OBJECTIVE
A well trained, detail and customer oriented individual who is interested in a position related to Pharmacy Management, Sales or Manufacturing.
QUALIFICATION SUMMARY
●Certified Pharmacy Assistant with lots of experience in customer relations and in high technology manufacturing companies
●Successfully finished externship training for pharmacy assistant at Rexall Pharmacy
●Knowledgeable in pharmacy standard procedures such as compounding, dispensing, blister pack, refilling and reading prescriptions (Pharmaclik Rx / Nexsys Software)
●Very familiar in quality principles due to work experience gained from ISO certified companies
●Knowledgeable in Windows operating system and Office applications such as MS-Word, MS-Excel and MS-PowerPoint
●Values time management, able to handle pressure, flexible, passionate and committed on delivering customer satisfaction on every transaction
EMPLOYMENT BACKGROUND
Customer Care at Tim Hortons Sep 2015 - Dec 2016
●Greeted customers, took orders, recommended products & promoted special deals.
●Arranged items on trays or racks, prepared napkins & condiments and cleaneds premises during down time.
●Received payment by cash, debit cards, credit cards or vouchers and issued receipts, refunds, credits or change due to customers.
●Ensured correct amount of money in cash drawers and that there is adequate change.
Customer Care Representative at Seven Eleven Jul 2015 – Aug 2015
●Welcomed customers and recommended products & promoted special deals.
●Checked items expiration date, arranged items on trays or racks and cleaned premises during down time.
●Accepted payment by cash, debit cards, credit cards or vouchers and issued receipts, refunds, credits or change due to customers.
●Notified the supervisor when stock is low and ensures correct amount of money in cash registers and that there is adequate change.
QA Inspector at AMKOR Technology Nov 1996 - May 2001
●Supported root cause identification of non-conformances on procedures and documentation and created summary reports or documentation.
●Drove the implementation of preventive and corrective action plan and supported continuous improvements.
●Satisfactorily resolved issues related to customer returns (RMA’s).
●Assumed responsibility on ensuring manufacturing conformity with ISO standards.
PCB Repair Operator at UNIDEN Electronics Jul 1995 - Aug 1996
●Assembled and repaired electronic PCB boards and ensures final product conforms to commercial and industrial standards.
●Supported engineering evaluation and ensured production meets their target output.
ACHIEVEMENTS & TRAININGS
●Received perfect attendance certificate at Medix College, Scarborough
●CPR certificate training for cardiac arrest emergency situations conducted by Medix College
●Amkor Extra Mile Awardee for meeting goals of having zero quality issues
●Amkor Extra Mile Awardee for meeting target output for Analog Devices
●5’S Training Certificate conducted at Amkor Technology
SPECIAL SKILLS
●Computer literate on Windows and applications such as MS-Word, MS-Excel and MS-PowerPoint
●Familiarity on the operation of computer controlled machines
EDUCATIONAL BACKGROUND
Medix College, Scarborough, Ontario Dec 2016 - Oct 2017
Degree: Pharmacy Assistant
Philippine Christian University, Manila Jun 1993 - Apr 1995
Degree: Computer Programming
CHARACTER REFERENCE
References available upon request.