Resume

Mobile: - 009**-********* Email: - ac3xs9@r.postjobfree.com;

ac3xs9@r.postjobfree.com;

Skype ID: sumit.madheshiya81

Present Address: Arrow Beverage Factory, 2nd Industrial City, P.O. Box 5981

Jeddah-21432, Kingdom of Saudi Arabia

Sumit Kumar Madheshiya IT Coordinator

Career Summary:

Having more than 10 years+ of experience as an IT Coordinator.

Good Experience in areas of Desktop Support management & maintenance & Networking, IT support, IT Procurement & managing IT Assets Inventory.

Have very good skills to resolve technical issues related with Network and computers.

Working environment with Microsoft Dynamics AX 2012 R2, R3 ERP System & providing the support for functional issue in the process.

Good Team player and mentor, Initiative, Proactive having positive attitude.

Creative thinking, analysis & advice in terms of IT Solutions to business related issues and needs.

Attended various training program given at the project Management level.

Good understanding of algorithms, Networking protocols, Servers administration and system support.

Strong trouble-shooting and problem-solving skills. Interacts with users on all levels to help resolve IT-related issues and provides answers in a timely manner.

Strong Hands-on experience in Networking, IT Operation, Managing computer software and hardware.

Strong understanding of network concepts and experience in Configure & maintain LAN & Wireless Network, Routers, Switches, Access Point, mail configuration, OS installation.

Knowledge of system and network engineering best practices, including testing, IT infrastructure management, configuration management, and project planning. Works with project teams to help of implement Internal Systems.

Vision:

Work hard and long-term relationship with an organization and obtain challenging position in the area of System Setup & Networking, IT Support, Servers / IT Infrastructure Management/ IT Security Management/ IT Operations with frontline companies

Career Objective: -

A responsible and challenging position that will allow me to explore my abilities, skills and sense of my dedication towards my duties with sole aim of seeing the progress of my company. Willing to give total support to the organization that I am in, with the experience and capability that I have, in order to achieve organization’s goals and create mutual benefits.

Strengths: Having a positive attitude to work, with an analytical bent of mind. Friendly nature strengthening the ability to managing people and surroundings. Good communication skill.

Professional Qualification: -

‘O’ Level Computer Diploma from DOEACC Society New Delhi under Ministry of Information Technology Govt. of India

Computer Hardware Technology & Networking Diploma Course from “A-SET Hardware Chip level Research Institute (Pvt.) Ltd.” From Karol Bagh New Delhi.

MCP (Microsoft Certified Professional) done in Windows Server 2003 Operating System. (in October 2008)

Specialized Area in Computer Hardware: -

Knowledge of Electronics Components., System Assembling and Maintenance,

Good Fault-finding concept of Monitor, Mother Board, Printer, Drives, Keyboard & its power supply etc.

Installation of All Softwares & Operating System (Windows 98, Win 2000, Win XP, Me, Window 7, Windows 8 & Windows 10 Professional, Windows Server 2003,2008 & Windows Server 2012 R2, VMware etc.)

Preparing Laptop & Desktop for new users with complete installation of windows & required applications & troubleshoot it if any issue occurred.

Providing support to Printers (Network & Share) installation & connectivity, Scanners, Wireless Devices installations & Toshiba Photocopier Machines installation its connectivity & troubleshoot it if any issue occurred.

Networking Knowledge: -

Microsoft Certification, MCP (Microsoft Certified Professional) in Window 2003 Server OS.

LAN Networking based on “Peer to Peer & Server Based”, Wireless Networking

Implementation of “N” Computing technologies to operated data from Centralize Server System

MCSE (Windows Server 2003) – Window 2003 Server Managing, Designing & Implementation, Active Directory, Server Infrastructure.

Key Skills in Job: -

Desktop Support /IT Support Solution for Software, Hardware & Networking

Experience with ERP Environment Working & its Implementation

Good Supporting & Knowledge of IT essentials like Internet tools, Windows 7 Professional OS, Microsoft Office 2010, 2013, 2016 & MS Office365, Microsoft Visio, TeamViewer 9 & 10, Adobe Acrobat Writer, AutoCAD & good power point presentation skills.

Monthly basis Creating MIS report of IT Dept. & reporting to IT Manager. Preparing my Monthly IT Log sheet & sent it to IT Manger in the end of month.

Installation of All Software & Operating System (Windows 7 Prof, XP Prof, 98, Me, Red Hat Linux9, Win 2000, Win 2003 Server OS etc.). Troubleshooting of Systems, Removing of Viruses & Updating of Antivirus Software. Builds and maintains vendor relationships and manages the purchase of hardware and software products.

Keeping & managing stock level of IT Inventory & as per need, prepare the purchasing plan to purchase necessary software & computer hardware & other IT supplies like ink cartridge, toners, IT cables etc.

Gulf Experience: - Currently Working from 13Th December 2013 in JEDDAH, SAUDI ARABIA

1)Company Name : ARROW JUICE FACTORY FOR BOTTLING & PRODUCTION CO. LTD.

JEDDAH, SAUDI ARABIA

Period From : 13/12/2013 to Continue Working…..

Job Title : IT COORDINATOR

Company Profile: Arrow Juice Factory is one of the leading Beverage bottling factory in the Middle east with major export markets having a wide range of juices in glass, PET and Cans, the annual production exceeds 120 million liters /year.

NATURE OF JOB:

Coordinating to the implementation of Company ERP system -Microsoft Dynamics AX 2012 R2

Monitoring & Providing training to users of different departments modules like Procurement & Sourcing, Inventory & Warehouse Management, Sales & Marketing, Production Control, Quality Management, Product Information Management, Payroll & Finance module.

Handling System Administrative role to manage AX users like as activate & deactivate User Account (import form Domain), Assign Roles as per required by related department.

Support to all AX users for any cancelation, correction & any audit trail to trace activity in AX as per requested.

Preparing connectivity of AX ERP for users & provide training to access it.

Follow-up to AX-ERP Developers for minor customization for required reports as per company need.

Follow-up with AX-ERP Developer for any critical troubleshooting in AX which is raised by users.

Preparing daily basis backup of AX-ERP Database in other External Drive from ERP server location.

Preparing report of daily AX posting activity of all Ax users & reporting to IT Manager & related departments head in order to make focus on users to post any transections on the same day at the same time.

Keeping & managing stock level of IT Inventory (the details of all Desktop, Laptops, Share & network Printer & its Tonners, Scanners, Wireless Devices, Servers Details, Cabinet & switches, ISP details, Local LAN IPs details, License details of Applications like TeamViewer, OS, MS Office365, IT Tools details, IP Cameras Location & its IP details) & as per need, prepare the purchasing plan to purchase necessary software & computer hardware & other IT supplies.

Preparing Month End Report of IT Department & reporting to IT Manager.

Preparing & maintain my IT Support log sheet on daily basis & send it to my IT Manager in the end of month.

Supporting to users with Company IT essentials: Company Licensed Internet tools, commercial licensed Windows 7 Professional & Windows 10 Professional OS, Microsoft Office 2010, 2013, 2016 & MS Office365, Microsoft Visio, TeamViewer 9 & 10, Adobe Acrobat Writer, AutoCAD.

Monitoring Antivirus Software (Kaspersky Endpoint Security10 -Commercial License & McAfee Security) for Installation & updating to users.

Monitoring the software of HDVR (Kantech -American Made) for IP Cameras Connectivity & recording status.

Monitoring the software of Door Access Controller (No. of 5 Controller) & Allow & disallow to users for door access permission & maintaining Data Backup of all Door Access Controller.

Monitoring the software weighing Bridge Machine of company & prepare the setup to require.

Overall Computer System Maintenance & IT support more than 200 users, preparing system setup & Troubleshooting of User End.

Monitoring & Managing helpdesk support for the group companies through Remote access by TeamViewer application or terminal server of the company.

Monitoring Security Firewall (Cyberoam) & prepare internet usage for allow & disallow to users.

Monitoring QANP-NAS storage device & prepare users profile backup all network users.

Preparing the setup of IP Telephone (Model: Aastra-6751i) for department users

Server monitoring and user creating permissions. Managing IT Infrastructure with team for Group Companies

Key Skills and Competencies

Installing and troubleshooting of LAN, WAN, and internet/intranet and voice network.

Working knowledge of major networking components and Hardware components

Server administration, maintaining and managing User Accounts, creation and deletion, Creating & Managing Groups, reset password and access permission, backup of servers, managing File & Print server.

Extensive knowledge of Microsoft based operating systems including windows server.

Ability to explain technical issues clearly to non-technical colleagues.

Supporting to users with Company IT essentials: Company Licensed Internet tools, commercial licensed Windows 7 Professional OS, Microsoft Office 2010, 2013, 2016 & MS Office365, Microsoft Visio, TeamViewer 9 & 10, Adobe Acrobat Writer, AutoCAD.

India Experience: - 7 Years

2)Company Name : NAINI EXPORTS PVT. LTD. – FARIDABAD(HR)

Period From : 11/12/2009 to 31/03/2013

Job Title : IT Coordinator

Company Profile : Naini Exports Pvt. Ltd. is a unit manufacturing Ferrous & Non Ferrous Screw, Rivets, Nuts & Bolts etc.

NATURE OF JOB:

Responsible for ERP Implementation & Coordinating which is running in Company & its Branches.

Responsible for daily Data Backup of ERP Systems, Tally ERP & official Mails Backup solutions & Prepare all Users Data Backup according to schedule.

Maintain & Update Hardware & Software Inventory & reporting to reporting to IT Head.

Managing & maintaining All Official E-Mails ID with MS Out Look & Outlook Express, Windows Mail, Apple OS Mail Software. Managing Antivirus Software - Removing of Viruses & Updating of Antivirus Software & renewal key on annual basis.

Provide Remote Access Solutions to all Users for Technical Support.

Handle IT Infrastructure with team for Group Companies. Implementation of IT Strategy to that supports the business strategy in line with market practice.

Coordinating with all departments like Billing, Purchase, and Accounts & HR Dept.

Keep myself aware of with latest developments, suggest & provide solutions to management on improving IT Systems for efficiency.

Weekly basis Create MIS report of IT Dept. & reporting its.

Monitoring & managing Server system HP ProLiant with Server 2003 Operating System

3)Company Name : RACE AUTOMOTIVES PVT. LTD. – FARIDABAD(HR)

Unit of PRANJAL GROUP

Period From : 02/05/2007 to 11/11/2009

Job Title : IT Coordinator

NATURE OF JOB:

Handle IT Infrastructure with team & support to users for Group Companies.

Implementation of IT Strategy to that supports the business strategy in line with market practice. Creative thinking, analysis & advice in terms of IT Solutions to business related issues and needs.

Managing Antivirus Software Users of the Company, Removing of Viruses & Updating of Antivirus Software & renewal key on annual basis.

Managing helpdesk support for the group companies. Managing Official E-Mails with MS Out Look & Out Look Express. Daily Check Conditions of Computer Systems working properly like as CPU, Monitor, Keyboard, Mouse. Switches, UPS, Printers, Photocopier Machine, Fax machine etc.

Check Internet Connectivity properly or not & ADSL MODEM. Manage Computer Hardware requirement & give Appropriate Solution then fulfillment of requirements.

Managing & maintaining Server System of the Company.

Weekly basis Create MIS report of IT Dept. & reporting its, Monitoring AMC of All Computer System Peripherals. Managing & Monitoring Annual renewal & up gradation of Company Websites.

4)Company Name : WEBNET INTERNATIONAL – New Delhi

Period From : 15/03/2005 to 20/04/2007

Job Title : IT Coordinator- Computer Systems Maintenance & Networking Support

NATURE OF JOB:

Make website promoting of the Company

Maintaining Computer System Hardware & LAN Networking

Managing Official E-Mails with MS Out Look & Out Look Express & its backup.

Check Internet Connectivity properly or not & ADSL MODEM.

Data Entry in module of ERP system, MIS Reports, Manages the purchasing of all software, hardware and other IT supplies, Monitoring of Antivirus Software for Removing of Viruses, Renewal & its Updating.

Making Data Backup on Daily Basis

Academic Qualification: -

High school from UP Board in 1999

Intermediate from UP Board in 2001

Graduate (B.A.) with Sociology, Politics from M.G. Kashi Vidhyapith University Varanasi in Year 2005

Personal Information: -

Name: - Sumit Kumar Madheshiya

Father’s Name: - Shri Gulab Chand Madheshiya

Date of Birth: - 18 May 1985

Permanent Address: - Vill.: Shivdharia, Post : Bhaluani

Distt.: Deoria (U.P). India

Passport Status: -

Passport No.: - M6170553

Date of Issue: - 15/07/2015

Date of Expiry: - 14/07/2025

Place of Issue: - JEDDAH, KSA

Place of Birth: - Deoria (UP), India

Marital Status: - Married

Nationality: - Indian

Languages Known: - English, Hindi, Arabic

Sumit Kumar Madheshiya

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