Customer Service Medical

Shalyn Dickson

Dover, DE

**************@*****.*** - 302-***-****

WORK EXPERIENCE

Housekeeper

Residence Inn - Dover, DE -

****-** - *******

Clean rooms, lounges, lobbies, bathrooms and hallways

• Vacuum and wash carpets and rugs

• Empty wastepaper baskets and ashtrays

• Transport trash to waste disposal equipment

• Dust and polish wooden surfaces and furniture

• Replace light bulbs and repair fixtures

• Replenish bathroom and mini bar supplies

Janitor

Sizemore Inc - Dover, DE -

2017-08 - 2017-12

Cleaned Amazon

Breakfast Attendant

Hampton Inn - Dover, DE -

2015-06 - 2016-01

Setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area. Receptionist

Smile to Smile family dental & Sadation Center - Dover, DE - 2013-01 - 2013-07

•confirm upcoming appointments and recalls according to office protocol scheduling appointments, verifying insurances, creating new files, pulling files, documenting files. copying documents and faxing

verifying insurances

EDUCATION

Medical Health Claim Specialist

Harris School of Business - DE

2012 - 2013

Dover High School - Dover, DE

1999 - 2003

SKILLS

Knowledge of insurance billing processing benefit plans and contract interpretation, Application of ICD-9, CPT-4, HCPCS, Hosptial Procrdure, and Revenue Codes, Extensive knowledge of CMS and UB claim forms, Have strong written and verbal communication skills, Administrative Duties and Medical Offiice Accounting with special knowledge in accounts receivable, Excellent human relations, customer service, critical thinking, listening and communication skills, Knowledge and understanding HIPAA/OSHA guidelines

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