Quality Manager

LINDA ADKINS

***********@*******.*** 620-***-****

QUALITY MANAGEMENT

Quality Management systems. Improve Cost of Quality, improve customer Quality satisfaction ratings.

Visionary, forward thinking leader offering extensive proven career record for re-building, maintaining and achieving ISO9001/ AS9100/ Quality Managements Systems in Aerospace, NASA, and oil and gas industries. Primary customers Airbus, Boeing, Gulfstream and Spirit Aerosystems.

Increase quality output, cycle time reduction and reduction in customer escapes as results-oriented Six Sigma project lead. Build strong customer relations achieving increased sales.

Develop, facilitate and direct internal and supplier auditor programs, identifying significant quality conditions, utilizing root cause analysis, corrective and preventive action and problem-solving techniques. Identify wastes and non-value added processes in titanium and aluminum inspection processes.

Leadership in process control, contract review, and control of non-conforming material, corrective and preventive actions processes, Kaizen and lean manufacturing.

CORE COMPETENCIES

AS9100/ISO9001 AS9100 Rev D Lead Auditor KPI’s

Training & Development Strong Customer Relations Lean Certifications

RCCA/CAPA Trainer FMEA/PPAP Kaizen/8D/3P

Supplier Management Process Design/Structure NADCAP Certifications

Chemical Processes Cost of Quality 5S

PROFESSIONAL EXPERIENCE

DUCOMMUN AEROSTRUCTURES 2014 – DEC 2017

PRODUCT INTEGRITY MANAGER

Increased Quality Department personnel by 50%. Reduced inspection cycle time by 25%. Improved Customer Quality Ratings to 99.83%. Implementation of improved Material Review Board and corrective action processes. Achieved Chemical Processing NADCAP Certification. Developed and Conducted Internal Quality Auditor training program and Root Cause Corrective Action process methods. Developed and Facilitated Internal Quality Auditor training program. Redesigned Calibration and shelf life material processes

RTI Fabrication, Houston TX 2011 – 2014

Quality Assurance Manager

Built Quality Management system achieving AS9100 Rev C certificate. Directed, coached and mentored quality assurance team. Lean Manufacturing process improvement program leader. Eliminated 2013 customer escapes, re-designing shipping process. Reduced scrap 20%.

BOEING 1994 – 2011

Quality Manager, Houston, TX 2008 – 2011

Managed all aspects of Quality Management System maintaining ISO9001 / AS9100 Quality Management Systems Certification.

• Developed and conducted formal comprehensive root cause analysis training, processes and methodologies for Space Shuttle supplier personnel in engineering and software processes.

Corporate Ethics Advisor, Long Beach, CA 2004-2008

Boeing Mesa, Arizona 1984 -2004

Quality Engineer/Supervisor

Supervised wire harness assembly and circuit panel assembly processes for Longbow Apache program.

• Determined most appropriate Six Sigma, Lean, and team process improvement projects, collecting, reviewing and reporting quality metrics costs to management.

• Reduced certified tooling backlog from 30 days to 2 days, streamlining tool certification process.

EDUCATION/PROFESSIONAL DEVELOPMENT

Master of Management (MMA), Management, Phoenix, AZ

Bachelor of Arts (BA), Behavioral Science, Phoenix, AZ

AS9100 Rev D Probitas Certified Lead Auditor

Microsoft Applications

NADCAP Certifications

Project Management

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