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Manager Information Technology

Location:
Kirkland, WA
Posted:
January 10, 2018

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Resume:

Mario L. Maione

**** ******** *** ****, ******, IL 60504

312-***-****

ac3zcf@r.postjobfree.com https://www.linkedin.com/in/mmaione/

SUMMARY

Experienced technology executive with experience overseeing 24x7 operation and infrastructure environments in the Financial Services/Trading/Manufacturing industries. Responsible for developing and implementing global technology solutions in support of business needs.

Expert knowledge and experience in the technical service design and delivery of cost-effective, highly available infrastructures and technologies to address complex business challenges. Extensive experience in all facets of global infrastructure project life cycle from initial feasibility analysis and conceptual design through documentation, implementation, user training and enhancement. Strong interpersonal and communication skills with a proven ability to build and manage creative, highly energized, focused professionals. Have an acute understanding of deadlines and urgency and appreciate the requirement for immediate results.

ACHIEVEMENTS

Managed the new build out of three global Hubs in different geographic regions.

Managed the implementation of a backup solution, returning a yearly savings of $200K while reducing backup times.

Implemented Packet over Sonet WAN solution which increased reliability, reducing yearly costs by $700K.

Implemented a global Cisco VoIP solution which reduced Telecom costs by $250K a year.

EXPERIENCE

Vertiv Co (formerly Emerson Network Power), Lombard, IL

IS/IT Global Manager 10/2008 – Present

Directed IS Department supporting 20,000 users across 300 locations and all facets of technical operations. Managed the implementation of a global network introducing document management and monitoring. Coordinated responsibilities of nine direct reports, vendors and integrators. Managed the installation of a Cisco VoIP Telecommunications system. Operating systems include Microsoft 2008 and 2012 Servers as well as Cloud.

Managed the execution of a network infrastructure project including cost-benefit and requirements analysis, project planning, vendor and product selection, installation, quality assurance and user acceptance.

Developed quarterly updates to provide leadership accurate information in regards to projects and budgets.

Directly responsible for the daily technical training, supervision and mentoring of a nine-member Information Technology (IT) team.

Managed and fully accountable for $4M IT budget.

Utilized Key Performance Indicators (KPI) to improve network uptime to 99.99%.

Implemented a Data Center consolidation initiative reducing operating costs.

Hired, supervised and motivated IT personnel, completed performance reviews.

Created and fully responsible for disaster recovery program.

Townsend Analytics, Ltd., Chicago, IL

Infrastructure/Implementation Manager 01/2007 – 10/2008

Responsible for implementation of strategies to increase efficiencies, profitability, maintain quality and ensure continuous improvements. Directly responsible for maintaining level of service, increasing reliability and improving the IT infrastructure uptime.

Developed and managed the telecommunication contract process to successfully implement a resilient and redundant architecture.

Responsible for ensuring proper documentation and operation of the network infrastructure.

Responsible for the execution of a new Data Center in Asia including project planning, vendor and product selection, installation, quality assurance and user acceptance.

Performed operational cost analyzes, reduced yearly costs by $700K while improving efficiency and reliability.

Developed IT project plans from inception to completion providing updates to senior management.

Designed, implemented, and supported disaster recovery strategies.

HyperFeed Technologies, Inc., Chicago, IL

Data Center Manager 07/2000 – 01/2007

Responsible for managing Data Center and IT operations, in addition to capital budget preparation and oversight; lead the Production/Change Management and Telecom teams, Network Operations Center (NOC) team, IT disaster recovery, capacity planning and infrastructure project management, as well as serve as Infrastructure Liaison to Development and Quality Assurance departments.

Conducted weekly meetings with IT Operations and NOC Team, which promoted collaboration, improved productivity and increased system reliability.

Performed migration strategy for Windows Servers Ticket Plant producing real time Market Data.

Supported all existing and new hardware technology in the Data Centers.

Managed the installation of the backbone LAN/WAN networks between four Data Centers.

Managed 11 employees within Data Center Operations, which resulted in providing a 24 x 7 high availability organization.

Manage multiple vendors providing facility maintenance and repair, cleaning, power installation and cabling.

Decreased problems by 25% over a two-year period by initiating problem root cause analysis.

EDUCATION AND TRAINING

Certification Programs

Microsoft Certified Professional 2000

A+ Core Service Technician Exam 1997

A+ Microsoft® Windows® and DOS Environments Specialty Exam 1997

Computer Technician Diploma 1990

CDI-Control Data Institute, Toronto, Ont.

Basic and Advanced Digital Electronics

Computer Operation and Applications

Computer Installation and Servicing

Certificate of Qualification Automotive Technician 1989

Centennial College of Applied Arts and Technology, Toronto, Ont.

Certified by the Ministry of Skills and Development



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