Customer Service Pharmacy
Resume:
Rachel M. Kimicata
Revere, MA 02151
*********@*****.***
Education
MCPHS University, Worcester, MA
Doctor of Pharmacy (PharmD), May 2017
Certificate of Public Health, May 2017
The Pennsylvania State University, University Park, PA
Bachelor of Science with major in science: biological sciences and health professions, May 2014
Advanced Pharmacy Practice Experience
Holyoke Health Center – Ambulatory Care, Holyoke, MA 3/17-5/17
Conducted individualized medication therapy management (MTM) sessions to assist patients in the oversight of their diseases
Provided written recommendations to primary care providers regarding potential improvements to patients’ care plans subsequent to MTM visits
CVS Pharmacy – Community, Worcester, MA 2/17-3/17
Performed prescription entries, transfers, fillings, and distributed medication to patients
Contacted physicians’ offices to correct and confirm prescriptions
Counseled patients based on their specific queries and provided recommendations for over the counter drug products
UMASS Memorial Medical Center University Campus – Internal Medicine, Worcester, MA 1/17-2/17
Assisted physicians during rounds in the ICU with patient medication adjustments and improvements
Researched and discussed common conditions exhibited in the neurotrauma ICU
PillPack, Inc. - Marketing, Somerville, MA, 10/16-12/16
Analyzed and presented the daily life of diabetic patients to assist employers in providing higher-quality customer service
Investigated current health and wellness issues for the company to educate customers and potential customers
UMASS Memorial Medical Center University Campus – Institutional, Worcester, MA 9/16-10/16
Presented weekly to faculty and students regarding various disease states
Performed non-sterile compounding by use of extemporaneous preparation
MCPHS Pharmacy Outreach – Patient Education/Assistance, Worcester, MA 8/16-9/16
Consulted with patients by phone to provide advice for medication cost saving options, and answered general queries with regard to their prescriptions
Provided assistance to callers seeking to optimize their Medicare plans in relation to their deductibles and monthly payments
Presented the various services offered to patients across the state of Massachusetts through the Pharmacy Outreach Program
Introductory Pharmacy Practice Experience
CVS Pharmacy, Millbury, MA, 9/15-10/15
Gained a fundamental understanding of community pharmacy practice specifically through drop off and production
Studied pharmacy procedures such inventory management and medication error reconciliation
Steward Nashoba Valley Medical Center, Ayer, MA, 8/15-9/15
Practiced sterile compounding by reconstituting antibiotics and preparing IV bags
Reviewed compounding practices for IV chemotherapy medications
Prepared unit dosage forms for specific pill and liquid medications
Certifications and Licenses
Massachusetts Pharmacist License No. PH237750, expires December 2018
Massachusetts Pharmacy Intern License No. PI161078, expires September 2019
OSHA/Bloodborne Pathogens Certificate, May 2016
AHA Basic Life Support for HealthCare Providers, May 2016
APhA Pharmacy-Based Immunization Delivery Certification, February 2016
APhA Delivering Medication Therapy Management Services Program, December 2016
APhA The Pharmacist & Patient-Centered Diabetes Care Program, March 2017
Professional Associations
American Pharmacists Association (APhA), 2014-2017
Contact this candidate