RICHARD RICH

**** ******* *****, ******** *******, 30066

ac3zd5@r.postjobfree.com

404-***-****

EDUCATION

Kennesaw State University, Kennesaw, GA, July 2016- Present

Networking Certification: Cisco Certified Network Administrator- routing and switching

University Of North Carolina at Chapel Hill, Chapel Hill, NC

Bachelor of Arts, Communications Studies, May 2009

SKILLS

CCNA certificate. Network management(LAN/WAN)-Routing and switching, Project management, Computer information systems, cisco Java programming, oracle, Management, Logistics coordination, Effective communicator, written and spoken, Excellent interpersonal skills, Creative, innovative, hardworking, determined, punctual, Dynamic leader, communicates well in team environment, Adept in Adobe software, Proficient in Microsoft Office, windows 7 and XP

WORK

Fresenius Medical Care, Kennesaw GA, 2015-present

Patient Account Representative

Providing administrative support to the daily operations within assigned function. Responsible for the timely and accurate posting of electronic and manual cash receipts, adjustments and denials to patient accounts. Specifically, working on team responsible for Letters of Agreement and government contracted programs. Analyze and cross reference data pertaining to patient’s accounts, in an attempt to increase efficiency of reimbursement of dialysis treatments. Lowering percentages of accounts received, while augmenting incoming revenue. Discovering and resolving issues hindering reimbursement of patience’s dialysis treatments. Established rapports with multiple insurance vendors for clear line of communication.

Insight Global (temp contract), Atlanta, GA 2014

Training instructor

Contracted to facilitate an instructional training course and assist with set up of computers, on behalf of AT&T. AT&T recently acquired Cricket wireless. Purpose of the instructional training was to introduce both companies’ employees to new strategies, apparel, policies, and procedures being implemented due to the merger. Installed the new sales process that employees will implement upon launch date. Installed programs on computer such as: Microsoft office, print/fax set up, windows 7 and XP, set up monitors and desktops. Determine student’s successful completion of the training at the end of each session. Traveled to various training locations across the United States to perform the instructional training. Hosted training symposium for an average of 40 people; owners, managers, employees

Pivotal Retail Group, Atlanta, GA 2013

Project Coordinator/ PC technician

Contracted project coordinator/ pc tech for Home Depot’s corporate office, assisting project managers. Managed third part labor teams executions of multiple projects rolling out weekly. Managed the pacific north region consisting of 120 Home Depot stores. Served as a liaison to third party labor and home depot’s merchandising execution teams on direction given from Project managers to bring projects to fruition. Communicated daily with vendors, manufacturers, project manager and all parties involved daily. Placed orders for materials and commodities essential to project completion. Tracked orders placed to ensure delivery to destination, as well as project Scheduling. Provided daily resolution on issues hindering the execution of projects rolling out weekly. Validated specified regions stores three weeks prior to set date for all necessary resources to execute projects, resolving any issues present. Skills also utilized as part-time pc technician to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.

ACTIVITIES

Youth Football coach O-D football, operations assistant, December 2012-2014

Head football coach (kids aging from 5-18). Facilitate football training and camps for kids of various age ranges.

Volunteer at Ronald McDonald’s Children’s Hospital, 2005-2009

Volunteer to visit the children’s hospital to spend time and have fun with the children suffering from terminal illnesses

Share Your Holiday Foundation

Donated money to purchase gifts for families in need. After shopping we wrap gifts and, deliver gifts house to house.

Elementary School Visits

Mentored and tutored local elementary school children in reading and mathematics

ATHLETICS

University of North Carolina, NCAA Division 1A Football, 2005-2009

Received scholarship for varsity football, Four year letter winner, Thirty plus hours a week devoted to conditioning, practicing, meetings and studying, Learned values about teamwork, discipline, leadership, punctuality and responsibility

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