Customer Service Representative
Resume:
Eric Sieck
Ridgefield Park, NJ *****, Essex County
*******@*****.***
EDUCATION:
Montclair State University, Montclair NJ 07043
Bachelors in Classics and Philosophy
Graduated May 2010, GPA: 3.36
Masters in Teaching, Elementary Education
30 credits completed, 6 remaining, GPA: 3.54
PROFESSIONAL EXPERIENCE:
Banner Tire, Lodi, NJ 2017 – Present
Warehouse Associate
Prepare inventory for pickup
Deliver product to stores and warehouses
Inspritec, Newark, NJ 2016 – 2017
Customer Service Representative
Help medical professionals navigate NJ state licensure process and requirements.
Research application status, troubleshoot difficulties, and advise on outstanding documentation and next steps.
Contact NJ Board of Pharmacy and NJ Drug Control Unit to resolve questions.
Provide customer technical support with online resources.
Hudson Community Enterprises, Newark, NJ 2013 – 2016
Administrative Professional
Updated databases, administered accident reports, and organized other administrative tasks for the NJ Department of Transportation and Division of Consumer Affairs.
Township of Montclair Board of Education, Montclair, NJ 2011 - 2013
Substitute Teacher
Served as substitute teacher for grades K – 12, including long-term engagements.
Specialized in math and English.
Mathnasium Tutoring Center, Montclair, NJ 2010
Math Tutor
Taught math to elementary and middle school students, frequently requested by parents for hard-to-teach students.
PROFESSIONAL ACHIEVEMENTS:
Secretary/Treasurer 2011 - 2013
Alpha Phi Omega, Nu Psi Alumni Association
Sergeant at Arms 2009 - 2010
Alpha Phi Omega, National Service Organization
Nu Psi Chapter
SKILLS:
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Can type 100 WPM
Work with Macs and PCs
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