Dawn Dominguez
Tonawanda, NY****0
****.*********@*****.***
Education
Kenmore East Senior High School, Graduated January 1987.
Majored in Business
Erie 1 Boces, Completed in 2001
Medical Billing and Coding Certificate Program
Buffalo Employment and Training Center, Completed in 2000.
Microsoft Word and Excel Certificate Program.
Skills
I have obtained a variety of skills through my education and employment experience. My skills include: customer service, computer literacy, office etiquette,
billing experience, shipping and receiving, cash management, and supervisory skills.
Work Experience
Server 2016- Present
Dispatcher 2013-Present
AAA of Western and Central NY
505 Duke Rd
Cheektowaga, NY
Duties include provide customer service to members by assigning trucks to road service calls.
Providing support to private contractors for all road service calls. We use phone and computers to contact both members and drivers alike.
Food Service 2012- 2013
Weinberg Campus
2700 North Forest rd.
Getzville, NY
Duties include: Wait staff in the independent living wing of the nursing home.
Customer Service, 2010-2012
Parkside Candy
3208 Main St
Buffalo, NY 14201
Duties include: Maintain stock levels, Wait tables, customer service, help in the factory packing inventory and get stock ready for delivery.
Office Assistant, 2007-2008
DBS&RCS Inc. /Tiny Treasures Day Care
1287 Military Rd., Kenmore, NY 14217
Duties included: billing for the daycare center, set up a virtual office, phone
inquiries for customers as well as representatives. Use of Microsoft Word and
Excel. I type 45wpm as well as data entry skills.
Data Entry Clerk, 2004-2005
Snelling Personnel
325 Essjay Rd
Williamsville, NY 14225
Duties included: record all production times on all jobs, follow up on any time
Sheet inconsistencies, close out any completed jobs in the computer and data entry
Maintained home by cleaning residences.
2001-2004
Shift Manager, 2001
Wilson Farms
Niagara Falls Blvd.
Amherst, NY 14226
Duties included: customer services, cash management, supervise cashiers, maintain stock levels, following all shipping receiving procedures.