Customer Service Accounts Payable

*** **** ******, ***. ** East Hartford, CT, 860-***-****, *********@*****.***

Diane D. Nickson

Summary

Hardworking, energetic, conscientious accounting professional with over twenty-five years of diverse experience in the financial and service industries. Experience in finance, foreign and U.S. dollar invoice processing, wire transfers, and drafts. Background in problem solving, working with customers and research analysis. Strengths include attention to detail, perseverance, and ability to work independently and as a team player.

8/2002-07/2017

Colossale Concrete, Inc.

Berlin, CT

Accounts Payable Processor

Prepared and accurately processed vendor invoices for several separate internal accounts. Researched past due invoices, duplicates, and statements. Resolved and communicated all discrepancies to vendors. Created internal invoice billings, produced checks and prepared for mailing. Reconciliation of bank accounts.

5/1999-8/2002

Ames Department Stores, Inc.

Rocky Hill, CT

Accounts Payable Exceptions Processor

Prioritized, prepared and accurately entered data for vendor invoices for timely payments by matching information to systemic purchase orders. Researched and communicated findings of invoice discrepancies, inquiries and correspondence via telephone, e-mail and/or fax to customers and vendors in a timely manner. Utilized the Oracle Financial System and prepared documents to resolve issues such as charge-backs, adjustments, duplicates and past due invoices.

4/1998-5/1999

Puritan Furniture Mart

West Hartford, CT

Credit/Customer Service Representative

Processed customer’s payments and entered data into the system for purchases made. Answered telephones and faxed inquiries as received. Balanced day sheets for daily sales and credits.

3/1986-4/1998

IDV/UDV North America (formerly Heublein, Inc.)

Hartford, CT

Senior Accounts Payable Administrator

Analyzed all company-related expenses submitted by internal staff for prompt and accurate input to generate checks, wire transfers, drafts and netting in U.S. and foreign dollars. Balanced all completed invoice batches daily, provided assistance and information to internal and external customers. Strong ability to handle multiple tasks simultaneously and met all deadlines.

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