PAMELA ROBERTS

ac3ydr@r.postjobfree.com 813-***-****

*** ****** *** *** *, Oldsmar, Florida 34677

Experience

Medical Records Coordinator Dec 2014 - Jan 2018

Alere Toxicology/ Abbott Laboratories, Clearwater

When I was under Compliance,

Responsible for internal and external audits.

Working with the legal team for all legal requests/subpoenas for medical records. Instrumental in developing the medical records department and setting the guidelines we were to follow. Setting up the request templates. Developing and setting up the organization and filing system for all requests and records. Requesting and maintaining medical records.

Answering appeals with necessary documents for payment. Calling and communicating with sales staff and doctors offices regarding documentation needed. Reviewing records and identifying problem areas and coming up with resolutions. Leading a team for all special projects.

Central CSSR Aug 2012 - Nov 2014

Lincare Holdings, Largo

Responsible for renewing all RX for four locations, insurance authorizations, resolving held sales, obtaining medical documents, reviewing all records for accuracy. Taking incoming calls for orders, deliveries, billing issues, complaint resolution. Responsible for audits. Training.

Keeping accurate notes on all accounts.

Skills & Specialization

Notes, AS400, Billing, Insurance, Filing, Excel, Sales, Medical Terminology, Office Equipment, Legal, Documentation, Typing, Word, Basic