Brianca Thrasher
**** **** ***** ** *******, Ms *9213
Phone: 601-***-****
E-mail: ac3xvz@r.postjobfree.com
Objectives
Obtain a position as a team player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals
Education
GED (March 2006)
Mississippi Job Corps
Experience
Customer Service Representative (11/2014–07/2017)
Xerox (384 Galleria Parkway Madison, Ms 39110)
Answer inbound calls
Research required information using available resources
Manage and resolve customer complaints
Identify and escalate priority issues
Document all call information according to standard operating procedures
Production Technician (04/2013-11/2014)
Calsonic Kansei 300 Nissan Drive Canton, MS 39046
Inspect all products for all quality and perform visual inspection
Assist to clean up work area and train all employees in all line equipment
Monitor all production areas and ensure compliance to standard operating procedures
Manage all communication with team members and maintain efficiency of all plant operations
Operate all production equipment and maintain running conditions of all equipment
Cashier (08/2011-02/2013)
Tougaloo College 500 W County Line Rd Tougaloo, MS 39174
Take customer orders
Greet customers and check students id’s when entering the cafeteria
Resolve amount discrepancies
Count money in cash drawers at the beginning of shift to ensure that amounts are correct and there is adequate change
Clean up the checkout area and maintain a clean environment to prevent downtime
Skills
Dedicated
Hardworking
Reliable
Responsible
Positive attitude
Professional
Willing to learn
Motivated
Goal oriented
Honest