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Manager Sales

League City, Texas, United States
January 10, 2018

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*** *******, ******** ** ***** (H) 985-***-****

Professional Summary

Successful and motivated credit and collection manager with over 20 years of experience working for large and small companies. Leader with dynamic personality to make your organization more successful


Customer and Personal Service Systems Evaluation

Service Orientation Systems Analysis

Administration and Management Management of Personnel Resources Critical Thinking Computers and Electronics

Coordination Mathematics

Persuasion Operation Monitoring

Time Management Personnel and Human Resources Complex Problem Solving Operation and Control

Active Learning Management of Financial Resources

Learning Strategies Operations Analysis

Judgment and Decision Making Telecommunications

Instructing Troubleshooting

Negotiation Sales and Marketing


Senior Director of Business Development/Regional Sales Manager 06/2015 07/2017 Redstone Payment Solutions/Priority Houston TX

In charge of building sales telemarketing department growing from 300 statements to

over 400 statements

Opened 2nd office for the company/ ran 8 outside sales reps

Confer with company officers to develop policies and procedures with officers to

increase sales, promote business and production

Branch Manager / Regional Sales Manager 02/2013 to 5/2015 Western Funding – Houston, TX

Keep records or prepare reports for owner or management concerning visits with clients. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Listen to and resolve customer complaints regarding services, products, or deals Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers. Developed Houston market from 0 contracts to over 100 per month

# 1 Regional Sales Manager

Increased revenue to over 6 million dollars per year led a staff of collectors

Collection Manager 03/2012 to 02/2013 York Whitman and Assoc – Houston, Tx Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. Review collection reports to determine the status of collections and the amounts of outstanding balances.

Recruit staff members and oversee training programs. Submit delinquent accounts to attorneys for legal action Oversaw staff of 12

Recruiting Manager/Trainer/ Legal Manager 06/2011 to 03/2012 Greenberg Grant and Richards – Houston, Tx

Analyze training needs to develop new training programs or modify and improve existing programs.

Conduct or arrange for ongoing technical training and personal development classes for staff members.

Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on the job training, meetings, conferences, and workshops.

Conduct orientation sessions and arrange on the job training for new hires. Hire employees and process hiring related paperwork. Schedule or conduct new employee orientations.

Use computers for various applications, such as database management or word processing.

Set up legal network for distribution of legal accounts Consultant 09/2007 to 06/2011

Anderson Consulting/CSG – Kenner, La

Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements. Set up over 50 companies credit and account receivable departments cutting cost for companies by an average of 50k a year

worked from referral business getting leads from clients COO/VP 02/2003 to 09/2007

Revenue Cycle Management – Houston, TX

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. Took Start up company from ground up growing the company to over 6 million in revenue a year had a staff of 32 employees reporting

Branch Mgr 02/1993 to 02/2003

Milliken and Michaels/NCO – New Orleans, LA

Submit reports and review reports or problems with superior. Ran #1 office of largest commercial collection agency in the USA for 23 straight months Had 150 direct reports

Was in charge of offices in Portland, San Diego, New Orleans taking each office to #1 location

Did over 1 million a month in revenue from a single office Education

BBA: Business Aug 1985

Georgia Southern University Statesboro, Ga

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