Customer Service S

TAMARA TAVERA

**** ***** ***** ********* ** ***36 407-***-**** ***********@*****.***

SUMMARY

A customer service focused professional who possesses a strong sense of urgency with regard to client satisfaction with superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. I fully understand the importance of appearance and behavior in creating a positive impression in any face to face role, this is why I work hard at appearing professional, well dressed and well spoken. I can identify with customer requirements and providing knowledgeable advice to fellow staff members. I am looking to join an ambitious company that is looking to recruit talented people who get results.

Education

Florida State University

05/1999-04/2001

Major : Electronics Engineering technology

Minored in Women’s Studies

University of Florida. 05/2006-06/2008

Bailbonds license

Samaritan Healthcare 04/2016-05/2016

CNA License

Skills & Abilities

Fluent in English, Spanish and Creole

CPR certified

Communication

Presented monthly financial reports to board members

Experience

BAIL BONDSMAN FUGITIVE RECOVERY AGENT 02/2017-PRESENT

Royalty BAIL BONDS

Post bail for clients, give court dates, apprehend those that fail to appear in court.

handle money input files into computer

Train and supervise new agents6

Establish strong community ties. express good judgement and problem solving skills

SYNCHRONY FINANCIAL. 06/2016-02/2017

Bilingual debt collector

Take incoming and make out going calls in regards to clients multi credit card debt

Negotiate bill payments that are due in a timely fashion.

Entering detailed client information with discretion

Provide top notch customer service to each and every client I come in contact with

CENTRAL FLORIDA BONDING 05/2005-04/2015

Post bail for clients, give court dates, apprehend those that fail to appear in court.

handle money input files into computer

Train and supervise new agents

Establish strong community ties. express good judgement and problem solving skills

Contact this candidate