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Supply Chain Sales

Houston, Texas, United States
January 11, 2018

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DOUGLAS S. ELMORE 713-***-****

**** ******* *******, ** ***** SUPPLY CHAIN & OPERATIONS MANAGER

A resourceful business leader offers expertise in leading multi-site multimillion-dollar supply chain, manufacturing and sales operations, including planning, procurement, and logistics functions in the US and abroad. Built and directed peak- performing teams while driving high-profile operations and program management initiatives. Core Strengths

Facilities Management - Corporate Real Estate – Inside Sales Management – Business Intelligence – Budgeting – SIOP Business & Strategic Planning – Relationship Development – M&A Integration – Change Agent – Project Management Manufacturing Operations – Supply Chain – Customer Relations – Quality Assurance – Sales – Inventory Management Procurement – Scheduling – Risk Management – Vendor Managed Inventory – Forecasting – Stakeholder Management Select Career Highlights

Developed world class sales operations team providing sales development, administration, training, analytics and asset management for Olympus SSG Americas which included site relocation and asset management tracking implementation.

Drove cross-functional team in resolving critical manufacturing process issues impacting the delivery of complex engineered to order (ETO) data center solutions for global customers; led lean project to reduce total order cycle time seven days, improve material availability, and gain another ten day OCT reduction over next two years.

Led 250-person global transformation business team working in partnership with IT to execute 13 projects that simplified business processes and standardized SAP ERP systems; retired 75 applications within two years and achieved $75M+ in annual IT operating cost using SDLC methodologies. Professional Overview


Transformed sales development team from single product line to supporting five product lines with focus on planning and developing campaigns in coordination with product marketing and sales. This resulted in over $1.5M in additional revenue per quarter as well as expanding the customer footprint utilizing NetSuite.

Drove the implementation of ELTON asset management tool (Sales Force add on) enabling visibility, tracking, cycle count and management of $23M of sales demonstration inventory supporting Olympus SSG Americas. Utilized 5S techniques to simplify processes. Project was delivered on time and it was readily adopted by the sales force through a training and change management process.

Drove the selection of new Houston site, lease and rent negotiation, layout design supporting product marketing, technical sales support, service, rentals, asset management and shared warehouse. This also included vendor selection for furniture, warehouse and physical move. Managed build out and physical move completed in one day.

Managed site facilities and operations supporting RVI, XRF, NDT and IE product marketing, industrial rentals, industrial service, asset management, supporting warehouse and shipping operations.

Drove the expansion of industrial rentals to include Life Science microscope rentals. HEWLETT PACKARD COMPANY – Houston, TX 2002-2014

Sr. Manager, Manufacturing & Supply Chain Strategy – Enterprise Group (2008-2014)

Developed global processes and tools that align regional supply chain strategy with sales, operations, and client needs, while driving profitability, change management, cost reduction, and a sustainable business model; managed programs for global and strategic problem solving for supply chain composed of 23 global factories.

Led EG supply chain annual planning (PMO) and budgeting process for a $100M IT-supply chain project portfolio, aligning projects with business strategy, developing CBA’s, prioritizing/scheduling projects, and providing oversight DOUGLAS S. ELMORE 713-***-**** Page 2 to all projects underway, including standard scorecards, conflict resolution, change management,, training and project phase exit/close out processes.

Gained sponsorship with stakeholders and utilized Lean techniques to execute five projects, including two that addressed critical procurement and manufacturing issues, reducing order cycle time two days while improving ship to customer commit date 7%.

Delivered ESSN global data center consolidation and application retirement project that consolidated 70+ data centers to 6, retired 200+ applications, and delivered $60M in annual operations/IT cost savings in one year. Manager, Supply Chain & Business Planning – Global Operations (2002-2008)

Drove execution of strategic business plan to consolidate merger and achieve growth in global markets and industry segments with extensive travel to Europe and Asia.

Extended sales and operations planning (S&OP) to include demand shaping that integrated product availability data into sales equation, allowing HP to guide sales and set client expectations that yielded two day inventory reduction.

Partnered with sales operations to simplify (5S) delivery process, resulting in three day reduction in order cycle time. COMPAQ COMPUTER CORPORATION – Houston, TX 1999-2002 Manager, Supply Chain & Business Planning – Global Operations

Drove implementation of global sales and operations planning (S&OP) process aligning demand/supply planning and material position with sales forecast; managed regional/GBU teams in optimizing revenue and inventory levels.

Led team through Compaq-HP merger period with a strong focus on maintaining service levels with internal clients; also managed integration of worldwide demand/supply/procurement planning process and systems. BUSINESS SYSTEMS & SOLUTIONS – Houston, TX 1999

Project Management & Consulting Services (Startup)

Built a top-flight consulting team to support all services, including accounting, CRM/ERP systems implementation.

Integrated a custom client server ERP package at client site in Scotland, with remote access for offices in London. SMITH & ASSOCIATES – Houston, TX 1998-1999

General Manager – Digital Source Xpress (Startup)

Designed sales and marketing plans to build awareness with partners and customers, including sales and marketing materials as well as advertising and pricing strategies; also managed procurement activities. COMPAQ COMPUTER CORPORATION – Houston, TX 1991-1998 Product Manager – Communications Group Business Operations

Led post-acquisition integration of supply chain systems and re-branding of Microcom products. Senior Business Analyst – Systems Division Operations Planning

Directed team that integrated SAP ERP, demand/supply planning, and order management processes following the acquisition of two network products companies.

SAP Implementation Business Lead – Systems Division

Led ERP implementation, ensuring readiness of site personnel on first day of live operations with the new system. Business Analyst – Systems Division Demand/Supply Planning & Master Scheduling

Led the supply chain re-engineering team that enabled option products to support 58% of division revenue. Supervisor/Shift Manager – Manufacturing & Production

Created process that enabled production line to achieve 100% fill rate. Education & Credentials


Commissioned Officer – US Army (1986-1990)

BS, General Engineering – United States Military Academy, WEST POINT, NY

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