Michael K. Fraatz
*** *** ****** **** ********@*****.***
Bradenton, Florida, 34205 401-***-****
Experience
Principal Project Manager, Director of PMO
Principal Project Manager with significant experience leading complex programs across a distributed workforce. Areas of expertise include large scale IT projects, Central Systems, LAN, Communications networks, operations management within the Gaming Industry.
Director of PMO with large IT company responsible for managing the entire America Portfolio inclusive of Canada, U.S, Central America, and Latin America.
SKILLS & ABILITIES
Alignment (systems, strategy, execution)
Budgets (90+ million)
Business Development
Change Management
Client Collaboration (private & public)
Communications
Issues Management
Leadership
Loyalty Programs
Customer Facing
MS Office advance proficiency
Operations Management
Performance Excellence
Planning (Waterfall, and Agile)
Relationship Building
Reporting
Resource Management
Risk Management
Stakeholder Management
SDLC
Technical Expertise
Vendor Management
Conflict resolution
MS Project advance proficiency
PROFESSIONAL EXPERIENCE
Director, Project Management Office, Americas
GTECH /IGT
International Gaming Technologies 2011 – 2017
Led a team of Project Managers to support IT projects within the regions in customer system deliveries with alignment to the Business team.
Defined and initiated programs and projects, managed cost, schedule and performance while ensuring ultimate success and acceptance of the overall contractual commitments aligned with the corporate strategy. Continuously aligned program scope with strategic business objectives and optimized efforts to minimize risk and enhance effectiveness toward business results or strategic intent. Cultivated relationships and championed program purpose and progress among internal and external stakeholders.
Conducted overall portfolio reviews and reporting to IGT Senior Management on a weekly basis.
Led overall monthly portfolio reviews with the Accounts team for each jurisdiction, Senior Management, Systems deliveries PM's, as well as all ongoing Services support PM's to ensure alignment with Accounts team, Budget, and Quality management.
Synchronized and led the successful implementation of comprehensive twenty-three state lottery Powerball and MegaMillions program. Program launched within Budget and on time and as originally envisioned.
Coached, empowered and motivated personnel within a technical environment. Developed employees, cultivated new skills and promoted several individuals into new roles
Regional Project Manager and Technology Director – Asia Pacific 1998 - 2010
GTECH Corporation
Managed multiple system delivery projects across the Asia Pacific region over this 12 year assignment. Sites for delivery during this tenure included, Philippines,Thailand, Taiwan,Singapore, Beijing, South Australia, New South Wales, and New Zealand.
Overall scope of these projects included, Facilities upgrades, Central Systems design and installation, BA Requirements gathering, Software, Quality Assurance, Communications Network, POS Installations, Training, and Operations support.
Technology Director responsibilities consisted of ongoing software support and
systems maintenance.
Project Manager 1992 - 1998
GTECH Corporation
Managed multiple system delivery projects across multiple sites including Texas State Lottery as communications Manager, Minas Gerras Brazil
Overall scope of these projects included, Facilities upgrades, Central Systems design and installation, BA Requirements gathering, Software, Quality Assurance, Communications Network, POS Installations, Training, and Operations support.
Cable splicer / outside cable maintenance 1982 - 1991
General Telephone of California
Responsible for outside plant construction and maintenance in telecommunications network upgrades as a Cable Splicer in the greater Los Angeles area.
Unites States Marine Corps (USMC) 1976 - 1982
Communications
Honorable Discharge – Cpl E-4
EDUCATION/CERTIFICATION
Project Management Professional (PMP), Certified in good standing, Project Management Institute.
Davies Vocational Technical School HVAC