Porto Alegre - Brazil

Phone number +55-51-981**-****

ac3zgu@r.postjobfree.com

PLACIDO MARCELO FERREIRA

SKILLS & OBJECTIVE

Graduated, over 7 years of experience in Software Testing/Quality Assurance, highly motivated that loves new challenges, take the responsibility and make things happen! Creative and a very active person, always willing to help and improve my knowledge in the area where I work. Always interested in developing my skills to add value to my work and enterprise.

Test plan and specification design, functional, regression, security, usability and compatibility test execution, opening and keeping defect tracking as well as solution implementation experience in both Waterfall and Agile software development lifecycles.

Hands on experience with the following tools and technologies: JIRA, Microsoft Test Manager (MTM), HP Quality Center, MS Project, SOAP UI, Team Foundation Sever (TFS), Visual Studio, MS SQL Server, Unix, Oracle 11g, Toad, Siebel, Web Applications, SAP modules (MM/PP/SD/SRM), SharePoint, Qfiniti, Citrix, Aspect eWorkforce Management, Clarity, Active Directory, Remedy and Metaframe.

SKILL SUMMARY

FUNCTIONAL TECHNICAL SKILLS

Expertise in software testing of web based applications by using QC and MTM; Experience in various phases of SDLC, Agile and waterfall methodologies; Proficient in Functional, Regression, Database, Exploratory, review Software Requirement Specification and Defect Management;

Basic knowledge of PHP, Java, Linux, Selenium, Mainframe testing; EXPERIENCE

QUALITY ASSURANCE ANALYST AT E-CORE IT SOLUTIONS

April 2013 – Present (4 years 8 months)

DESCRIPTION OF COMPANY

E-core is a Brazilian outsourcing company specialized in providing assistance to independent software vendors and software-enabled companies to increase their productivity and quality by providing IT solutions. (ecore.com.br) DESCRIPTION OF CLIENT

HealthPlan Services (HPS) is the nation’s largest independent provider of sales, benefits administration, retention, reform and technology solutions to the insurance and managed care industries. Founded in 1970, the company is headquartered in Tampa, Florida

(healthplan.com)

DESCRIPTION OF CLIENT

Bunge is a leading global agribusiness and food company operating in over 40 countries. Founded in 1818, the company is headquartered in New York. (bunge.com) TASKS AND RESPONSIBILITIES

Working in an Online Financial System which controls worldwide financial transactions for Bunge Limited;

Worked in Health plan systems for various Carriers (HPS)

Use of Agile testing Methodologies at Bunge and Waterfall at HPS;

Functional tests, Interface (UI), Usability, Regression, Exploratory and configuration tests in Web based applications with distributed team (USA and Brazil);

Prepare reports such as Defect Statistics and Tracking;

Estimation of new Test requirement and efforts;

Control the lifetime of bugs / issues with Tools such as HP Quality Center and JIRA;

Testing important data using SQL commands in Oracle DB;

Ensuring that all test deliverables produced are reusable and follow agreed standards;

SOFTWARE TESTING ANALYST AT STEFANINI IT SOLUTIONS August 2010 – March 2013 (2 years 8 months)

DESCRIPTION OF COMPANY

Stefanini is a global provider of technology-based business solutions - IT Infrastructure, Outsourcing, Services and Strategic Staffing. (stefanini.com) DESCRIPTION OF CLIENT

Dell is one of the largest technological corporations in the world; Dell sells personal computers, servers, data storage devices IT Solutions and others. (dell.com) RESPONSIBILITIES

Use of Waterfall methodologies.

Worked in several different projects and phases at the same time.

Preparation of documents, plan, test cycles and run through the tool Quality Center and Microsoft Test Manager (MTM).

Participate in Walkthrough and Defect report meetings periodically with client.

Report all the test report and bugs on HP Quality Center and Microsoft Test Manager (MTM).

Writing and testing test cases by using Business Requirement Document.

Regression testing after fixes has been applied.

Performed testing data by using SQL commands in Oracle DB.

Using the tools Citrix, SharePoint (repository of documentation related to the project).

ANALYST SUPPORT BILINGUAL AT STEFANINI IT SOLUTIONS March 2008 – July 2010 (2 years 5 months)

DESCRIPTION OF COMPANY

Stefanini is a global provider of technology-based business solutions - IT Infrastructure, Outsourcing, Services and Strategic Staffing. (stefanini.com) DESCRIPTION OF CLIENT

Gerdau, headquartered in Porto Alegre, the capital and largest city in the Brazilian state of Rio Grande do Sul, is the largest producer of long steel in the Americas, with steel mills in Brazil, Argentina, Canada, Chile, Colombia, Dominican Republic, Guatemala, India, Mexico, Peru, Spain, United States, Uruguay and Venezuela. (gerdau.com) RESPONSIBILITIES

Attending SAP SRM module - shopping portal GGP (Gerdau Global Procurement), working in environments SRP 760/860, SRQ, GP1 400, GD4.

Preparation of assistance flows, shopping carts, catalogues, approval workflow shopping cart and suppliers (quotations and orders) and other solutions for open incidents.

Participation in the implementation of the system in Brazil, USA and Canada. SUPPORT ANALYST L2 AT STEFANINI IT SOLUTIONS

August 2006 – March 2008 (1 year 7 months)

DESCRIPTION OF COMPANY

Stefanini is a global provider of technology-based business solutions - IT Infrastructure, Outsourcing, Services and Strategic Staffing. (stefanini.com) DESCRIPTION OF CLIENT

Dell is one of the largest technological corporations in the world; Dell sells personal computers, servers, data storage devices IT Solutions and others. (dell.com) RESPONSIBILITIES

Users’ assistance by telephone and remote through SMS tool.

Support network, creating and managing users and groups in AD (Active Directory).

Installation and configuration of Microsoft systems and internal company BlackBerry.

WEB DESIGNER AT GET! ON LINE

October 2005 – August 2006 (11 months)

DESCRIPTION OF COMPANY

Get! On line is a small IT Company localized in Porto Alegre, Brazil area, which provides developing applications for smartphones, websites, developed on demand systems for small to medium businesses (getonline.com.br)

RESPONSIBILITIES

Creating and modelling sites by Macromedia tools.

Imaging by using Photoshop and Coreldraw

Performance in the commercial part of the company in negotiating with the client. TECHNICAL SUPPORT ANALYST AT TELEDATA TECNOLOGIA EM CONECTIVIDADE December 2002 – September 2005 (2 years 10 months) DESCRIPTION OF COMPANY

Teledata is an Outsourcing company since 1987 in the telecommunications and computer market and is anchored in professional work experience that saw the birth data communications technology in Brazil. (teledatabrasil.com.br) DESCRIPTION OF CLIENT

The 152-year-old Caixa Economica Federal Bank is a public financial institution headquartered in Brasilia and linked with the Finance Ministry. Responsible for the implantation of federal government initiatives

in sectors such as infrastructure, housing and sanitation, it also provides banking services and is one of the largest banks in Latin America. (caixa.gov.br) RESPONSIBILITIES

Installation and maintenance of operating systems (Windows and Linux 98/NT/XP).

Performed as help desk, remote support to specific systems of the bank and cash dispenser configuration.

COMPUTER TECHNICIAN AT SCHERER INFORMÁTICA

March 1997 – June 2002 (5 years 3 months)

DESCRIPTION OF COMPANY

Scherer is a company specialized in Information and Communication Technology, founded in 1993, headquartered in Porto Alegre / RS. Provide support with specific solutions for large, medium and small businesses. (schererinformatica.com.br) DESCRIPTION OF CLIENT

Gerdau, headquartered in Porto Alegre, the capital and largest city in the Brazilian state of Rio Grande do Sul, is the largest producer of long steel in the Americas, with steel mills in Brazil, Argentina, Canada, Chile, Colombia, Dominican Republic, Guatemala, India, Mexico, Peru, Spain, United States, Uruguay and Venezuela. (gerdau.com) RESPONSIBILITIES

Installation, configuration and maintenance of computers, operating systems and internal company, notebooks, printers, laser, monitors and terminals.

Desktop support with hands on and phone support experience. EDUCATION

PAULISTA UNIVERSITY – BRAZIL

2010-2012 - Degree in Information Technology Management FAPA UNIVERSITY – BRAZIL

2007 – Incomplete degree in Languages

REFERENCES AVAILABLE UPON REQUEST

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