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Human Resource

Irving, Texas, United States
January 08, 2018

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Michelle Chandler

**** ******* **. ******, **



** ***** ** ******** ********** of business and human resource management. My mission is to provide essential guidance and information to a resolution through performance management and employee relations.

Programs and Software Skills

Oracle IBM/Teamwork, PeopleSoft (TALEO, CHR), and Time Clock Management, Mantis Securities Web Interface Systems: Innovest Systems, Visio Systems, AS400 SunGard Systems, LexisNexis Risk Management Solutions, PACER System, WebEx (Telecommute), e-EMPACT/HRIS, Quest Diagnostics and Sterling Systems, Citrix Systems, and E-Verify.

Professional Background

January 2016 – present Northrop Grumman Corporation/Chipton Ross (Irving, Texas)

HR 3/Generalist (Subject Matter Expert-PEI)

Preventing risk management through adjudication processes for both domestic and international agents. Successfully tested and created procedures for HRIS conversions (PeopleSoft 9.20 and Taleo). Subject Matter Expert for departmental and organizational training. Process pre-employment investigations for new hires and re-hires.

Communicate PEI requirements to new hires, re-hires, and college interns

Manage requests via email and phone

Take ownership of transferred, escalated, or assigned cases from inception to resolution

Answer customer requests by accessing information in PeopleSoft, the case management tool and thru multiple computer systems

January 2015 – June 2015 Exact Staff (Aurora, Colorado)

Human Capital Management/Onboarding Trainer

Managed and recruiter of staff personnel for an in-house distribution client. Full HR cycle of onboarding, employee relations, safety and regulatory training (Federal, State, OSHA, e-Verify) payroll/compensation and talent acquisitions.

Recruiting and staffing logistics including payroll submission

Space planning and organizational development

Performance management, background adjudication, Drug Screening, and I9 (e-Verify)

Advertising, Marketing and Job Fair Facilitator

Compliance to regulatory: Federal, State, FMLA, employee/policy documentation of benefits/workers compensation

September 2012- October 2015 M.A.N.S and Associates, LLC (Aurora, Colorado)

Virtual Services/HR Business Partner Consultant

Manager and recruiter of small businesses with full HR cycles (STATE, Federal, OSHA). Managed virtual services for compensation, document services, tutorials and training.

Certified Mediator, Consultant, Facilitator, Conflict Resolution and Restorative Practices (Adult and Children)

Organizational Structural Trainer/Community Outreach Services

Document Services: Contracts, Settlement Agreements, Official Court Document Preparation

Federal/State (Regulatory), Recruiter, Talent Acquisitions, Backgrounds Adjudications, Drug Screening and E-Verify

August 2009 – August 2012 WGD International, LLC (Aurora, Colorado)

Legal Assistant

Facilitator of practicum clinical hours through mediation, arbitration and negotiation services for public and private sectors employee/employer relations for both domestic and international. Managed and processed official judicial forms and E-filings through PACER and LexisNexis Systems.

Investigate the facts of a case-conduct research on relevant laws, regulations, and legal articles

Organize and present new information

Transactions database entry, draft correspondence, documents, and contracts

Negotiations: Affidavits, Settlement Agreements, Conflict Resolution Tactics

May 1996- August 2012 Lincoln Trust/PENSCO Trust (Denver, Colorado)

Operation Supervisor and Lead

Managed multiple tasks with results of promotions for exceeding employee performance. Managed document services to include forms and procedures. Maintained a zero claims rate for 2 consecutive years. Subject Matter Expert in acquisitions and mergers of account data, assets, deeds and trust (system conversions). (16 years with one organization that underwent 5 mergers and acquisitions).

Supervisor - Financial Services

Corporate Mediator/Employee feedback and evaluations: onboarding and external interviews.

Various statistical reports to include balance scorecards, SWOT and Six Sigma.

Created procedures, analytical reviews, process writing, as well as special assignments.

Presented organizational presentations using PowerPoint, SharePoint and WebEx

Operational Lead and Instructor

Responsible for recruiting, training, staff supervision and staff evaluations.

Provided employee documentation and evaluation measures (New hire screenings).

Implemented various organizational solutions for shareholders (SWOT/Six Sigma).

Completed multiple projects related to asset registrations and resignation of 30,000 plus accounts.

Bank Regulatory and Compliance audit control for security and tangible asset processes through the Department of Regulatory Agency (DORA)


Master of Human Resource Management /Risk Management - Colorado State University Global Campus – 3.0 GPA (2019)

Bachelor of Science, Business Management /Public Administration – University of Phoenix (Colorado)-2014 – 3.4 GPA

Community and Organizations

Barbara Mallory Caraway – US Congress Committee – District 30 –Dallas, Texas

Northeast Denver Youth- Outreach program- after school activities and tutor of various subjects (Colorado)

Voices on Canvas, Non-profit Organization-Volunteer (Colorado)

A Good Place to Start Organization (non- profit) (Colorado)

MANS and Associates, LLC (Colorado)

Small Business Association (Colorado and Texas)

References upon Request

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