Vanessa S. Conway

***** **** ****** ****, *** ***7

Pembroke Pines, FL 33025

Tel 347-***-****

ac3yj1@r.postjobfree.com

EXPERIENCE

Manager/Project Manager First Wine & Spirits (New York, NY) 2015-2017

Results & Responsibilities:

Oversaw the execution of all administrative duties

Prepared monthly budget and salary

Prepared quarterly spreadsheets for accountant for tax purposes

Created a streamlined method for inventory monitoring and restocking for over 500 items

Researched neighborhood demographics to identify the needs of our customers as well as find holes to fill that would attract the customers we were not previously appealing to

Organized several events in-house which led to a 20% increase in customers in a matter of weeks

Rebranded the store’s image and setup a loyalty program

Owner/Manager Vernon Wine & Liquor (New York, NY) 2010 - 2015

Results & Responsibilities:

●Completed store operational requirements; scheduling, delegating duties, and following up on work results

●Conducted interview process and one on one training with employees

●Prepared monthly budgets, salary, and petty cash expenses

●Established a staple reputation via charity and neighborhood outreach

●Established personal connections with current and potential customers

●Maintained all inventory and reorders by reviewing merchandise movement and customer activity; cut operational costs by creating an automated ordering system

●Liaison for handpicked wine and spirits companies assisting in their launch/expansion efforts

●Successfully completed rebrand and relaunch of business resulting in an increase of sales

●Launched ambassador program resulting in stellar retention to include a star employee becoming a sommelier in less than a year

●Numerously recognized and featured by community events such as “The Taste of LIC” for community involvement

Operations Director

China Finance, Inc (New York, NY) 2008 - 2009

Results & Responsibilities:

●Collaborated with HR team to create and implement streamlined operations to increase productivity in the office

●Conducted orientation for new employees, trained existing employees on updated company policy and forms, oversaw and executed terminations

●Lead consultant on multiple renovations within the office, researched and followed through with city regulations, and negotiated price resulting in 30% savings

●Contributed extensively in rewriting company’s Employment Orientation Booklet

●Managed the monthly budget, effectively anticipating upcoming projects and expenses

●Oversaw and managed all security clearances

●Conducted a wide range of business with various companies, establishing strong, functional relationships with our vendors

●Tasteful yet effective debt collections

●Monitoring overall appearance of office and style; selections ranging from furniture, art work, and floral arrangements

Executive Assistant

China Finance, Inc (New York, NY) 2006 - 2007

Results & Responsibilities:

● Assisted multiple VP’s, the Managing Director, and the CEO with meetings, Travel arrangements, and various errands

●Coordinated events for visiting executives; including dining reservations, catering, and entertainment

●Reviewed and verified expense sheets and reimbursement forms

●Acting liaison between the NY and LA offices

●Personally attended to CEO

EDUCATION and TRAINING

●Degree Program, B.S. Psychology Baruch College, NY (2010)

●The Sommelier Society of America Certification Diploma (July 2016)

●PMP certification expected Feb 2018

●Proficient level of Microsoft Office, Bookkeeping, and POS systems

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