ANNA LIZA MACARAIG SALVADOR
Ainkawa, Erbil Iraq
Mobile #:+964**********
Philippine Address:
E- 020 Carandang St. Rosario, Batangas, 4225
EMAIL ADDRESS: ********.**@*******.***
************@*****.***
PASSPORT #: EB7862099
OBJECTIVE:
Seeking a position that will benefit from my experience in Management, where my skills and experience that can be effectively utilized for increased profitability and product sales volume by developing a dynamic team, including problem solving, planning, organizing, inventoring, encoding and managing budgets. Aside of this, my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name.
HIGHLIGHTS OF QUALIFICATION:
Computer literate with knowledge in Microsoft Word and Microsoft Excel.
Willing to learn and confident to work with other people
Competent and self – disciplined
Good in oral and written communication both in English and Filipino
Fast learner and flexible in job and train to work with different people to different attitude
Flexible, responsible, organized and can work under pressure and socially oriented.
EDUCATIONAL BACKGROUND:
1999 – 2003 : University of Batangas
Bachelor of Science in Commerce
Major in Business Management
JAN.2003-MARCH 2003 : BLUE DIAMOND FEEDMILLS
Bryg. D, Rosario, Batangas
Philippines
On the Job Training
1998 – 1999 : Saint Joseph Institute
Brgy. E, Rosario, Batangas
Secondary Education
1994 – 1995 : Rosario West Central School
Namunga, Rosario, Batangas
Primary Education
SEMINARS ATTENDED:
“Back to Basics 4 P’s of Marketing”
October 21, 2001
WORK EXPERIENCED:
FEB. 20, 2017 up to present : NISSAN–NAREMAN AUTOMOBILES L.L.C.
Kirkuk Road, Erbil Iraq
POSITION : JOB CONTROLLER
DUTIES AND RESPONSIBILITIES AS A JOB CONTROLLER:
Handling out work to Vehicle Technicians to ensure smooth running of the workshop.
Enter the Estimate job in the System and the Labor hours of every technician in the Excel Reports.
Liaise with the Service Department, and to be on hand to answer any queries from other departments and our customers.
Responsible for ensuring all incoming work is planned then managing the time and resource.
Assigns technicians to tasks ensuring productivity is maximised and that deadlines are adhered to.
Responsible for performance management, coaching and
development of the team.
Quality checking, ordering of parts, audit and compliance as well as health & safety are also important elements of this role. Expected to uphold the highest ethical standards.
FEB. 28,2017 – UP TO PRESENT : XELESS COMPANY
AMERICAN CONSULATE
Ainkawa, Erbil, Iraq
Cashier / Waitress (PART TIME)
MARCH 19, 2016 – DEC. 20, 2016 : XELESS COMPANY
AMERICAN CONSULATE
Ainkawa, Erbil, Iraq
Cashier / Service (FULL TIME)
FEB. 21, 2015 up to MAR.15, 2016 : HOTEL GRAND SWISS(5 STAR)
Salahaddin, Massif
Erbil, Iraq
POSITION : WAITRESS
June 27, 2013- FEB. 20, 2015 : ROJ CENTER MALL
(FULL TIME WORK) HOTEL GRAND SWISS
FEB. 21, 2015 up to present: Salahaddin, Massif
(PART TIME WORK) Erbil, Iraq
POSITION : ACCOUNTING CLERK / CASHIER
DUTIES AND RESPONSIBILITIES AS A CASHIER:
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Issue trading stamps, and redeem food stamps and coupons.
Resolve customer complaints.
Answer customers' questions, and provide information on procedures or policies.
CINDERELLA DRESSES INC. : March 2010 – May 2013
Oshkosh B’Gosh
SM Lipa Ayala Highway Lipa City
POSITION : SUPERVISOR
(MANAGEMENT TRAINEE)
DUTIES & RESPONSIBILITIES AS A SALES / STORE SUPERVISOR:
Manage retail staff, among which includes people working on the floor, and the cashiers
Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
Make sure pricing is correct Work on store displays
Attend trade shows in order to identify new services and products
Recruit, Coach, counsel, discipline and train employees
Evaluate self-on-the-job performance, as well as other staff
Identify market trends that appeal to customers
Ensure products are clean and ready to be displayed
Approve contracts with store vendors
Maintain inventory and ensure items are in stock
Analyze financial statements in order to enhance profit making opportunities
Ensure promotions are accurate and in tune with company’s standards
Utilize computers to record sales figures, for data analysis and forward planning
Make sure that health and safety measures are met
Monitor local competitors
Ensure that hours of operation are in compliance with local laws
Maintain health and safety measures and store’s cleanliness
Organize and distribute staff schedules
Preside over staff meetings
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
Handle customer complaints, issues and questions.
February 2003 – June 2003 : Sioland Supermarket
Public Market, Rosario, Batangas
POSITION : CASHIER & ENCODER
July 2002 – October 2002 : Greenwich – Citimart
Rizal Avenue, Batangas City
POSITION : CASHIER / SERVICE CREW
PERSONAL BACKGROUND:
Birth date : October 30, 1982
Place of Birth : Rosario, Batangas
Sex : Female
Citizenship : Filipino
Religion : Roman Catholic
Height : 5’0
Weight : 46 kls.
Dialect : Filipino & English
Skills : Computer typing, encoding, socially oriented,
A keen observer, friendly, cheerful and polite
Attitude and strong passion to ensure customer
Satisfaction.Team Leadership, Logistics, Procurement,
Team Management
CHARACTER REFERENCES
MR. SHERZAD YOUSSEF
MANAGER / EXECUTIVE CHEF
DAMAS GOURMET,100 M ROAD ERBIL, IRAQ
MR. SHAKHAWAN MICHAEL OMAR
HOTEL GRAND SWISS, ERBIL IRAQ
ACCOUNTANT
MR. ALMOS BAJTALAN
XELESS GENERAL TRADING
OLD BAHARKA, ERBIL IRAQ
GENERAL MANAGER
MR. SIRWAN ADNAN
NISSAN – NAREMAN AUTOMOBILES LLC.
KIRKUK ROAD, ERBIL IRAQ
SERVICE ADVISOR
ANNA LIZA M. SALVADOR
Applicant’s Signature