Customer Service Microsoft

PERSONAL INFORMATION

First Name

Surname

ID Number

Nationality

Residential Address

Contact Number

Date of Birth

Gender

Dependants

Marital Status

Home Language

Other Language

Licence

Criminal Record

Health Status

Hobbies

Religion

Email

:Mpumelelo Emeliah

:Nkosi

:960**********

:South Africa

:964 Mahlangu Street, Lynnville 1039

:071*******

:16 June 1996

:Female

:None

:Single

:IsiZulu

:English

:None

:None

:Very Good

:Drawing, Basketball, Dancing

:Christian

:************@*****.***

EDUCATION QUALIFICATIONS

Institution

Standard Passed

Year Passed

Subjects

:Bonginsimbi Compensative School

:Grade 11

:2014

:English

Afrikaans

Mathematical Literacy

Life Orientation

Business

Tourism

Consumer

TERTIARY EDUCATION

Institution

PC Training & Business College

Paper Description

% Obtained

Remarks

Introduction to PCs

76

Pass

Microsoft Word

86

Pass

Microsoft Excel

68

Pass

Microsoft Access

68

Pass

Microsoft PowerPoint

76

Pass

Outlook/Internet Services

92

Pass

SKILLS, KNOWLEDGE & ABILITIES

Skills

:Communication, Interpersonal, Evaluation, Decision Making, Problem Solving & Writing

Knowledge

:Through my experience, I am able to communicate with people to their different levels & render good customer service

Abilities

: As we were working as teams, I also developed team spirit & I am able to work independently & under pressure.

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