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Human Resource Customer Service

January 09, 2018

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P.O BOX **-***** RONGO- KENYA,072*******/079*******


Iā€™m a highly industrious team player, open minded person with focus on goal achievement and ability to work under minimum supervision. Seeking to work in a competitive and challenging environment while maximizing my potential skills to add value to the organization.


Attention to detail and high level of accuracy, bookkeeping skills, decision making skills effective verbal, listening and communication skills, computer skills, stress management skills, time management skills,ambitious,adaptable,broadminded,attentive,alert


May 2017-Jan 2018 Ministry of Health and Elizabeth Glaser Pediatric Aids Foundation

Position Human Resource Intern

Tracking both MOH and EGPAF employees

Human Resource Planning

Collection of time sheets

Awarding and renewal of contracts

Employee audit

Integrated Human Systems Update

Promotion and Motivation

Training and Development of employees

Recruitment and Selection of Egpaf employees

October 2014 ā€“ April 2017 Neema Kwa Watoto Foundation

Position Administrative and Human Resource Officer

Process backup report after data entry

Maintaining books of Accounts

Receiving and verifying invoices

Recording monthly financial report

Verify pay amounts to the casual employees

Establish and maintain confidential kids ā€˜ files

Monitor and order office supplies

Maintain a filing system for all financial documents

Ensure the confidentiality and security of all financial and employee files

Developed administrative staff by providing information, educational opportunities and experiential of growth opportunities.

Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.

Acted as the first point of contact for those enquiring about vacancies.

Kept track of kids anniversaries and award on due dates

Maintenance of the Human Resource records.

June 2012 - Aug 2013 Country Vacations

Position Customer Consultant

Marketing of tour holidays

Customer Service Assistant

Receipting cash, debt follow up and collection

Competitive Market analysis

Nov 2011- April 2012 Bridge International Academies

Position Marketing and Recruiting Assistant

Recruitment of school managers and teachers

Marketing of the Institution

Training of trainers and facilitating school managers training

Data Analysis & Ensuring customer requirements are met

July 2010 to Sept 2010 Sameer Africa

Position Stores /Inventory Assistant

Finished Goods receiving & verification

Responsible for data entered into receiving documents, tally sheets with good receipt note

Stores officer (Reporting to the procurement manager)


June 2017 Maseno University

Bachelor of Business Administration, Human Resource Option.

June 2010 Kenya Institute of Management

Diploma in Business Management

Nov 2005 St. Benedicts secondary School

Kenya Certificate of Secondary Education

Nov 2001 Nyarach Primary School

Kenya Certificate of Primary Education


Kennedy Wando

Lecturer, Maseno University

P.O Box Private Bag, Maseno

Tel, +254*********

Quinter Magero

Human Resource Manager, Bridge International Academies

P.O Box 3695-00100, Nairobi

Tel, +254*********

Lawrence Ngoje

The Director, Neema Kwa Watoto Foundation

P.O Box 93-40404, Rongo


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