Manager Human Resources

SCOTT MICHAEL RUSSELL

********************@*****.***

**** ****** **** ***** ********, OH 45140 Phone: 513-***-****

SUMMARY

Well-respected executive with a distinguished 25 year career with extensive expertise in generating new solutions based on data driven analysis. Demonstrated success developing and managing high performing business development, service delivery and operations support teams to strengthen or solve complex business performance. Strong focus on customer service, organizational efficiency, and profitability

CORE COMPETENCIES

-Strategic planning, Business Partner - Champion Integration, innovation, and transformation

-Exceptional program management - Delivers exceptional results

-Fosters a team oriented and - Diversity and Inclusion

collaborative environment - Skilled presenter and influencer

EXPERIENCE

Macy’s Cincinnati, OH 2005 – Current

Vice-President, Administrative Employee Services (HR Shared Services) 2016 – Current

Currently leading the centralization of all HR Data Administration to a Shared Services organization focused on delivering simple, enterprise wide solutions. completing over 1MM transactions annually

oDirecting the Data Administration thread of the conversion to Oracle HCM; collaborating to build processes, documentation, system configuration, testing and training for the enterprise

Manage team that completes all HR data transactions (Pay, job status, personal, etc.) for a dynamic workforce that will exceed 300,000 individuals annually

Lead the conversion to an HR Case Management System, Salesforce.

oCollaborated cross functionally to develop requirements, test, train, communicate and launch the enterprise wide tool

Managed the transition of the HR Contact Center, averaging over 1,500 associate contacts per day through transition to new system with no decrement to service levels

Vice-President, Employment (Talent Acquisition) 2009 – 2016

Responsible for developing the strategic vision and leading centralized Volume Talent Acquisition for Macy’s Inc.; directing processes to hire over 185,000 associates annually

Directed the implementation of the Employment Support Center (80-200+ FTEs); a centralized team to manage all aspects of volume hiring for the enterprise

oDirected the company’s seasonal hiring efforts, delivering 100,000 seasonal hires annually

oProtect brand by providing a high quality applicant experience to over 2.5MM applicants annually

oSaved $6.5MM in store/facility payroll annually through efficiency and workload reduction

Innovated to implement efficient phone hiring program providing a competitive advantage to Macy’s

oHired over 20,000 Seasonal associates each year during holiday season

oCore component of Macy’s Inc. contingency planning for labor negotiations

Drive applicant flow by directing all resources focused on recruitment advertising including JOBS.com website, all third party resources as well as directing on site recruitment efforts

Direct research and communicate impact to enterprise, on dynamic labor market trends and collaborate to develop actions to address

Delivered WOTC and other employment tax credits averaging 50% over plan and $20 MM

Review all processes continually through a Six Sigma methodology and resolve identified gaps

Divisional Vice President, Director of Associate Talent 2006 - 2009

Provided direction and leadership to manage the non-exempt (42,000 associate, 230+ stores) population. Direct associate relations, employment, retention, recognition, policy, and communication, through a team oriented approach

Created and implemented a cross functional Employment Process resulting in a 45% reduction in Voluntary Turnover and a 16% improvement in 90 Day Turnover

Participated in union negotiations, presenting business case and benefits of new scheduling system

Divisional Vice President, Regional Director of Human Resources(HRBP) 2006 – 2007

Human Resource Business Partner where I directed associate relations, employment, retention and recognition for a 14-store $500 million dollar region

Ensured diverse management teams represented markets we served, delivering a 91% internal promotion rate. 48% of management team was racially diverse

General Manager, Northlake Mall 2005 – 2006

Executed store operations delivering sales on plan, EBIT of 102% of plan in 2005 (tracking +241% to plan 2006)

GALYANS Plainfield, Indiana

Vice-President, Human Resources (HRBP) 2004 –2005

Partnered with senior leadership to develop dynamic organizational structure. Subsequently sourced, recruited and hired over 210 corporate office associates, including 12 Vice Presidents in a 2 year period

Directed with one field HR Manager all associate relations issues for a 5000 plus store associate workforce and directly manage associate relations issues for the corporate office and distribution center

Designed, developed and implemented the annual merit review process for all corporate and field associates. Directed review boards for over 650 exempt associates

Implemented a reduction in force of 140 store management positions with no adverse consequences.

Managed the sale of the company to Dick’s Sporting Goods. Providing communication and guidance for 300 displaced corporate associates as well as providing support for 5000 store and 200 distribution center associates. Managed all Human Resource issues with a staff of 11 professionals

Director, Recruitment and Development 2001 –2004

Managed all associate relations issues for 50 stores, the corporate office and distribution center

Provided the organizational design support for creating and fully staffing a newly created Planning and Allocation division for the company

Directed all management and leadership training for the company

Store Manager, Mall of Georgia 1999 - 2001

Successfully managed store-opening project beat sales plan by +40%

Delivered highest comp increase in the company in 2000 at +27% and +11% in 2001

Jumbo Sports (Sports and Rec. Inc.) Tampa, Florida

Interim District Manager 1997 - 1998

Directed all human resource and operations for six stores and 300+ associates, controlling the difficult task of announcing and executing the closing of all six stores

Business Training Specialist 1995 - 1997

Co-developed standard operating procedures for key store functions as part of a three-person team selected by senior management

Lead critical components from an operation, training and support perspective for the company’s implementation of a new foundational computer system

EDUCATION ACTIVITIES

University of Florida Gainesville, Florida Ronald McDonald House Cincinnati, OH

Bachelor of Science, Business Administration Host of the House

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