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Software Engineer Customer Service

Columbus, Georgia, United States
January 11, 2018

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Priyanka Patil

Mobile No : +1-413-***-****

E-mail :

To work in a competitive environment where I can get the sufficient exposure to improve professional skills and to contribute to the organization’s success by putting in best efforts.

Overall 5+ years of IT Experience with exceptional skills in Analysis, Object Oriented Design, Development and Implementation of Web Applications and Windows Applications using .Net.

Hands on experience in development and implementation of high-end applications with Microsoft .Net Framework 1.1/2.0/3.5/4.0, Visual Studio 2012/2010/2008.

Very strong work experience in estimation, analysis, design, implementation and VSTS unit testing and windows based application testing in C#.

Experience of working in agile methodology and development frameworks and standards like Scrum.

Used Team Foundation Server (TFS) and SVN as source control and for creating and managing tasks of project cycles in Scrum methodology.

Good knowledge and understanding of Object Oriented Programming concepts.

Sound knowledge of Java/J2EE (Servlet/JSP) technology and frameworks like Struts 2.

Strong ability to perform complex analysis, design and development

Hands on experience in implementing application using SOA architecture, MVP and MVC design patterns.

Trained on Open source web technologies and framework like Ajax, JSON, node.js, Angular, ReactJS.

Extensively involved in unit testing and functional testing of application.

Experience in Documentation of design document, User document, Test case document, Application specification document, use cases, data base model using tools like Enterprise Architect.

Ability to work within tight deadlines self-motivated, team player, hardworking individual.

Ability to work independently or in a collaborative team environment.

Bachelor of Engineering in I.T. Engineering passed from North Maharashtra University in May 2010.




% marks Obtained


North Maharashtra University

First Class



Maharashtra State Board

First Class



Maharashtra State Board



Programming Languages

C, C++, C#, Core Java


VBScript, Java Script, XML, .Net ( Windows applications), Servlet, JSP, Node.js, Angular, JQuery, AJAX, NET WebForms


Model View Controller (MVC), Model View Presenter(MVP), Struts2,

Operating Systems

Windows XP/7/8.1


SQL, Oracle 10g. MySQL


Agile, Scrum.

Development Tools

Microsoft Visual Studio 2010/12, Eclipse, Notepad++

Application/Web Server

Tomcat. IIS

Company Name

Zenvetinc Solution India Private ltd.


Software Engineer

Job Profile

Worked on each layer of three-tier application developing user interface, business logic and database connectivity from business layer. Developed Web Forms for User Interfaces using ASP.NET with Server Controls, HTML Controls and User Controls. Involved in maintenance of application.


April 2015 to April 2017

Company Name

BrightOne India Private ltd. Pune


Software Developer

Job Profile

Worked on different modules using C# and Java, Participated and guided junior members. Worked for different clients for Estimation, Analysis, developing Application.

Created technical design document, Participated in code review, Created

Unit test case document. As a senior developer implemented code designing and implementation using SOA Architecture.


1st July 2013 till March 2015


There was an official transfer of employees from Tieto IT and R&D Services to BrightOne India Private ltd effective from 1st July 2013.

Company Name

Tieto IT and R&D Services Pune


Jr. Software Engineer

Job Profile

Member of a team that developed application using C# and Java for healthcare domain. Able to handle individual projects with basic job responsibilities of understanding the client requirement, database designing, designing module structure with proper validations, coding optimization, solving and writing queries in SQL, documentation of developed modules.


5th September 2011 to 30th June 2013

Project Title:

EPP-SGR (Palmetto GBA, Columbia, SC)


April 2015 to March 2017


Microsoft .Net, C#, ASP.NET, MS- Access, Java Script, IIS (web server), Visual Studio.NET, Angular.js, XML Web Services, XML, SQL Server.

Project Detail:

Palmetto GBA has administered Medicare health insurance for the Centers for Medicare & Medicaid Services (CMS) throughout the US and its territories since the inception of the program. Services include transaction processing, technological connectivity, customer service call centers, professional education and training, clinical decision management and e-commerce as well as actuarial and accounting models. The Palmetto GBA clinical team is recognized nationally for our work in going beyond the diagnosis with next generation health care classification systems.



Team Size:



Involved in the SDLC phase of requirement analysis, design, and development of the web based intranet application tool using ASP.NET and C#.

Worked on each layer of three-tier application developing user interface, business logic and database connectivity from business layer.

Developed Web Forms for User Interfaces using ASP.NET with Server Controls, HTML Controls and User Controls.

Used ASP .NET validation controls for validating the input data.

Used AJAX for partial rendering of the WebForms to improve performance by not having the whole page post back.

Developed XML Web Services using C#, ASP.NET, ADO.NET, SOAP, XML and DISCO for exposing the functionalities of the enterprise business components at the Business Layer.

Implemented CSS classes to customize html/web server controls and skin on web server controls for consistent look and feel for all controls throughout the application.

Used .Net Framework class library to build user interface that separated application logic from presentation code using code behind pages.

Developed various custom controls to have modular design in the Forms, one of them being Custom GridView developed using new features of GridView of .Net framework 2.0 to show the entire data collected.

Used ADO.NET components like Grid View, Data Adapter, Data Reader and Data Set to retrieve, display data.

Wrote SQL queries and Stored Procedures using MS SQL Server for data access.

Worked on stored procedures, advanced queries, triggers, views, indexes for query optimization for the SQL Server databases.

Participated in various Client meetings with the team and the Project manager to discuss improvements /amendments in the development of the section.\

Used Web Services for communicating with other application and components.

Involved in testing, packaging and deployment of the product.

Project Title:


Modules worked on:

Operation, AMS (Ambulant Management System), Psych, Medication


Sep 2011 to March 2015


C#, .Net, Java Script, Oracle 10g

Project Detail:

IMedone is one of the leading Hospital Information Systems (HIS) in Central Europe that has its roots in market since 1997. iMedone provides a complete start to end solution for a hospitals process related to inpatient and outpatient management. It also includes support for nearly all the fields related like Pathology labs, Radiology labs etc.



Team Size:



Actively participated in the complete software lifecycle of requirement gathering, design, development and implementation for various business features.

Code designing and implementation using SOA Architecture.

Maintaining high code quality standards by following the MVP pattern and using .NET 4.0 Features and Java.

Frequent discussion with the of shore stake holders regarding the functionality and expected behavior.

Explaining the complete team, including developers and testers the expected functionality at the start of the sprint before starting the development.

Extensively involved in the documentation process right from the design document using EA, user document to Test case document.

Functional and VSTS Unit testing using Rhyno.Mocks of the stories been done.

Explaining the testing team the implemented functionality and helping them in implementing Automation testing stuff.

Demonstration of the functionality implemented at the end of the sprint to customers via live meetings.

Debugging the code to find the solution of the Bugs reported by the customers and their by handle the support work of the team..

Using Team Foundation Server (TFS) throughout sprint cycle for logging tasks, burning hours, storing code and documents.

Project Title:

Proxy server with Firewall


Core Java/JSP, Java Script

Project Detail:

Proxy server is a server which intermediate in between the client and main server. The main functionality of proxy server is to filter the request and provide faster access to the client. Firewall is used for authentication purpose and blocks the access of sites which are restricted.


Software Engineer


Gathering required information.

Participated in Analysis, developing business logic and front end coding.

Preparation of Design and Documentation.

Software testing and code inspection.

Created user manual and complete documentation of application.

Project Title:

Tic Tac Toe Game Implementation


Visual Basic

Project Detail:

This project is implement game by using VB, where we provided functionality to involve at least two players in this game.


Software Engineer


Gathering required information.

Preparation of Design.

Developing business logic and Documentation.

Diploma in Computer Application and Programming with A+ Grade.

Participated in National Level IT-FESTA 2004 organized by Institute of Management and Research, Jalgaon.

Participated in full day seminar on Emerging Areas in Information Technology conducted by CMRD Pune.

Date of Birth

28th May 1988




English, Hindi, Marathi.

Interests and Activities

Learning new technologies, Photography, Traveling, Reading spiritual books (Secret, Niv 90,etc), Listening Music.


Place Priyanka S. Patil

Contact this candidate