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Project Manager Management

Location:
Houston, Texas, United States
Posted:
January 08, 2018

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Resume:

Cynthia Alderete

**** ****** **

Houston, TX ****1

ac3yan@r.postjobfree.com

281-***-****

SUMMARY

Multi-faceted telecommunications consultant with strong project management skills, legal and regulatory support, and network operations support for wireline and wireless telecommunications. Over 25 years of telecommunications experience with specialized expertise in E911 systems and implementing MPLS networks. Experienced at leading cross functional teams through implementation of hardware, software, circuits, databases and contracts to accurately process E9-1-1 calls. Experienced in management and deployment of Next Gen 911 systems, Legacy 911 systems, and the technology of migration. Familiar with Local Exchange Carrier retail and wholesale offerings. Familiar with local and federal telecommunications regulations.

EMPLOYMENT HISTORY

General Dynamics Information Technology (GDIT) October 2014-December 2017

Manage the deployment of a dual core MPLS ESInet and coordinate hardware installation in diverse data centers to support NG911 for the Commonwealth of Massachusetts

Manage the deployment of over 500 MPLS circuits for 911 PSAPs in Massachusetts

Supported field engineers, Network Operations Centers, and Network Engineering activities for NG911 for Massachusetts

Project managed the development of transitional databases for NG911 and Legacy 911 systems interoperability

Deployed and tested SS7 circuits for E911 Legacy interoperability with NG911

Tested NENA i3 text to 911 interconnection to ESInet

Managed chronic trouble tickets to successful resolution

Directed carrier activities for MPLS deployment and fiber Ethernet installations

Omega Teleserve (previously Gamez & Walker) 2010-2014

An authorized AT&T Solutions Provider

Project managed the installation and migration to MPLS and Software Defined (SD) WANs networks for medium sized enterprise applications

Managed MPLS/VoIP/Satellite installations for several clients with over 80 locations

Reviewed carrier bills for accuracy on behalf of clients

Provided service management and escalated chronic and difficult repair tickets

Winbourne Consulting 2012-2014

Provided expert technical and regulatory analysis for national and international client public safety initiatives

Provided management and oversight of vendor selection for public safety technical applications such as Computer Aided Dispatch and Records Management

Collabera 2011

Contractor to AT&T Internet Services for the project management of the contracts, ordering, testing, and deployment of E911 trunks for ATTIS VoIP platforms

Intrado 2007-2010

Contractor for the formulation of strategies for regularity initiatives for NG911 systems

Advised on technical aspects of regulatory policy for E911

Negotiated interconnection agreements with incumbent telephone companies

Provided testimony in interconnection arbitrations

Rio-Tel Solutions 2006-2008

Project manager for installation of T1 services to new build sites in north Texas, Oklahoma, and Arkansas for a Tier 1 and a Tier 3 wireless carrier

Project managed Phase 1 and Phase 2 E911 for a start-up wireless carrier

Served as subject matter expert for E911 compliance and testing

Managed activities of site constructions with telco outside plant engineers and construction managers

Greater Harris County Emergency Network 2004-2006

Subject matter expert for CLEC and VoIP interconnection to E911

Monitored and supported regulatory activities for E911

Assisted in development of an RFI for NG 911 call routing services for IP based networks

Intrado/SCC Communications 1998-2004

Managed the CLEC certification for the deployment of E911 services

Provided expert witness testimony in 911 regulatory dockets

Provided technical support for contracts for E911 service offerings

Met with state and federal regulatory policies to discuss E911 services for emerging IP technology

Southwestern Bell/SBC/AT&T 1990-1998

Area Manager E911 responsible for the management of over 25 E911 systems serving 5 million residents in southeast Texas, including Houston

Deployed first LNP for E911

Deployed first 5ESS switch for E911 tandem functionality

Freelance consulting projects

Telcordia- Analyzed and critiqued E911 operations of major VoIP cable telephony provider

City of Cambridge- Crafted proposed new E911 legislation for NG 911 systems

Cisco- Developed regulatory playbook for VoIP offerings

EDUCATION

University of Texas, Austin, TX, B.A. Business Administration, Marketing

Professional Certifications Emergency Number Professional (ENP) October, 1998, 2002



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