Sherry Kelly
Calgary, Alberta T2A 4B6
Phone: 403-***-****
Email: ac3yv0@r.postjobfree.com
Highlights of Qualifications
Several years Office Administration experience:
Receive mail, courier packages and faxes, distribute to department or personal
Coordinate travel arrangements, Calendar Management and logistical details
Own vehicle; have a valid driver’s license; run errands if required
Write letters, format memos, for electronic distribution
Cost efficient management; contact vendors with discrepancies and handle issues in a professional manner
Manage confidential information
Prepare and submit weekly/monthly sales reports to Senior Management
Maintain employee files and records, submit personal changes
Submit new hire packages
Sort and match invoices to purchase orders; code invoices and confirm accuracy; prepare expense reports
Submit payroll on spreadsheets and HR/payroll
Administered and maintained Accounts Payable/Receivable and collections on overdue accounts
Proven ability to respond to deadlines under minimum supervision; work well alone or in a team environment; willing to assist and cross train in other departments
Priority management and organization skills; communicate well when required
Highly motivated, reliable, mature and very outgoing with an enthusiastic personality
I complete tasks very quickly; strong attention to detail
Excellent computer skills: MSWord, Windows, MSWorks, Excel, SAP, Syteline, Access, Email, Internet, ASI, Act win, AS400, and the ability to operate a variety of office equipment
Data entry, phone orders and faxed orders, filing, create spreadsheets, daily bank deposits, create purchase orders;
Handle multi line phone systems, set up new employees in phone system; update phone lists and distribute
Professional, clear and pleasant telephone manner;
Maintain office supplies; inventory control;machine maintenance
Key contact for issues that require attention; I handle and resolve the issue
Attend safety meetings and confirm WCB paperwork is filled out accurate
Reproduced and administered the Service Award Program for Greyhound employees
Customer Service Experience
Inside Sales experience
Processing sales orders
Maintain customer files
Built relationships with customers
Prepare and provide quotes
Assist new home owners schedule tree planting; sod install
Ensuring exceptional quality customer service and follow up
Order and arrange delivery of material to job sites
Handled all customer service issues; complaints and questions; track/ trace
Responsible for ordering a variety of inventory, and creating purchase orders for companies from Canada, United State and Overseas.
Liaison to a million dollar account
Administered employee benefits through payroll system; bus passes; service awards
Promoted and represented company at Trade Shows
Work Experience
2008- 2017 Bailey Metal Products – Calgary, Alberta
Branch Administrator
2005-2008 Tech-Wood Building Components – Calgary, Alberta
Sales Administrator / Customer Support/Receptionist
2005-2009 The Studio School of Dance – Calgary, Alberta
Part-time (2nd job) Customer Service / Receptionist
2003-2005 Prestige Landscape and Construction - Calgary. Alberta
Office Administrator / Customer Service
2001-2003 Greyhound Canada Transportation Corp. - Calgary, Alberta
Regional Sales Coordinator Greyhound Courier Express
HR Department –Employee Benefits Administrator
Employee Bus Pass Administrator; Service Award Administrator
Occupational Health & Safety Coordinator
1992 - 2001 Dynamic Advertising Inc. - Calgary, Alberta
Office Manager/Office Administrator, Receptionist
1990 – 1992 Wood Gundy – Merrill Lynch – Calgary, Alberta
Wireroom Operator
Education: GED - Ernest Manning High School - Calgary, Alberta
Accounting and Administration
Accounting liaison between Corporate Head Office, Edmonton and Calgary divisions.
Create purchase orders.
Code and match A/P invoices and packing slips.
Enter and post all invoices.
Investigate and resolve billing discrepancies or misapplied cash transactions.
Post and reconcile payments to the A/R ledger.
Process and send out monthly statement.
Prepare and deposit daily A/R bank deposits and send wire deposits to other divisions.
Ensure strict confidentiality and privacy of financial records and employee information.
Communicate with the internal/external sales representatives and accounting staff.
Match sales orders that have shipped for invoice processing.
Post Goods issue sales orders for invoicing.
Process price adjustments, credits and RMA’s
Oversees and prepares the processing of invoices and credit notes and RMAs.
Prepare daily and weekly reports for Head Office.
Make collection calls to customers for payment of outstanding and late accounts.
Maintain petty cash.
Maintain invoice filing.
Coordinate month-end closing.
Book hotel rooms.
Process expenses.
Order and maintain levels for office supplies.
Provide back-up or relief for reception.
Administer and manage inbound/outbound mail, courier and LTL and Super-B.
Payroll Spreadsheet Submission.
Maintain a high level of confidentiality.
Vacation & sick day tracking.
Maintain Employee Files.
Attend Safety Meetings and take meeting minutes.
Refund and track employee safety boot purchases
Assist Edmonton office with A/R, collections, credits, RMA’s and collections.
Maintain/Update scrap sales spreadsheet for Head Office
Coordinate/arrange office luncheons and Christmas parties.
Office housekeeping; maintain a clean office environment.
Manage any issues or concerns with cleaning company.
Purchase items from vendors; minding pricing to keep costs down.
Respond to vendor queries for payment.
Resolve issues with telephone or photocopier.
Production and Inventory
Work with production staff to ensure accuracy of production reports.
Record production information; hours, raw materials and finished goods manufactured.
Verify entry and alert production staff of high variances.
Calculate finished goods manufactured and materials used in production.
Process inventory transactions i.e., receiving and issue inventory.
Create purchase orders for semi-finished and finished material.
Receive material; purchase orders in SAP.
Write off damaged material.
Enter weekly piece reports into SAP.
Manage issues with coveralls and water coolers warehouse.
Participate in inventory count.
Assist other divisions with production entry.
Other
Maintain a high standard of professional knowledge, ethics and practices when dealing with customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the company.
Conduct oneself in a professional manner that reflects integrity and respect towards customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the company.
Understand and adhere to the company’s health and safety policies, programs and procedures by communicating and promoting health and safety awareness to all employees.