Phlebotomist/Medical Assistant

OBJECTIVE

Obtain a position as a Phlebotomist that challenges me in different ways daily. Use my knowledge from Arizona College of Allied Health, and my training from CHS to provide attentive care to patients. Work with other talented Health Care workers, and Physicians.

EXPERIENCE

Correctional Health Technician, 4th Avenue Jail

Phoenix, Arizona October 2017- Current

●Create daily sick call lists using Excel

●Obtain and document vitals and blood pressures on daily rounds

●Complete Accu-checks and assist RN

●Accurately perform all tasks in TechCare with ease

●Administer and read TSTs

●Perform administrative tasks such as, Answer phones, Fax requests: ROIs(Request of Information), Speed letters, Etc.

●Ensure sharps count is completed at beginning and end of shift

●Restock supplies and fulfill housekeeping needs in Clinic

●Assist Physicians and Nurses in Clinic

●Document patient refusals

●Conduct daily Quality Checks including, Mandown bags, Oxygen, UA Dip, Etc.

Medical Assistant Extern, Centra Internal Medicine

Sun City, Arizona March 2017- May 2017

●Room patients

●Measure and record vitals using EMR

●Schedule appointments

●Set up and conduct small procedures such as EKGs, Urinalysis, Injections, INR, Etc.

●Perform receptionist duties

●Take patient’s co-payments

●Contact insurance companies to obtain various information

●Assist lead M.A. with Prior Authorizations, E-Scripts, and Referrals

Sales Associate, T-Mobile

Peoria, Arizona March 2016- July 2016

●Get to know customers daily needs/habits in order to locate the appropriate cell phone for each person

●Provide customers with the ideal accessories for their device

●Greet everyone and deduce if they had the appropriate plan for their lifestyle

●Perform opening and closing duties independently

●Answer phone calls

●Talk with third party customer service representatives to solve various problems

Team Member, Panera Bread

Phoenix, Arizona December 2014- November 2015

●Delivered exceptional, friendly, and fast service with a smile

●Assisted customers in the drive-thru

●Responsible for cash management

●Interacted with regular customers and facilitate their needs by fulfilling any request to make their day better

●Able to predict food items needed for large sales in the restaurant

●Accurately recorded orders and partnered with team members to serve guests and exceeded their expectations

●Supported catering department with large orders and important clients

●Relieved peers in any department for lunch breaks, and shift changes

Shift Leader, Culver’s Butterburgers and Frozen Custard

Phoenix, Arizona August 2011-December 2014

●Accustomed to working in a fast-paced environment with the ability to think quickly

●Successfully resolved conflicts or concerns presented by customers and team members

●Ensured building maintains a professional and clean environment

●Forecasted food items needed to be prepared in advance based upon average sales volume

●Effective multi-tasker while working in drive-thru

●Accurately trained new hires

●Proven ability to be trusted with company funds

EDUCATION

Medical Assistant/Phlebotomist Diploma-2017-Arizona College of Allied Health

High School Diploma – 2009 – Pinnacle High School

SKILLS

●Microsoft Office - Word, Excel

●Harris CareTracker, TechCare (EMR)

●Customer Service

●Cash Handling

●Adaptable

●Efficient and Reliable Team Player

●Quick Problem Solver

●Friendly Disposition

●Detail Oriented

●Respectable Behavior

●Medical Terminology Knowledge

●Phlebotomy

●Perform EKG/ECG tests

●Urinalysis

●Taking Vital Signs

●Readying patient rooms

●CPR/First Aid Certified

●Patient-Focused Care

●Compassionate Caregiver

●Venipuncture

●Administer Immunizations

●Applying Sterile Dressings

Specimen Collection

References Available Upon Request

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