Customer Service Sales Representative

Summary

Skills

Experience

Shannon VanHoozer

*** ***** **. ** *** 567, Hills IA 52235

Cell: 224-***-****

*************@***.***

My favorite thing to do inside and outside of my work is to help others. I firmly believe in doing everything I can to facilitate a successful and enjoyable experience. I am often commended by employers and guests about the lengths I go to in providing the best possible result. I feel that it is paramount to work together as a team in order to guarantee the best outcome. Being vocal about concerns and an advocate of process improvement in order to work smarter not harder are some of my strengths. When I am employed and earning a paycheck I believe in dedicating myself fully and perfoming to the best of my ability. I have worked in both non-commission and

commission sales and been named a top seller in

multiple positions

I have experience with both cash registers and

answering phones

I have experience with taking inventory, truck

orders and room reservations. Also, stocking

shelves and completing laundry and cleaning

tasks

I have experience in resolving guest issues

I have experience in setting up store displays and organizing products

I have training in food safety, bio-hazard safety, basset training and first aide

Meijer August 2017 to November 2017

Cashier/Customer Service

Oswego, IL

I unexpectedly had to leave this job due to a personal tradgedy/home fire. Although I only worked here a short period of time I developed in my work and in myself greatly at Meijer. I worked as a cashier and was in the process of moving up to customer service within only a few short months. I thrived in this position and made many great friends, employees and customers alike. AmericInn Coralville February 2017 to May 2017

Front Desk Clerk Motel

Coralville, IA

At the AmericInn I had the oppurtunity to improve my ability to resolve customer dissatisfaction. I was given a lot of room to handle issues on my own. I was able to figure out the best way to make sure the guests know their concerns are heard and then offer my best solution possible. Gamestop January 2014 to October 2016

Customer Service Associate

Algonquin, IL

Working at Gamestop was a totally new experience for me because I had no experience in video games or gaming systems. I loved learning about a new realm and teaming up with my coworkers to be the best employee I could be. I ended up being one of the top sellers at my store because of my passion for customer satisfaction.

Varsity Calendar January 2014 to October 2014

Phone Sales Representative

Villa Park, IL

At Varsity Calendar I gained the experience of making sales without being face to face with a customer. It took Education and Training

persistence and dedication to provide full details and accommodate someone's questions and concerns. College of DuPage

General Education

Glen Ellyn, IL, United States

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