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Senior SharePoint Consultant

Chicago, Illinois, United States
January 10, 2018

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Resume: Janis Hall 773-***-****

Janis L. Hall


Twenty-Five years experience in technology, moving from General Operations into Executive Management, Consultation, Project Management, Business Analysis and Team Management with primary focus on SharePoint Technology (and later Office 365). Known expert in Adoption, Information Architecture, Governance, Consultation, People Management and Education Services. These skills were applied throughout multiple countries, at Fortune 500 companies and at many high level government installations. I wish to continue providing leadership in the areas of Project Engagement and Team Leadership, leveraging strengths in logistics, strategic planning, analysis, team building and vertical expertise to drive increased organizational efficiencies and revenue.

• Years of experience identifying, translating and reconciling business pain points to provide viable solutions and realized improvements

• Expertise in guiding organizations to intuitive, sustainable and comprehensive Information Architectures

• Able to capitalize on the combined strength of solid business understanding and an Information Technology background, to add value to organizations

• Strength in remodeling projects and rebuilding client trust for engagements that have gone off track; providing on time, targeted solutions built to exceed client expectations

• Long history of growing management responsibilities, leading whole divisions and geographically disparate teams

• Familiarity with common third-party tools and experience working in multi-vendor environments

• Drive projects through Agile approach; providing sprints constructed for both short term success and long term sustainability

Technologies Used on Projects

• SharePoint 2003 • Office 365 • Flow

• SharePoint 2007 • Azure • Sway

• SharePoint 2010

• SharePoint 2013

• Office (incl. OneNote,

OneDrive, Visio)

• Delve

• Teams

• SharePoint 2016 • Planner • Groups

• MS Project/Project Online • Yammer • AvePoint Suite

• InfoPath • SharePoint Designer • Sharegate

• Camtasia • Nintex •

• MindMapper • Captivate • ... Janis Hall 773-***-****


From/To: May 2015 – Present

Position Title: Senior Business Analyst/Project Manager At Spikes I lead multiple engagements at various clients: Schulman Collaboration Manager

• Served as Global Project Manager and Lead Functional Analyst for 0365 Collaboration efforts for this international company of more than four thousand people.

• Provided Business Solutions relating to document management, workflows, system integration, customizations, data migration, sustainable information management structures and a new company Intranet.

• Built a comprehensive Information Architecture model to support document processing and findability

• Provided Executive updates and environment change recommendations while managing resources and tasks for ongoing work.

• Aligning to business needs, forecast project priorities with planning and costs for a two-year period; as well as managed and tracked budget costing and relating invoicing.

• Built conditional Governance structure to support environment sustainability.

• Managed support and application vendors, delivering to Schulman IT.

• Mentored and served as team council for SharePoint troubleshooting efforts. BDO

• Guided Analysis and identified solutions for multiple O365 projects. For this effort, I wrote scopes and steered the projects, while managing the Project Portfolio. Duties included management of the on-site team, resource forecasting and budget management. Additionally, I provided hands-on support, lead (and personally implemented) an O365 Information Architecture solution supporting the data migration process. Bekaert Deslee

• Lead analysis sessions with Bekaert Deslee and the project team to build solutions aligned to specific business needs. From this, wrote scopes and project approach. In my time at Bekaert, we designed and built and Intranet prototype, constructed POCs for a new Office Groups structure and built a Visio Online Process Book.


From/To: June 2012– April 2015

Position Title: Analyst/Project Manager

Yara Project Office Document Management System Janis Hall 773-***-****

• Lead a 1.5 million Euro project driving the implementation of a sophisticated document management system supporting transmittals, mark-up and workflow routing specific to engineering materials. Building on comprehension of complex business processes and facilitating functional specifications for multifaceted workflow elements, specialized security requirements, and template and taxonomy structures aligned with business needs, I identified and lead the selected solution. Supporting this effort, I provided project documentation, managed vendors, technical staff and business, forecast and monitored planning and financials for all aspects of the solution. Also integral to my position were regular Executive meetings and the provisioning of solution variances with technical adaptations. Completion of this solution March 2015, is expected to save YPO an excess of 2.5 million Euros per year. I3solutions

From/To: October 2010 – June 2012

Position Title: Director of Training

Special Projects:

• Inter-American Investment Corporation (IIC)

Primary Business Analyst and Data Architect leading the Inter-American Development Bank subsidiary through a $500,000.00 custom Intranet Solution to be used by hundreds of D.C. and remote location staff members. Guiding initial sprint to complete design and configuration specifications for functional components constructed to address identified business pain points, while managing system integration and access needs. First phase of the project is scheduled for completion in May.

• The Wilderness Society

Co-lead for the build and execution of a specialized Executive Governance Workshop, focused on developing policy and function ambassadors. Designed company specific staging and training components devised to support key implementation strategies and increased adoption. Training sessions, for the one hundred plus staff members, is planned to continue through the first half of 2013.

Ongoing Duties:

• Training Division Director

Establish and direct long and short term strategies, while leading supporting initiatives, for the whole of i3Training. Oversee and frame the creation of session content designed with consideration of progressive models and established training best practices; constructed to provide business assimilation concepts, best practice comprehension and high retention rates. Construct audience focused RFI materials and advertising content. Drive pricing models, manage resources and manage public and private training logistics. Additionally, continue to provide personalized instructional workshops, presentations and support for large clients.

• Governance/Taxonomy SME

Provide Business Development support for sales engagements, through presentations and strategy proposals. Lead analysis for Governance and Data Architecture projects from initial information gathering sessions and workshops through implementation.

• Extracurricular

Serve as speaker at industry events such as MS SharePoint Conference, diverse SharePoint Saturdays, and special focus panels for Women in Tech groups. As one of the founding members Janis Hall 773-***-****

of ‘Women in SharePoint DC’ I continue to serve as board member and ambassador for local user groups, and serve as mentor to individuals in the SharePoint Community. MetroStar Systems Inc.

From/To: April 2009 – October 2010

Position Title: SharePoint Instructor

Security Clearance – Secret

Special Projects:

• Marine Corps Systems Command – Tactical Collaborative Work Suite (TCWS) Principal in this project of ongoing duration, providing technical field training to U.S. Marines on Server applications contained in ‘Tupperware’ containment units. Curriculum scratch built and approved, and then provided in 20 person sessions.

• Instructor Air Force GamePoint 2010 (War Games)

The ‘Gaming’ System, a constructed proprietary overlay onto the division SharePoint implementation; was designed to allow strategic staff to run concurrent scenario based operation tests. The six month project included effort to implement and train facilitating staff for sustainable, cross team use of the system and relating application components.

• Project Lead Internal 2010 Implementation

As project lead of the corporate SharePoint migration, leveraged strong knowledge of SharePoint business application to guide assessment and design meetings; supporting identification and construction of functional solutions aligned to business objectives meeting the directive of a risk averse, efficiency based SharePoint deployment designed to support the work processes of six departments and one hundred users.

Ongoing Duties:

• Lead SharePoint Instructor Commercial Training Division Served as Lead SharePoint Instructor for various, and ongoing, training engagements; building, directing and teaching pre-structured public courses and custom client seminars.

• Commercial Efforts

For ongoing contracts, produced courseware and delivered efficiency oriented instruction for commercial and military engagements; driving focus to SharePoint business application and software best practices.

• Industry Speaker

As an active representative in the SharePoint community, provided ongoing help to community groups and spoke at major SharePoint conferences, including SharePoint Saturdays, DC User Groups and Microsoft’s SharePoint 2009 Las Vegas conference.

• Extracurricular

Through newly appointed position as co-chair of the DC chapter of ‘Women in SharePoint’, supplied community mentorship and networked support. Pluralsight Janis Hall 773-***-****

From/To: January 2010– Present (side work)

Position Title: CBT Developer (Computer Based Training) Project: On-Demand SharePoint Tutorials

Ongoing Duties:

• CBTs- Provisioning SharePoint knowledge and presentation skills, created SharePoint instructional libraries, audienced to the Developer community. Example tutorial topics include

‘Effective Administration through the use of Content Types’, ‘List and Library Metadata Management’ and ‘Content Process Management’.


From/To: October 2007 – April 2009

Position Title: Technical Trainer/Courseware Lead

Special Projects:

• Data Restructuring Project (DRP)

Served as Business Analyst and Project Lead guiding sessions with technical leads and division representatives of the fifty person organization, to identify and compile requisite functional attributes driving implementation plans for Mindsharp’s DRP (Data Restructuring Project); a project focused on the material transfer and operative restructuring of the corporate SharePoint environment.

Ongoing Duties:

• Courseware Lead

Directed the creation and maintenance of curriculum, and supporting documentation, for the Member, Site Owner and Site Collection Administration tracks of Mindsharp’s SharePoint training material.

• SharePoint Instructor

Incorporated technical understanding, with examples of business application, to deliver an operative understanding of how to configure SharePoint to meet optimal business efficiencies in individual and varying environments. Applying insights derived from over one thousand teaching hours, and feedback received through my Microsoft blogs, continued to introduce updated content, leading to a student feedback average of 8.43, on a 9 point scale. Information Technology Partners

From/To: 1997 – 2007

Responsibilities: Varied (promoted several times)

Ongoing Duties:

• Project Manager

Throughout my time at ITP I provided leadership in the role of Project Manager. Through this position, incorporated Best Practices and Iterative Process Methodologies for the analysis and realization of projects; producing solutions that served to support the business needs of our partners. In support of solution adoption and sustainability, organized and facilitated collaborative and informational meetings, and organized enhancement and maintenance resources. Supporting project completion I provided documentation artifacts for initial analysis Janis Hall 773-***-****

directives, identification of project scope, as well as high level and functional requirements, design specifications and lesson’s learned reviews. Individualized Roles/Promotions:

• MOSS Analyst

Built and configured MOSS and WSS 3.0 sites developed around individualized team structures and processes. In this effort, lead project teams through iterative development process of information gathering and functional review. In addition to project work, regularly provided operative testing against MOSS ‘out of the box’ features as well as customization options provided through third party utilities. With insights gained from client feedback and testing, participated in design review sessions that served to guide the ongoing development of

‘Structure and Use’ policies.

• Services Administration Manager (SAM)

Served as the consulting Director of Technology Services for ITP’s regional corporate partners. Front end responsibilities included sales and facilitation of support for Long Term Support Services (LSS) and Specialized Software Development (SSD) projects. Incorporated in these efforts, provided corporate level reporting of budget and resource utilization assessments, guiding adjustments to contracted work models. Sustaining this effort, directed local management (TSMs and PRJs) on operational and quality standards supporting identified deliverables. As SAM, with support of corporate vision and focusing of the team’s strengths, exceeded previous profitability margins by sixteen percent.

• Technology Services Manager (TSM)

Directed a team of twelve engineers for the purpose of supplying implementation and support services for operational projects. In these efforts, and with adherence to best practice principles, facilitated the installation and support of LANs, the development of proprietary software applications and maintenance of a Help Desk. Supplementing this work, conducted regular

‘Needs Analysis’ seminars for the purpose of identifying electronic efficiency strategies to streamline the work of our partners. Internally, utilized mentorship and motivational programs to support the technical and professional development of staff. In my time as TSM, was selected to serve on our company’s Executive Management Team; a cross organizational group of individuals hand selected by the CEO, to triage long term scaling and implementation strategies for corporate objectives.

• Technology Services Coordinator

In the role of TSC, I provided hands on coordination for all work provisioned to operations. To gain efficiency and observe adherence to contractual timelines, I developed tracking modules that allowed for high level and granular viewing of work flow and employee performance levels. This data was elemental in the identification of strengths and weaknesses of the team members and served as an instrument in the redesign of work processing. Later tracking reflected that these efforts reduced the average lifespan of a TSR (Technology Service Request) by more than two days. Structured responsibilities included intake, delegation and tracking of work assignments dispatched by skillset, availability and site location. To further enhance the customer service relationship, I initiated team processes that worked to cultivate the relationship between technology and other departments.

• Software Trainer Janis Hall 773-***-****

As the first Software trainer in the company, I designed and constructed the testing and training modules, protocols and processes later implemented as a Best Practices Service. Instruction seminars I conducted included several Microsoft Office applications, Network Basics as well as specialized training in PsychConsult and PlanFirst. To increase content retention and focus training, I developed testing and feedback components that allowed me to identify material retention disparities and incorporate learning strategies adapted to these challenges.

• Network Systems Engineer

My duties as a Network Engineer included system builds (hardware and software) of NT servers and workstations as well as troubleshooting and maintenance of software and hardware on servers and workstations across the LAN. I provided support and administration for Back Office products including, but not limited to, NT server, Exchange, and Veritas and second/third level support for MS Office products. Various duties also included troubleshooting and support for system integration items and system access issues. During Y2k, I also served as a testing analyst. Professional Development and Certifications:

CMU, WMU, Davenport, New Horizons

• AIIM ECM Specialist

• AIIM IOA Specialist


Clearance Level: Secret (expired but renewable)



“Janis is well known in the SharePoint community, and for good reason. Her longevity in the field and depth of skill has provided her strong connections and a community following. As Director of our Training Division, she demonstrates leadership and adherence to quality in providing strategy, managing staff, overseeing P&L and guiding material production. Additionally, she combines unique and diverse abilities that have allowed us to use her to ‘pinch hit’ in a variety of challenging client engagements. When taking over a failing Information Architecture Project for a large client, our Services Director has reported that she’s produced some of the best work we’ve seen come out of this company. Janis is one of those people who can see the larger picture and will ‘make it work’. I will be sorry to see her leave i3solutions. November 20, 2012 Janis Hall 773-***-****

Louis Dinelli, SVP i3solutions

“I can't believe we found Janis and she actually agreed to work with us! She is a fabulous instructor, a great technologist and an even better person with whom to work. She is detailed, honest, personable and very likable. I would encourage anyone who has a chance to work with her or to sit one of her classes to do so. You won't be disappointed.” July 8, 2008 Bill English, Chairman, EBA, Mindsharp

Janis is the consummate professional. She was a key member as we established the "Women in SharePoint DC" chapter. Janis also is a tremendous addition to conferences where her teaching skills and ability to connect with her audience shine through. She thoroughly understands her subject matter and is able to convey it effortlessly. I look forward to my next opportunity to work with Janis. December 12, 2012

Deanna McNeil, Lead Systems Administrator, Learning Tree I was initially impressed with Janis Hall's enthusiasm, communication skills and professional demeanor when I had the opportunity to work with Janis this year when doing our own SharePoint install. During the time Janis and I worked together and she consistently demonstrated all of these qualities and more, and I heartily endorse her for any SharePoint Consultation, Education, Adoption, Governance and Taxonomy positions. Janis is reliable, dedicated and eternally upbeat. Her ability to keep calm when things are going badly is unparalleled, and it is because of her excellence in this area that I repeatedly asked for her help during some very trying times when our SharePoint install wasn’t going to plan. Janis multitasks effectively and is able to handle a high-volume workload. She consistently met or surpassed all of the goals we had set, and her daily written reports were accurate and thorough.

Of particular value to me as an IT manager was Janis's team player mind-set, enthusiastic embrace of change, and unwavering commitment to exceeding client expectations. I regularly received unsolicited praise from those that worked with us commending Janis's outstanding level of service, professionalism and follow-through.

Organized and diligent, Janis quickly learned technology systems and software that were unfamiliar to her when she first started helping us. Janis is a hardworking, top-performing SharePoint professional. She has my highest recommendation, and I am happy to furnish more details if you would like additional information. November 23, 2012 Kelly Martens, Independent Consultant/Senior Software Developer Janis Hall 773-***-****

“Janis is a highly intelligent, highly personal and highly motivated trainer and project manager. I would not hesitate to work with Janis again in the future.” February 20, 2009 Mark Schneider, Owner, VitalSkill LLC

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