Pega Developer

Subhashini Chittepu

Pega Senior System Architect (CSA 7.1 && CSSA 7.1)

Email:*****.********@*****.***

Phone: 201-***-****

Linked In Profile

Professional Summary:

Over 10+ years of experience in application design, software development life cycle, Agile and Scrum methodologies.

Having 5+ years of experience in the Pega Designing, development and implementation

Of Web, Distributed & Client-Server applications using object Oriented Technologies.

Worked extensively on Pega PRPC Platform for designing and developing of BPM and BRE.

Applications using Pega Work flow technology.

Experience in Agile / Scrum Methodology.

Expertise on Integration Services like SOAP, REST using PRPC.

Involved in design and development of Data Model, Class structure, Access Groups, Complex Process Flows, Activities, Activity Step Methods and User Interface (UI).

Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Ruleset management and associated tools such as export & import tools.

Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.

Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, and Performance Analyzer (PAL).

Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenarios.

Familiar with Operating Systems like UNIX and Linux.

Possess good knowledge of testing Web Services using Soap UI. Preparing web services testing suite using Soap UI.

Technical experience

Primary Skill category

Business Process Management (Pega 7.1.7)

Secondary Skill category 1

Core Java,

Project Acquired skills

PEGA, Java, Web sphere, Web logic

Domain Skills

Financial Institutions - BANKING, Ratings etc.

Operating System

Linux, Unix

Databases & Tools

Oracle & Web Logic, Web Sphere.

Other Utilities

Ftp, Telnet, Toad, Altova XML Spy, PUTTY, TFS, Share Point, SOAP UI, Rally

Certifications:

Pega 7.1 Certified Senior System Architect - CSSA.

Pega 7.1 Certified System Architect - CSA.

Education Details:

Degree/Course

College/University

Year of Passing

Masters in Computer Science

Manipal University, India

2003

Bachelor Degree

Sri Krishna Devaraya University

2000

Professional experience :

Client: Anthem (Norfolk, Virginia) OCT 2017- Dec 2017.

Project Name: PLM – Provider Life Cycle Management.

Role: Pega Developer.

The Provider Management manages the relevant provider data within the organization. Below the key terminologies of Provider data.

Responsibilities and Contribution:

Understand the business requirements from product owner and stake holders during the project initiation.

Implementing the Export To Excel feature from Portal Screen.

Implementing the Case Creation via Service file.

Routing Case to work basket dynamically via decision table(s).

Client: American Express (Phoenix, AZ) Jun 2017- SEP 2017.

Project Name: Global Customer Acquisitions Platform – Instant Membership Retrieval.

Role: Portfolio Architect

The objective of this project to provide instant membership to customers through digital journey for existing customers. It means whenever user receives an email from AMEX and take action the request will go to GCAP – Instant Membership Retrieval service from GIMO and provide back to CBIS response.

Responsibilities and Contribution:

Understand the business requirements from product owner and stake holders during the project initiation.

Designing the JSON structure along with APGEE team.

Implementing the REST service with JSON format under integration layer.

Handling the Validation through Global Layer.

Retrieving the existing PCN via out of box rule and construct the response back to GIMO consumer.

Parse the CBIS JSON response and send back to GIMO.

Environment: Pega 7.1.7, Pega SMA, SOAP UI, Rally, WebSphere Application Server 7.0

Client: American Express (Phoenix, AZ) Jan 2017- Jun 2017.

Project Name: Global Customer Acquisitions Platform - Commercial Middle Market

Role: Portfolio Architect

The objective of the GCP - Commercial Middle Market initiating the POA [ Point of Arrival] solution for instant decision for new customers through digital channels.

The project classified into below phases.

App Initiation

Internal Checks

External Checks

Risk Evaluation

KYC and Compliance

Decision

Fulfillment

Responsibilities and Contribution:

Understanding the POD [ Point of Departure] business process and identifying the key business elements and complex hierarchy.

Participating the Architecture meetings with Enterprise Architecture teams and proposing the single GCAP platform.

Designing the JSON structure along with APGEE team.

Implementing the REST service with JSON format under integration layer.

Handling the Validation through Global Layer.

Initiating the Work Flow Process and creating the PCN for each application request coming from digital channel like DXP.

Handling the duplicate PCN process.

Handling the case level data mapping from service page.

Constructing the service response back to consumer which is DXP.

Environment: Pega 7.1.7, Pega SMA, SOAP UI, Rally, WebSphere Application Server 7.0

Client: American Express (Phoenix, AZ) Oct 2016- Jan 2017.

Project Name: Working Capital Terms

Role: Portfolio Architect

The objective of the WCT project is to build a workflow that facilitates the solves cash flow management concerns for small business by enabling them to extend invoices payments to their suppliers in 30, 60 or 90 day increments so that AMEX can pay these suppliers for customers, who in turn, pay Amex.

Responsibilities and Contribution:

Understanding the Business Features during Program Even Planning session and getting the user stories from product owner during SPRINT planning sessions.

Participating in daily standup review meetings.

Implementing / Updating the SOAP Service changes as per business requirements.

Validating the SOAP service data elements as per user story and send back the response to provider if any key data elements are missing.

Case Leve Data Mapping from Service Page.

Packing the RAP and deploy the higher environment via service now by raising the incident.

Environment: Pega 7.1.7, Pega SMA, SOAP UI, Rally, WebSphere Application Server 7.0

Client: S&P (Albany, NY) May 2016- Aug 2016.

Project Name: RPM

Role: Pega Developer

The objective of the RPM project is to build a workflow that facilitates the efficient capture of data, creation/storage of documents and surveillance associated with the ratings process. Automated rating process, for Asset Backed Securities across global market, including New Deal, Committee Process, Ratings Release, Analytical Triggers, Surveillance and Billing

Responsibilities and Contribution:

Identifying the Business Scenarios.

Understanding the functional requirements and interface definitions of the modules

Involved in requirements discussions with product owner for better Understanding.

Participating in daily standup review meetings

Responsible for preparing design and Creation of process Flows using Pega.

Responsible to integrating from PRPC to external system using SOAP.

Responsible for handling exception handling.

Responsible for providing technical and build support for development teams.

Responsible for co coordinating with onsite Team members and client Architectures

Environment: Pega 6.2/7.1 Analyzer Log, Pega SMA, SOAP UI, Rally

Client: Staid Logic (Bloomington, IL)

Project Name: KYC July 2014- Mar2016

Role: Pega Developer

The purpose of this project was building a common frame work for KYC for on boarding customers.

Mainly to capture the customer information and validate and invoke the third party services like Lexis Nexis and Neustar in order to get the results and execute business rule(s) from response and proceed process.

Responsibilities:

Responsible for understanding client requirements and delivery.

Responsible for building UI using OOB features.

Responsible for building business rules.

Responsible for integrating soap services.

Environment: Pega 7.1, Pega SMA, SOAP UI, Tomcat, Oracle.

Client: TD Bank (Mt. laurel, Cherry Hill) MAR 2012- JULY 2013

Role: Pega Developer

The purpose of this project was building Arrangements Eligibility Web Service (Business Rule Engine) to qualify the existing accounts of the customer for product. The system will generally validate arrangements between the customer and TD it means current arrangement is defined by the customer accounts. The web service will be able to validate arrangements by Account Product, Account Status and Account Relationship.

This application will access by across TD systems like On Core, Ovation, NAO and Call Centers.

Responsibilities:

Responsible for understanding client requirements and delivery.

Responsible for validating the ArrangmentEligbility XSD as per TD standards.

Responsible for integrating XSD schema using Out of Box.

Responsible for building SOAP service and plug in Package to Service Access Group and Service Activity.

Responsible for building Exceptional Handling throughout the Process and building the Support Component Rule in order to debug / trace the SOAP Service Rule by passing the Input Parameters.

Responsible for handling the extract card rule file generation as per TD core FIS system.

Responsible for defining all business rules are configurable like Defining Products, Status and Relation Ship Codes and all business decision rules.

Environment: IBM Web Sphere Application Server 7.0, PRPC 6.2 SP2, Oracle, and AIX.

Pramati Technologies PVT LTD (Hyderabad) 2007 Jan-2008 Dec

Client: Mitsui Inc.

Project: Supply Chain Management System

Supply chain management system offers procurement, master data management, fulfillment, and inventory

management and shipment services to customers and is built on a template based framework where

documents, User Interface and work flow is configurable.

Environment: JAVA, Spring, Hibernate, DWR AJAX, JavaScript, Oracle XE, JMS, JBOSS 4.2, Ant

Role:

Developed end point connectors & Integration Engine using Spring Integration Framework

Developed Role based Security Model for Authorization and Authentication using Spring Security.

Developed Scheduler Framework for Jobs using Quartz.

Developed Generic HTML Generation Engine for UI rendering

Java Software Developer(Hyderabad)

Amara Raja Batteries Limited Sep2003-2006Dec

Centralized management system is software developed to configure Firewall, VPN and P2P settings on the iGATE way devices. Environment: JAVA, Linux, Sun Solaris, JBOSS, Oracle 9i, Hibernate, Ant Role:

Developed VPN module to configure secure private networks over public domain.

Developed Roles and Organization module that provides User level security and access to the CMS.

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