Human Resources Customer Service
Resume:
San Jose, CA *****
*****.********@**.***
James Scarpace
Objective
To obtain a challenging position that capitalizes on my Human Resources background, analytical, problem solving, counseling, and customer service skills
Experience
12/17-1/18 Cupertino Electric/Robert Half International
San Jose, CA
Human Resources Coordinator
Upload employee benefit data to HRIS
Upload personnel files to HRIS
Audit I9 files
7/17-10/17 Milestone Technologies/Manpower
Fremont, CA
Human Resources Assistant
Upload personnel files to “Box”
Update worker’s compensation status reports
Upload leave of absence documents to “Box”
Complete EDD notices for short term disability
Enter 401k deferrals to ADP
Update employee address changes in Excel template
Manage tuition reimbursement program
Provide leave of absence premiums to accounts receiveable
Report COBRA subsidies to benefits team
08/16-12/16 O’Sullivan Vending/ Robert Half International
San Jose, CA
Contract Recruiter
Opened Recruitments, advertised positions with relevant job boards
Screened applicatons against job descriptions
Conducted phone screens with qualified candiates
Referred qualified candiates to hiring managers
03/16-06/16 Technology Credit Union/ Robert Half International
San Jose, CA
Human Resources Generalist – Talent Acquisitions
Opened recruitments, advertised positions with relevant job boards (CareerBuilder)
Screened applications against job descriptions
Conducted phone screens with qualified candidates
Referred qualified candidates to hiring managers
Prepared job offers.
12/15-01/16 CHAC/ Robert Half International Mountain View, CA
Human Resources Assistant
Audit employee files
Audit benefit enrollment data
Advise management on Human Resources policy
10/14-10/15 Zenith Talent Corporation San Jose, CA
Human Resources Administrator
Process new hire paperwork
Administer benefits program and apply to payroll data
Maintain employee files according to relevant federal and state employment laws
Monitor and assist recruiters with proper submission of employee background checks
Review payroll reports and submit to Corporate Payroll Department
Negotiate with vendors regarding Human Resources service contracts
08/12-08/14 The Art Institute Sunnyvale, CA
Assistant Director of Admissions
Responsible for recruiting qualified applicants for admission to the school
Multiple recipient of “Top Dog” award
Generating leads from various outlets- sourcing, cold calls, and prospecting
Schedule and conduct interviews with interested applicants using an interactive presentation- adjusting to each individual’s skill sets and aspirations.
Maintain communication and build rapport with enrolled students to ensure their progress during their prospective programs
Daily problem solving with applicants to reduce and overcome concerns- financial plan, transportation, scheduling, etc.
11/11-12/11 Apple One/Rural Metro San Jose, CA
Sourcer (Contract Assignment)
Source and screen resumes
Schedule interviews
Advertise job postings on employment sites
02/04-07/11 Institute for Business and Technology Santa Clara, CA
Human Resources Assistant
Opened recruitments, advertised positions with relevant job boards (Craigslist, CareerBuilder, Monster, Education.com)
Screened applications against job descriptions.
Referred qualified candidates to hiring managers.
Participated on recruitment panels.
Prepared job offers.
Conducted new hire orientations
Process new hire paperwork using HRIS data
Administer organization’s Open Enrollment Benefits program
Maintain employee files according to relevant federal and state employment laws
Collect employee time sheets on a bi-weekly basis
Complete payroll reports and submit to Corporate Payroll Department
Assist in resolution of employee grievances
Participate in organization’s progressive disciplinary process and advised management as to proper direction in resolving each issue
Responsible for facility maintenance and supervise janitorial staff
Negotiate with multiple vendors regarding printing and vending machine contracts
Perform special projects or duties as assigned by Campus Director
Placement Specialist /Admissions
Work with graduating and graduate students to find employment within their chosen fields.
Conduct student workshops to facilitate success job searches.
Market graduate students to employers.
Create placement statistical reports using Excel.
Enrolled students into Technology Certificate programs.
Education
1994-1999 National University San Jose, CA
B.A., Interdisciplinary Studies
M.A., Human Resources Management
Attended corporate sponsored Human Resources training related to performance appraisals, employee motivation, communication skills for managers, delivering exceptional customer service.
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