Customer Service/Data Entry/Administrative Assistant
Resume:
TAYLOR THOMPSON
**** * **** ******, *** Angeles, CA 90011
**********@*****.***
OBJECTIVES
Through my experiences with data entry, maintenance, and inventory control, I have developed strong organizational skills that will allow me to effectively run or assist in any store or business operation. My practical knowledge and customer service skills are well-equipped to serve your company's long-term goals. If given an opportunity, I would help minimize, if not eliminate, the day-to-day issues that can block effective productivity. I would greatly appreciate an interview to discuss the ways in which my skills and abilities can assist you in accomplishing your company’s goals. Thank you for your consideration and have a positive day!
SKILLS
Adaptable
Organized
Personable
PC Proficient
Flexible
Microsoft Office proficient
Goal- driven
Detail- oriented
55 WPM
WORK HISTORY
DHL E- Commerce Compton, CA
Encoder August 2017- Nov. 2017
●Completed scanning and data entry
●Ensured scanning production levels and manual encoding pieces per hour (PPH) production standards are achieved
●Maintained the encoding station from set up through break down
Hair Elite Hawthorne, CA
Receptionist/ Administrative Assistant Jan. 2015 - Jan. 2017
• Completed register transactions
• Reconciled invoices and expense reports
• Ensured safety and security of facility
• Suggested accessories and complementary purchases
• Escorted visitors and messages to specific destinations
• Provided repeat customers with exceptional care and attention
• Heard and resolved complaints from customers
• Filed and maintained records and logs
• Answered/forwarded phone calls and took messages
• Worked collaboratively in a team environment
Boys & Girls Club Santa Monica, CA
Staff Member June 2011 – Feb. 2013
●Established a program setting that ensures the health and safety of members
●Contributed to the creation of the overall Club’s climate for youth development
●Planned programs and activities
●Personally involved in implementing and carrying out daily programs and activities in program area
●Provided guidance for members
●Managed necessary administrative functions and assigned resources
●Promoted and marketed programs to the members
EDUCATION
Los Angeles Brotherhood Crusade
Jr. Executive Training March 2017 - June 2017
Santa Monica High School
High School Diploma Sept. 2012 - June 2016
REFERENCES
Stephanie Dowells, Business Owner/ Former Supervisor 323-***-****
George Weaver, Mentor 323-***-****
Aureliano Galvez, Job Coordinator 323-***-****
AFFILIATIONS
AT&T Pioneers
Volunteer/ Treasurer Jan. 2010 – Current
●Type all meeting’s, event’s, and luncheon’s notes from the Board
●Attend and contribute to community events
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