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Customer Service Representative

Location:
United States
Posted:
January 07, 2018

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Brianca Thrasher

**** **** ***** ** *******, Ms *9213

Phone: 601-***-****

E-mail: ac3xvz@r.postjobfree.com

Objectives

Obtain a position as a team player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals

Education

GED (March 2006)

Mississippi Job Corps

Experience

Customer Service Representative (11/2014–07/2017)

Xerox (384 Galleria Parkway Madison, Ms 39110)

Answer inbound calls

Research required information using available resources

Manage and resolve customer complaints

Identify and escalate priority issues

Document all call information according to standard operating procedures

Production Technician (04/2013-11/2014)

Calsonic Kansei 300 Nissan Drive Canton, MS 39046

Inspect all products for all quality and perform visual inspection

Assist to clean up work area and train all employees in all line equipment

Monitor all production areas and ensure compliance to standard operating procedures

Manage all communication with team members and maintain efficiency of all plant operations

Operate all production equipment and maintain running conditions of all equipment

Cashier (08/2011-02/2013)

Tougaloo College 500 W County Line Rd Tougaloo, MS 39174

Take customer orders

Greet customers and check students id’s when entering the cafeteria

Resolve amount discrepancies

Count money in cash drawers at the beginning of shift to ensure that amounts are correct and there is adequate change

Clean up the checkout area and maintain a clean environment to prevent downtime

Skills

Dedicated

Hardworking

Reliable

Responsible

Positive attitude

Professional

Willing to learn

Motivated

Goal oriented

Honest



Contact this candidate