Logistics Specialist
Resume:
TAHNITA CLAYTON
Atlanta, GA **349
*******.*******@*****.***
OBJECTIVE: To lead an increasingly successful and challenging career, where my experience creates a positive influence on the company and the people I work with, exploring endless opportunities within the company.
SUMMARY SKILLS:
Proficient logistics Team-leader, Administers Accounting & Administrative Assistant duties
Computer proficient in Outlook, MSWord, Excel, SAP, PowerPoint, Visual basic, QuickBooks, Peachtree, MAS90, AS400 & Automated Export System
Single point of contact providing quality customer care ensuring customers’ expectations are fully exceeded
Pro-active Key Performance Indicator exception management and issue resolution
Experience utilizing DHL MyTalentWorld, eShare and iShare
WORK EXPERIENCE:
DHL Supply Chain – Palmetto, GA
LLP Control Tower – Transportation Analyst
5/2017 – Current
Prepared presentation for U.K. Global Management to present to Life Science customer.
Analyze data and performs analytical work to support the various business needs of DHL business units during transportation of customers Pharmaceutical Products.
Assisted in developing process flows, ad-hoc reporting and KPI results to identify data integrity and service failures to ensure continuous improvement initiatives.
Created Work Instructions and Customer SOP’s to implement Go Live process and ensure all are kept updated.
Assist in providing training, project coordination, and other duties as assigned
Possess senior problem solving skills and able to integrate complex reporting needs
Liaison working with other transportation business units such as Operations, Quote Team, DGF and DHL Management/staff, Commercial Planning, Finance, etc.
Key-users of applications regarding optimizing and streamlining transportation flows including testing and giving feedback on possibilities and solutions.
Ability to work on own initiative (with occasional guidance), to generate and deliver improvement ideas and the ability to comprehend and summarize complex requirements are some of my qualities.
DHL Global Freight – College Park, GA
LLP Control Tower – Transportation/Accounting Specialist
2/2013 – 12/16/16
Maintained GlaxoSmithKline SOP/Work Instructions ensuring operational best practice are in line with customer requirements to develop and maintain an in-depth knowledge of the customer’s business
Build Strong internal and external business relationships, work closely with client, LLP’s, Leading Service Provider’s to fulfill customer and carrier shipping expectations
Assist CT team members in day to day managing of operational duties
Monitor account issues and implement solutions to address route causes and drive solutions
Administer precise and timely completion processing and transport of all international export shipments
Overseen GSK account as a CT Lead managing CT team and responsible for department operations and currently overseeing Pfizer Pharmaceuticals managing the daily operations functions for customer
Ensure that daily emails, complaints/claims are processed, issues are resolved and the customer is communicated with in a timely way
Received applause reward on 11/02/16 for cleaning up Past Due A/R from $279K>+90days (5.83%) down to $14K (0.38%)
Customer focus, ability to work independently for some of the time and make decisions where necessary
Attention to detail and conscientious approach to work
Build Strong internal and external business relationships
Act as single point of contact for Client
Work closely with Client and LSP’s and other regional control towers
CEVA Logistics – East Point, GA
Control Tower Account Coordinator 10/2014 – 7/2015
Implemented and followed TSA/FAA processes and guidelines in order to transport all import and export shipments for customer Honeywell International.
Built a strong internal and external business relationship with customer, broker and carriers involved.
Administered precise and timely working instructions/SOP processing the transport of all orders.
Worked closely w/client to fulfill customer and carrier shipping expectations successfully.
B ~ Way, Corp – Newnan, GA
Accounting & H/R Assistant 11/2012 – 2/2013
Coordinating & execution of A/P duties such as review, code, match/batch vendor invoices & process A/P check request insuring appropriate approvals have been received for payment
Provide administrative support to Human Resource Manager by maintaining accurate personnel records, aid with wage statements and employee verifications and assist on Special HR projects
Orientation preparation, meeting scheduling, event planning and administrative task/reports
C.H. Robinson Worldwide, Inc. – Carson, CA
Accounting & Air Import/Export 7/2005 – 5/2012
A/P, A/R, Billing, Cash Applications & performed Sarbanes Oxley audits
Approved CNS IATA payments & processed customs duty payments along with pier- pass and port fee payments.
Managed air import & export department, recognized modes/lanes for air/ocean where I could offer services to customers adding value, reduced cost to current freight needs while keeping current SOP’s on file
Prepared import/export docs, negotiated rates, tracked & traced shipments, arranged delivery to ultimate destination
Held a strong global forwarding base, growing business at a desk level maintaining close customer relationship w/Monsanto (Seminis Seeds), carrier and overseas clientele; successfully allowed me to stay within the budgetary guidelines and company policies
Ensured compliance with internal procedures & compliance with FAA and TSA government regulations
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