Manager Customer Service
Resume:
Massimo La Magna
Cebu City Philippines, ****
*********@*****.***
OBJECTIVES
To further myself both personally and professionally through relevant work experience
To be able to contribute to the company where I belong for the betterment not only of the institution I work in but also of the people who are in it
To obtain a position in a established organization where I could perform my skills and ability for the mutual future growth and profit
PERSONAL INFORMATION
Age: 41
Sex: Male
Date of Birth: August 18, 1976
Place of Birth: Palermo, Italy
Civil Status: Single
Height: 171cm.
Weight: 70 kgs.
Religion: Roman Catholic
Citizenship: Italian
Languages (Spoken & Written): Italian, English, Spanish, French
EDUCATIONAL ATTAINMENT
Tertiary Education: UNIVERSITA` DEGLI STUDI PALERMO
Viale delle Scienze 4, Palermo, Italy 90100
Degree Program: Marketing and Cmmunications
Major: Sales
April 2004
Graduated Magna Cum Laude
Secondary Education: LICEO CLASSICO Don Bosco Rachibile
Via Liberta` Palermo, Italy, 90100
Elementary Education: ISTITUTO PETRARCA
Via Liberta 101 Palermo, Italy, 90100
WORK EXPERIENCE
Sales Quality Manager eBay.com
June 2004/October 2006
I started as a customer service representative and quickly became team manager and finally quality manager.
Team Manager Vistaprint.com
January 2007/January 2009
I started as a customer service representative and quickly became team manager.
General Manager Mlhuillier Group Of Companies
February 2009/April2017
I have been General Manager (inlcuding Marketing, customer care, public relations, costing and more) in Mlhuillier Group of Companies Cebu.
Sales/Marketing Manager Italian Food Specialists Inc.
May2017/now
I am currently working as a sales and marketing manager, handling the trainings of the staff, implement new products and caring about public relations and customer care.
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