Human Resources Administrative Assistant

Curriculum Vitae Madeleine Andrea Soler Nava

© European Union, 2002-2015 europass.cedefop.europa.eu Page 1 / 3 PERSONAL INFORMATION Madeleine Andrea Soler Nava

Piso 2 - Apt 1, Calle Ifach 18, Altea, 03590, Spain

(965) 845-816 +34 (608) 729-727

***************@*******.***

Sex: Female Date of birth: 30/08/1993 Nationality: Spain/Venezuela WORK EXPERIENCE

(April 2016 – July 2016) MiniBreakAway Call Representative Alfaz del pi, Spain 03580

Selling holiday packages in the UK (England & Scotland)

Managing large amounts of inbound and outbound calls in a timely manner

Identifying customers’ needs, clarify information, providing solutions EDUCATION AND TRAINING

(September 2016 to present) Erasmus+ Master of Work, Organizational and Personnel Psychology Universitat de Valencia.

Av. de Blasco Ibáñez, 13

València, Spain 46010

I am currently studying the European Master in Work, Organizational and Personnel Psychology based at the APPLYING FOR

Internship in HR for Erasmus+ Master of Work, Organizational and Personnel Psychology (WOP-P)

Internship length: 20 ECTS (500 hours)

(August 2015 – December 2015) Administrative Assistant Dr. Pedro Navia. Department of International Languages and Global Studies, Nethery Hall 210, Andrews University, Berrien Springs, MI 49104-0180

Managing and distributing information within an office

Organizing documents and files

Planning and scheduling events and meetings

Sending and receiving correspondence, administering the INLS Translation Services. Assistant Instructor of University-level Spanish Laboratory Dr. Pedro Navia. Department of International Languages and Global Studies, 4141 Administration Dr, Andrews University, Berrien Springs, MI 49104-0180

Followed Lab Manual to provide students of three labs the basis of language and culture and to help them develop reading, writing, listening and speaking skills in Spanish. Translator of Official Documents

Dr. Pedro Navia. Department of International Languages and Global Studies, 4141 Administration Dr, Andrews University, Berrien Springs, MI 49104-0180

Translation from English to Spanish of Official Published Documents for the International Languages and Global Studies Translation Services. Spanish Tutor

Dr. Pedro Navia. Department of International Languages and Global Studies, Nethery Hall 210, Andrews University, Berrien Springs, MI 49104-0180

Helped English-speaking students with difficulties in University-level Intermediate Spanish I with the aid of the textbook and the students’ graded tests. Volunteer work at the Crayon Box (Andrews University’s Children Day-Care) Volunteer work at the Andrews University Blood Drive Curriculum Vitae Replace with First name(s) Surname(s)

© European Union, 2002-2015 europass.cedefop.europa.eu Page 2 / 3 University of Valencia, Spain. It is a 2-year program with a compulsory mobility period of 6 months at the University of Bologna, Italy. I completed my second semester at the University of Bologna (Italy), which offers me a double master diploma.

The WOP-P master aims to provide excellent experts in WOP-P for the enduring and new challenges and demands of workers, enterprises, public and third sector, social agents, and the society. To this end, the WOP-P Master: a) trains competencies related to both performance and well-being of individual employees, work-units, and organizations; b) offers a rigorous preparation of WOP Psychologists following the Scientist-Practitioner Model c) develops an integrated program in order to stimulate the joint diploma in WOP-P and the recognition of the diploma across European countries, as well as the dialogue between Europe and other parts of the world; and d) promote students' career development and their opportunities in professional and research settings.

(March 2017-July 2017) Erasmus+ Master of Work, Organizational and Personnel Psychology (WOP-P) University of Bologna

Via Zamboni, 33

Bologna, Italy 40126

Erasmus+ Master in Work, Organizational and Personnel Psychology supported by the European Commission through the Erasmus Mundus program. Double Diploma provided (Universitat de Valencia and Universitá di Bologna) after compulsory mobility period in the University of Bologna. PERSONAL SKILLS

(January 2012-December 2015) Bachelor of Science in Psychology (Concentration: Pre-Professional) and Minor in Spanish

Andrews University Behavioral Science Department

8488 E Campus Circle Dr

Berrien Springs, MI 49104-0030

United States

Mother tongue(s) Spanish

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production English C2 C2 C2 C2 C2

Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2 Proficient user Common European Framework of Reference for Languages Communication skills Teamwork: I have worked in various types of multicultural teams in training design and implementation, organizational change designs, workshops, etc. Experience with virtual teamwork.

Good communication skills gained through my experience in the WOP-P master program. Digital competence SELF-ASSESSMENT

Information

processing

Communication

Content

creation

Safety

Problem

solving

Independent Proficient Independent Independent Independent Levels: Basic user - Independent user - Proficient user Digital competences - Self-assessment grid

Good command of Microsoft Office (Word, Excel, Power-Point)

Proficient in SPSS

Curriculum Vitae Madeleine Andrea Soler Nava

© European Union, 2002-2015 europass.cedefop.europa.eu Page 3 / 3

(March 2017 – Present) Research project: “The mediating effect of resilience between colleague social support and job satisfaction.”

Honours and awards

Member of the Alpha Mu Gamma national collegiate foreign language honor society- Granted by the Department of Modern Languages and Literatures Alpha Mu Gamma is the first and largest national collegiate foreign language honor society of the United States to recognize exceptional achievements in all foreign languages (including American Sign Language). Erasmus Mundus Mobility Grant - Granted by the European Commission Grant exclusively awarded to students that have been selected to attend one of the Erasmus Mundus Joint Programs at Masters or Doctorate level.

Erasmus Mundus is a co-operation and mobility Program in the field of higher education. It aims at enhancing the quality of European higher education and promoting dialogue and understanding between people and cultures through cooperation with third countries. In addition the program contributes to the development of human resources and the international cooperation capacity of higher education institutions in third countries by increasing mobility between the European Union and these countries.

The program's specific objectives are:

- To promote structured cooperation between higher education institutions and enhance the quality in European higher education with a distinct European added value, attractive both within the European Union and beyond its borders.

- To contribute to the mutual enrichment of societies by developing the qualifications of women/men so that they possess particular skills, are open minded- and internationally experienced. This is achieved through promoting mobility for the most talented students and academics from third countries towards the European Union and vice versa.

- To contribute towards the development of human resources and the international cooperation capacity of higher education institutions in third countries through increased mobility streams between the European Union and those countries.

- To improve accessibility and enhance the profile and visibility of European higher education in the world as well as its attractiveness for third country nationals and citizens of the European Union. ADDITIONAL INFORMATION

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