Gale D. Rice
**** *. ******* **., *********, CA *3536 • 661-***-**** • *******@***.***
Highlights of Qualifications
I am a task-oriented Medical Biller and Credit/Collections Representative with experience in the processing of credit applications, collection of payments on delinquent accounts, and preparation of special and overseas order documentation. I am a hardworking self-starter who is adept at analyzing and resolving problems, developing and implementing time-efficient policies and procedures, and adapting for changing demands. I am a persuasive communicator with strong interpersonal skills; computer proficiency.
Professional Experience
Student Accounts/Accounts Receivables Rep:
I was responsible for receivables including posting charges and payment, handling account disputes. I processed and prepared month end reports and was responsible for monthly billing and collections.
Medical Billing Supervisor:
I was responsible for supervising daily functions of the Billing Department. I supervised billing department consisting of 3- 5 employees. Handling all accounts receivable and bank deposits. Interaction with other departments for all modifications for billing charges correctly. Responsible for training new department employees. Also responsible for CIS billing system updates and problems. Handles problem accounts and irate clients/customers
Medical Biller/Third Party Follow-up:
I was responsible for the manual translation of medical bills both UB and HCFAs from HBOC/Star system to SSI. I balanced and prepared reports from translations. I made needed corrections to claims for proper billing. I have a working knowledge of hospital/physician updates and install, balance downloads report by batch number, run paper-billing jobs, windows direct billing job, and Clearinghouse billing job. I made daily collections calls to individuals and third party insurance. I took incoming phone calls to handle balance disputes, problem accounts, and accounts being handled by attorneys. Systems that were used for collections are FACS and Dynacom.
Employment
2011-2016 AV Christian School/Sonshine Factory Lancaster, CA
Student Accounts/Accounts Receivables
2010-2010 Southwest Medical Assoc. Albuquerque, NM
Third Party Follow Up (Temp)
2005-2009 Mary Toft, M.D. Lancaster, CA
Finance Supervisor
2004-2005 In-patient Consultants Management North Hollywood, CA
Accounts Receivable Representative/Collections
2001–2003 Clinical Pathology Laboratory Palmdale, CA
Medical Billing Supervisor
1999-2001 Appalachian Regional Hospital (ARH) Lexington, KY
Medical Biller/Third Party Follow-up
Education
2014-2017 Antelope Valley College Lancaster, CA
Undergraduate Coursework, Sociology