EJAZ AHMED
CAREER OVERVIEW
Enthusiastic and highly motivated Graduate whilst performing in the field of Catering in Oil &Gas plus US Army where I provided an effective communication and catering service and also learned various strategies to strive in a dynamic working environment.
A total of 16 years diversified experience boasting a consistent and proven track record of designing and executing a self initiated projects in Catering, Restaurant and Cafeteria Management for improving efficiency, reduce operating cost whilst increasing performance, all to tight time scales and within budget.
CAREER OBJECTIVES
The ultimate aim of my life is to maximize my potential through self awareness, positive beliefs and attitude, continuous learning and obsessive efforts towards my goals to make myself go an extra mile in creativity and productivity. I am particularly passionate about victorious role and organizational growth through engaging my mind, heart and soul.
CORE STRENGTHS
Customer service
MS Excel/Word proficient
Restaurant Management
Store Management
Dining Foremanship
Food Service
Languages – English, Urdu, Punjabi, Hindi
Mess Procurement
Camp Catering
Quality Management
EMPLOYMENT HISTORY
LFP – Daewoo Express Bus Service Ltd. – LHR - PK (Mess Supervisor) May 2017 – till Date
Efficient management of the Staff Mess which caters breakfast, lunch and dinner for up to 20 mess members and accommodates 350 live-in members.
Managing a team of 20, ensuring a smooth and efficient service delivery.
Ensuring that we deliver high quality service to the mess members and other employees.
Control and monitor the financial performance of the department and to maintain costs within pre-budgeted targets.
Ensure all food is prepared to a high standard as per service level agreement, Company policy and current legislation.
Establish and maintain satisfactory relationships with individuals at all levels within the Company.
Implement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessary.
Manage all the local vendors in order to ensure best quality of perishable / non-perishable items.
LA Cuisine Catering – LHR - PK (Cafeteria Manager) July 2015 – April 2017
Plan, coordinate, assign, oversee and participate as required in the preparation, cooking and serving of food; preparing and maintaining necessary records and files.
Assist manager with training staff in operational procedures and maintaining accurate food service records.
Prepare and serve meals and other food to families in a courteous customer service oriented manner.
Practice and enforce personal hygiene and proper sanitation standards.
Identify problems and recommend changes in methods and procedures.
Open kitchen, set up equipment, prepare cafeteria for serving.
Maintain change fund, count and balance cash and checks received; prepare deposit slips and deposit money in the bank.
Order cafeteria supplies and prepare food orders as needed.
Prepare work details for next day; secure kitchen at end of day.
Supervise cleaning and sanitizing of eating utensils, counters and equipment.
University of Lahore - PK (Cafeteria Manager) January 2013 - August 2014
Compile reports, invoices, deposit slips and cash register reports.
Prepare food production reports, prepare roster sheets.
Coordinate efforts with college staff, faculty and support personnel, which include (delivery, maintenance, security and custodial).
Perform related work as required.
Taking responsibility for the business performance of the restaurant.
Analyzing and planning restaurant sales levels and profitability.
Organizing marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and sales.
Creating and executing plans for department sales, profit and staff development.
Setting budgets and/or agreeing them with senior management.
Planning and coordinating menu’s
Qatar Shell – GTL – Doha – Qatar (House Keeping Supervisor) June 2009 – April 2011
Liaise with all other departments on housing issues or inquires & complaints
Conduct regular accommodation inspections
Help in escorting employees to accommodation whenever there is VIPs or Group of employees
Decision on prioritizing work assignments.
Inspect the housing compound on daily basis & update facilities management.
Generates business through quality customer relations and follow through. Maintain consistent positive behavior and professional contact with clients.
Process new hire paper work and ensure all necessary documents are completed.
Plan and coordinate customers concern, questions feedback and conduct analysis
Tamimi Global Co.Ltd (Catering Supervisor) August 2000 – June 2009
Provide US Army officials with a well-balanced and nutritious meal
Manage the preparation and delivery of quality meals for all food through the use of standardized recipes and instructions on the menus to officials
Ensure that high safety and sanitation standards are complied with by staff to ensure the health and safety of both staff and students
Ensure that food service program meets or exceeds federal, state, local laws and regulations
Ensure the requirements in the area of meal service accountability are adhered to within district guidelines
Prepare and submit requisitions for food and supplies according to menus and delivery schedules to meet the daily requirements of the assigned mess
Resolve internal issues and communicate issues that cannot be handled at local level to central staff
Requisition small equipment, cleaning supplies and promptly reports needed equipment repairs to central office
Maintain complete records for program accountability including deliveries, cash receipts and meals served; follow and enforce district and departmental policies and procedures
EDUCATION
Graduation - BA (Allama Iqbal Open University) 2013 - 2014
Certification and Achievement
Certificate of Achievement in Dining Hall Foremanship - United States Central Command Qatar
Certificate of Achievement in food and service – US Army Camp
Certificate of Serving US Army Officials
Certificate for Outstanding Service in Camps – DFAC
Certificate for Outstanding Service to Soldiers and Civilians - Camp As Sayliyah
Training in Food Service Program –
Appreciation for Cafeteria Management – La Cuisine
References
Certificates are attached herewith
Further References will be furnished upon request