Crystal Nelms
January 7, 2018
Ottawa Convention Centre
Ottawa, ON
To whom it may concern:
I am writing to inquire about the Administrative Assistant position with your company. I was made known of the position available from the Glassdoor website.
I have spent the last two years working as an Office Administrator/ Legal Assistant/ Law Clerk with a very reputable personal injury law firm. Some of my duties included answering the phone, greeting clients, preparing letters and documents for trial and scheduling of the partner’s calendar. Previously, I had spent eight years working as both a Receptionist and an Office Administrator in real estate. I had the opportunity to plan events, process all real estate transactions, and was in charge of managing, hiring and firing the part time staff. My time working in both and law and real estate allowed me to work independently on a daily basis which I believe is an asset to working in an office environment.
I believe that my education and my experience would be an asset to your company and I would appreciate the opportunity to discuss this with you. My phone number is 613-***-**** if you wish to contact me or I can be reached by e-mail at *******.*******@*****.***.
Sincerely,
Crystal Nelms
Crystal Nelms
CRYSTAL NELMS
10 Longboat Court
Kanata, ON K2K 2T3
*******.*******@*****.***
OBJECTIVE
To obtain a permanent full-time position as an administrative assistant for an organization where I can apply my background and skills toward the growth of the company.
SKILLS/ CREDENTIALS
Security Clearance:
Reliability Status; date of expiry: March 5, 2025
Customer Service:
Experienced in client relations in person, by telephone and by e-mail
Excellent communication and interpersonal skills
Effective time and priority management
Attention to detail, flexible and organized
Able to positively handle fast paced, demanding and stressful situations
Technical:
Expert knowledge of all Microsoft Office Suite applications
Advanced knowledge of PC Law
Event and travel planning
Records management
Vendor management
Bookkeeping
EDUCATION
2006 – 2008 – Algonquin College, Office Administration – Executive
2006 – 2008 – Algonquin College, Office Administration – Legal
2003 – 2005 - Algonquin College, General Arts and Science
WORK EXPERIENCE
Flaherty McCarthy LLP: Winter 2015 – Spring 2017
Office Administrator and Law Clerk
Communicating with clients by telephone, e-mail and in person
Preparing document briefs
Drafting correspondence
Organizing and indexing large legal files
PC Law file management and bookkeeping\
Legal research
Social media and other internet investigations
Managing process servers
Office management
Assisting trial counsel with trial logistics
Kirsten Krose, Royal LePage Gale Real Estate: Summer 2014 – Present
Independent Administrative Consultant to Kirsten Krose, Sales Representative
Assisting the agent with any and all office work that needs to be completed
Typing offers, inputting listings, monitoring e-mails and pages
Office cleanup and organization in her home office
Royal LePage Team Realty: Winter 2005 – Summer 2014
Full-time Receptionist/Listing Administrator
Answering phones, paging messages to real estate agents, booking appointments
Keeping track of all listings and records management
Keeping the office stocked up on supplies
Royal LePage Gale Real Estate: Winter 2005 – Summer 2014
Office Administrator/ Senior Administrator for Royal LePage Gale Real Estate
Inputting and processing all real estate transactions
Assisting agents and managers when needed
Organizing company events
Acting as a back-up receptionist and completing tasks such as answering the phones, photocopying, faxing
Inputting listing and preparing offers
Directing clients to the appropriate real estate agents
VOLUNTEER EXPERIENCE
MP David Pratt: Parliamentary Office- House of Commons: Summer 2001
Administrative Assistant
Reception duties including filing, photocopying and word processing as needed
Delivered documents to Members of Parliament (i.e. Paul Martin, Allan Rock, John Manley and Prime Minister Jean Chrétien)
Directed constituents to appropriate personnel
REFERENCES & DOCUMENTS
Available upon request