Customer Service Manager

Location:

Lake Charles, LA

Posted:

January 10, 2018

Contact this candidate

Resume:

Mathilda Smith

**** ****** ******

Lake Charles, LA 70601

337-***-****

**********@*****.***

Objective:

I would like to be able to secure a challenging position with a company or organization where my experience and skills will be an asset to a company that can provide me with am opportunity for advancement.

Skills:

Committed to accuracy and quality in all tasks. Possess exceptional customer service and problem resolution skills that are applicable to many industries and fields. Demonstrate ability to work under pressure and in deadline driven situations. Experience:

July 2009-Current

Moss Memorial Medical Clinic, Lake Charles, LA

Administrative Supervisor

Job duties include assigning clerks with daily duties in the chart room. Making sure clerks are prepping, scanning, and indexing all of the patient’s information into HPF accurately and in a timely manner. Checking for any mistakes and correcting them in the HPF system in a timely manner. Perform annual Performance Reviews on each clerk and setting new goals.

July 2007-July 2009

Moss Regional Hospital, Lake Charles, LA

Administrative Coordinator

Job duties include pulling and running charts to doctors clinics, filing paperwork into patients charts, checking in and out charts daily, answering phones, and lots of multitasking.

July 2005-July 2007

Moss Regional Hospital, Lake Charles, LA

Food Service Specialist

Job duties include prepping and cooking large quantities of food for patients according to patients diet plans. Setting up food carts for patients to send to floors and service lines to serve employees. Cleaning areas and washing dishes. Education:

January 1999-March 2001

Demmons School of Beauty

Studied Cosmetology

June 1998-December1998

McNeese State University

Studied Nursing

August 1994-May 1998

Washington Marion Magnet High School

High School Diploma

References:

Karrell Heap

Administrative Supervisor