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Supply Chain Customer Service

Bayonne, New Jersey, United States
January 09, 2018

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** **** **** ****** • Bayonne, New Jersey 07002

Cell: 203-***-**** •


Supply Chain Management / Logistics / Warehousing Operations

Goal-driven, Operations & Logistics Director offering 16+ years of experience

History of driving quality improvements and excelling at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of equipment, materials, and resources while controlling costs and expediting products to market

In-depth knowledge of all areas associated with Supply Chain Management, Logistics, Inventory Management, MRP for Production, Procurement, Customer Service, Transportation and Warehouse Management

Recognized for superb leadership skills in building teams of up to 780 productive employees ranging from entry-level to management representing diverse cultural backgrounds

Multi-lingual in English, German, Russian, and Ukrainian

Proficient in Microsoft Office (Excel, Word, PowerPoint), Qlick View, and SAP


Supply Chain Network Planning & Management

Multi-Million Dollar Budget Management

Import/Export Operations & Customs Compliance

Warehousing & Customer Service


Material and Resources Planning & Management

Procurement Price & Contract Negotiations

Incoterms Conditions

ISO 9001 Certification

Policy & Procedure Creation

Personnel Hiring & Training

Planning & Forecasting

Retail Industry Practices

Business Process Optimization & Re-Engineering


Ocean Transport Leasing Inc., Kearny, NJ

Logistics Manager Jan. 2017 – Sept. 2017

Responsible for all aspects of logistics, supply chain, and customer delivery operations to ensure stock management and delivery was efficient/well-coordinated (FCL 40’/40 ‘ High Cube/20’, FTL/LTL operations)

Managed an average of $3.5 million in warehouse inventory/cargo; set inventory and shipping cost controls

Managed logistics, shipping, receiving, delivery, and distribution, including process improvement and troubleshooting; changed business operations at warehouse to improve efficiency and accuracy

Controlled transportation and distribution costs; ensured all contractual obligations were met

Planned the quickest and least costly transport routes using GPS cargo tracking

Negotiated transportation rates, improving/adding services for customers and boosting revenue

Maintained up-to-date knowledge of DOT regulations; and maintained documentation such as vehicle logbooks, fuel consumption records, and servicing protocols

Supervised 3 warehouse staff, 8 truck drivers

Avangard LLC, Kiev, Ukraine

Logistics & Operations Director Aug. 2012 – Sept. 2016

Responsible for operations management including MRP, FTL/LTL logistics, warehousing and distribution processes to ensure smooth manufacturing, merchandising, and customer satisfaction

Increased profit margin by 13 % and revenues by 25% through logistics and business process optimization

Organized millions of dollars of poultry product merchandising to different distribution centers for selling via name-brand retail channels, delivery of mixed fodder to poultry farms, and transportation of packaging materials for manufactured products

Oversaw operations in 11 states, including personnel hiring and training of 780 total logistics, warehouse, mechanic, and driving staff

Optimized transport costs; negotiated transportation rates with customers and 3PL

Managed KPI analysis and improvement of current business processes (follow up with production staff)

Managed GPS-truck controls and purchased spare parts for company trucks

Managed annual budget of $2 million, including debit and credit debt controlling

Negotiated with vendors about contract’s conditions, concluded the contacts worldwide

Maintained interpersonal relationships with customers before, during and after cargo’s delivery


39 East 40TH Street • Bayonne, New Jersey 07002

Cell: 203-***-**** •


Supply Chain Management / Logistics / Warehousing Operations


Vassermann, Kiev, Ukraine July 2000 – Aug. 2012

Director of Operations

Founding director of operations for new trucking/warehousing company created to service needs of agro holding company

Researched, analyzed, and purchased over $10 million of trucks, agricultural equipment (John Deer, Claas, Deutz-Fahr, Hatzenbichler, Grimme, Lemken, Geringhoff, Horsch etc.), and spare parts

Managed for supply chain, warehouse and operations management (FTL/LTL, MRP, inventory, etc.)

Coordinated shipments of products, ensuring that all shipments follow Client’s specifications

Analyzed carrier’s competitors and freight rates; optimized costs; controlled debt and credit debt

Maintained up-to-date knowledge of P&L, budgeting, and forecasting for an annual logistics budget of $500k

Managed logistics and transportation of agricultural equipment to various destinations

Participated in domestic and international exhibitions

Searched for vendors as per customers needs

Maintained relationships with vendors and customers during all business processes

Utog Teaching & Production Company, Ivano-Frankivsk, Ukraine Apr. 1995 – June 2000

Logistics & Purchasing Manager

Managed FTL/LTL import/export operations and customs clearance for sewing production company

Developed expertise in analyzing/forecasting transportation planning

Following up with warehouse to ensure orders are being shipped on time

Searched for transport via 3PL; negotiated freight rates; controlled all documentation

Obtained and oversaw contracts for cargo consignment in warehouses in West Europe

Negotiate new and ongoing contracts with suppliers and customers. Review contracts and make recommendations for improving profitability

Conducted business correspondence and negotiations with foreign representatives


Kiev University for Tourism, Economy, and Law, Kiev, Ukraine

Master’s Degree in Law

Transportation University, Kiev, Ukraine

Supply Chain & Warehousing Certificate

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