Mary Catalano
Sacramento
CA 95828
*********@*****.***
OBJECTIVE: Self-motivated sales professional looking to obtain a position as a Pharmaceutical Sales Representative with an
organization where I can apply my marketing and pharmaceutical knowledge effectively.
EXPERIENCE:
Pernix Therapeutics, Sacramento/San Francisco/Reno 7/14-1/18
Specialty Pharmaceutical Sales Representative
Currently selling in competitive migraine and sleep markets
101.13% to goal, 2017
100.97% to goal, 2016
100.17% to goal, 2015
Re-wrote territory business plan and prioritized sales calls resulting in 104.67% goal attainment in Q4-2017
Top grower recognition for Treximet, Q3-2017
5% growth increase from Q1-Q2-2017
Selected to participate in Pilot program for Specialty pharmacy January 2015
Product launch experience, relaunched Treximet and Silenor August 2014
Developed relationships with primary care physicians, neurologists, psychiatrists, and medical staff which resulted in better access for myself and other partner representatives.
Analyzed weekly sales reports to develop a key target list, resulting in share growth and fostering better collaboration with internal customers.
Northwestern Mutual, Sacramento 5/14-7/14
Campus Recruiter
Source by developing circles of influences on surrounding campuses, utilize internet tools, social media and cold calling to generate a consistent candidate pool.
Conduct phone and face to face interviews to qualify candidates.
Manage and coordinate all communication with candidates throughout the selection process.
Paramount Equity, Rancho Cordova 10/13-1/14
Account Executive
Data analysis: discuss government programs with homeowners and analyze current situation to make recommendations
Data collection: collect data to assess homeowner eligibility based on documentation provided, create correspondence needed pertaining to eligibility determination, audit files prior to submission.
AT&T, Citrus Heights, CA 7/13- 10/13
Retail Sales Consultant
Develop and attain customer experience and sales objectives for the store.
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing completed orders.
Verizon Wireless, Folsom, CA 5/10- 3/13
Telesales Supervisor
Performance Management: Lead team to meet and exceed assigned quotas.
Staffing/Employee Relations: Develop, train, motivate, and coach sales team to produce high performance results. Analyze staffing needs and provide hiring decisions, and initiate disciplinary action as appropriate.
Sales Reporting: Monitor daily sales results and activities to ensure sales, retention and compliance objectives are met.
Customer Retention: Maintain and grow existing customer base. Ensure that customers are treated with the highest levels of courtesy and professionalism. Resolve escalated customer complaints in a timely and empathetic manner.
Verizon Wireless, Folsom, CA
Continuity Marketing Operations Supervisor
Customer Retention: Maintain and grow existing customer base. Ensure that customers are treated with the highest levels of courtesy and professionalism. Resolve escalated customer complaints in a timely and empathetic manner.
Employee Relations: Develop, train, motivate, and coach sales team to produce high performance results.
Performance Management: Lead team to meet and exceed assigned quotas.
Verizon Wireless, Folsom, CA
Telesales Representative
Responsible for gaining new and keeping existing customers while growing company revenue
MVP for August 2010 and September 2010
Highest dollar attainment December 2010
Director’s Circle January 2011
New Leaf Modifications, Roseville, CA 11/08 – 8/09
Senior Modification Counselor
Assess client needs over the phone and determine if a face to face interview is applicable
Determine eligibility based on financial situation
Educate clients with latest market information while providing excellent customer service from beginning to end
Wells Fargo Home Mortgage, Roseville, CA 6/07-10/08
Loan Officer
Responsible for building professional relationships with realtors, builders, financial professionals, banking centers, and past
customers
Educate clients with latest market information while providing excellent customer service from beginning to end
Analyze detailed financial and credit data, matching customer needs with an appropriate loan program
SB Financial Services, Sacramento, CA 12/06-5/07
Loan Officer
Conduct phone interviews with applicants to determine eligibility based on financial and credit status
Analyze potential loan markets and develop referral networks to locate prospects for loans
Assess customer needs, explore all options and introduce different types of loans
STRENGTHS:
Bilingual: English & Spanish, strong interpersonal and communication skills, decisive and assertive.
EDUCATION:
Bachelor Science, 2005 C.S.U.S.
References:
Available upon request