LEONARD RICE

**** ********** ***, *****, ** *****

ac3z2b@r.postjobfree.com 301-***-****

SALES, TRAINING & RETAIL MANAGEMENT PROFESSIONAL

Versatile and top-performing sales executive and manager. Proven record as top-ranked regional sales team leader, corporate trainer and manager at major U.S. retail outlet. Expertise also includes purchasing, hiring, project management, leadership training and operations. Knowledgeable in medical, healthcare, service, and retail industries.

PROFESSIONAL EXPERIENCE

IGS Energy September 2014–April 2017

Team Lead/Territory Sales Manager

Led sales efforts and managed regional sales team resulting in increased sales revenue, a 93% retention rate and numerous accolades, including #1 regional sales for 2016–2017, HEC of the Month ten times, Top 20 Sales Performer and selection to Best Practices ‘Thinking Outside the Box’ Panel.

Responsible to marketing manager for meeting monthly sales goals and performances.

Developed, trained and managed out-of-house sales team.

Led training efforts in door-to-door and B2B engagement, communication and leadership strategies.

Responsible for sales team performance evaluations and developing new strategies to improve sales process.

Managed customer relations.

INOVALON April 2007–May 2013

Review Coordinator

Supervised field team responsible for medical data collection, successfully holding efficiency rate within time and budget and achieving a high client performance rating of 94%. Managed client integration and quality control in compliance with HIPPA.

Implemented driver/distributor productivity compensation program, resulting in recapture of 10% of driver payroll, elimination of overtime and increased income for goal-oriented drivers.

Coordinated communication and work flow for initiation, planning and closing of projects and maintained steady communications with team to ensure efficiency and effective meeting of goals.

Successfully developed and maintained strong, cohesive client partnerships.

LOWES, INC. June 2002–February 2007

Assistant Manager

Managed team, operations, projects and inventory.

Responsible for recruiting, hiring, and supervision of associates.

Led team-building and training efforts, successfully maintaining customer satisfaction and retention.

Oversaw purchasing and inventory for various departments.

Supervised and implemented in-store initiatives and projects.

Managed store opening and closing, including staff, security and verification of cash receipts.

EDUCATION

George Washington University, Washington, DC – Quality Assurance, Certification, 1988

The BOSS Movement, Idyllwild, CA – National Youth Leadership Program Trainer, Certification, 2000

References available upon request.

LEADERSHIP

The Enhancement Group

Trainer: Leadership training program focusing on perfecting performance, greater execution in problem solving, and management of human assets and effective communication strategies.

Inovalon

Servant Leadership: Training protocol that focuses on the growth and well-being of personnel through teaching platforms related to communication, culture and community.

BOSS

Facilitator: National Youth Program designed to develop proficiency in leadership, time management and effective communication skills.

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