JESSICA SLIWAK
Summary
Dedicated purchasing and demand planning professional specializing in logistics coordination, vendor relations, and inventory management. Organized and proactive with remarkable project management, communication and planning abilities. Seeking purchasing or demand planner position with advancement potential in need of leader skilled at reducing costs and increasing department efficiency. Skills
Experience with ERP & MRP Systems
Leadership
Vendor Management
Inventory Management
Communication Skills
Data Analysis
Complex Problem Solving
Time Management
Judgement and Decision Making
Experience
Demand Planner /Buyer
Clever Devices Ltd
Preparing raw materials and finished goods forecasts. Ordered and maintained inventory levels for raw materials and finished goods to meet customer schedules.
Knowledge of computer products, PCBA's, mechanical components, plastics, hardware, cable assemblies, and purchasing.
Collaborated with Product Development and Engineering to create BOM structures for internally manufactured stock components.
Tracked and analyzed new product launch against volume, revenue, and cumulative distribution point targets.
Sought out and established new suppliers per ISO quality standards. Negotiated pricing, payment terms, and delivery schedules to optimize cost savings. Analyzed MRP output and exceptions.
Worked with vendors to expedite and prevent shortages, revised and corrected safety stock levels, audited inventory transactions and posted corrections.
Chaired daily production meeting with the Managing Director and all department supervisors. Key Contributor with the Microsoft Dynamics AX 2012 Upgrade. Customer Service Supervisor
Regent Sports Corporation
Promoted to Supervisor after only six months of customer service operations. Trained and coached team of 5 representatives to deliver high standard of customer service. Guaranteed customer satisfaction by acting as key contact for issue resolution & customer advocacy. Investigated and resolved customer inquiries and complaints in an empathetic manner Facilitated inter- departmental communication to effectively provide customer support. Customer Service Representative/Purchasing
Paramount Packaging Corporation
22 Nehring Ave., Babylon, New York 11702 C: 631-***-**** *********@*******.*** 01/2001 to 01/2005
01/1998 to 01/2001
Bethpage, New York
Answered order placement calls and emails from customer accounts. Completed data entry for order processing.
Prepared documentations for contracts, transactions. Researched billing issues.
Developed and maintained strong working relationships with vendors. Recorded and confirmed delivery of material.
Contacted vendors to report discrepancies and to coordinate replacements for damaged products. Resolved vendor disputes and negotiated prices.
Customer Service Supervisor/ Jr. Buyer
Classic Packaging & Paper/United Supply
Promoted to Supervisor after only 1 year of customer service operations. Trained and coached team of 3 representatives to deliver high standard of customer service. Answered order placement calls and emails from customer accounts. Completed data entry for order processing.
Prepared documentations for contracts, transactions. Researched billing issues.
Developed and maintained strong working relationships with vendors. Recorded and confirmed delivery of material.
Contacted vendors to report discrepancies and to coordinate replacements for damaged products. Resolved vendor disputes and negotiated prices.
Constantly reviewed purchase orders and communicated effectively with vendors to ensure orders are on schedule.
Customer Service Supervisor
Sleepy's