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Human Resources Manager

Toronto, Ontario, M4R 1Y8, Canada
January 06, 2018

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Ken Carlisle, CHRP ***-** Edith Drive, Toronto, ON M4R 1Y8 647-***-****

LinkedIn Profile


Extensive background in Human Resources Management & Employee and labor relations including: training, providing advice and counsel, managing grievances, negotiations, and leading teams, Employee engagement, Health & safety. Respected for strong team building and communication skills while maintaining a direct approach to problem solving.


Training and facilitation/problem solving Judgment and Decision Making

Performance development and evaluation Innovative in assessing the qualities of people

Client Relationships/Customer Service Time Management

Management and Team skill building The ability to motivate people

Mediation skills/Negotiation skills Multi-tasking


Contributed to Bottom Line: Managed the Human Resources function under tight budgetary guidelines enabling HR to become an effective “Business Partner” within the company. Created an internal “EAP” – employee assistance program with no cost to the company which resulted in less absenteeism, sick time, a more productive team – a good “ROI”. Developed HR Training Plans which resulted in cost savings & led to the forming of in-house training sessions.

Human Resource Management: Improved communication, accessibility and accountability for timely implementation of company human resources policies and programs. Spearheaded the partnership with Departments in the creation of employee retention programs and workforce planning through employee counsel meetings; recognition incentives and informal problem-solving meetings. Facilitated coaching and counselling techniques to the business units which resulted in a reduction of turnover, maintaining a level of 2-4%

Labour Management: Led the development of all management proposals for collective bargaining, which included preparation and analysis of cost estimates for monetary issues within established budgets. Reduced legal costs and union/employee conflicts by effectively leading and coaching management in the interpretation of collective agreements and facilitating their consistent administration.

Organizational Design: Enhanced and maximized the Department units’ ability to successfully deliver and meet service goals and objectives by partnering with executive management in assessing continuous expanding/changing operational needs. Key participant in the implementation of an organization performance management program. Pioneered an Employee Orientation program to ensure consistent communication, & familiarization with Company’s CORE values.


Human Resources & Employee Relations Manager – Central Region – 1200 staff members

Commissionaires Great Lakes 2013 to 2017

Responsible for the Recruiting needs for online Security Professionals for the Central Region.

Liaison with the company’s “Community Partners”, conducting Job Fairs, Information Sessions, selling our “OSGC” license course to all interested parties.

Driving the successful execution of training programmers by sensitizing employees and reporting managers to ensure their adequate participation

Assisted employees in sorting their issues related to work environment, employment relations, HR regulations and policies.

Follow up with individuals as to their training, job inquiries.

Attendance and leave management.

Providing an enabling workplace by effective and timely resolution of employee grievances and ensuring compliance to policies and code of conduct by the employees.

Administered MOL cases on behalf of the company

Human Resources Manager / Office Administrator – 200 Staff Members

Drake International – Contract w/East Metro Youth Services Not-for-Profit 2011 – 2012

Responsible for the on-going employee relations for all staff levels; involved and supported the day to day administration, analytical processes to ensure compliance with provincial/federal legislation pertaining to employees.

Overseeing the payroll function including Benefits Administration and weekly/monthly/year end reports. Distribution of paystubs and all payroll activities.

Managing the HR processes and policies, orientation for all new staff, implemented new HR filing process. Ordering of all equipment/phones, & tracking of monthly operational expenses.

Delivering high quality consulting and administrative services to each department Manager & Board Members.

Senior Human Resources-ER/LR – 800 Staff Members (Contract)

Ontario Agency for Health Protection and Promotion 2010 - 2011

Responsible for the on-going employee relations for all staff levels; involved and supported the day to day administration, analytical processes.

Counseled and guided staff through exit interviews/disciplinary interviews; and terminations.

Assisted with the development of HR processes and policies. HR support for regional offices/labs.

Assisted with company charitable functions. Active Health & Safety Rep.

Human Resources-Employee/Labour Relations – 1500 Staff Members

Commissionaires-Great Lakes 2008 – 2010

In this role I was responsible for the on-going employee relations for all staff levels, administration of union contracts and labour relations, Administration “EAP” program, Recruitment, HR support for regional offices, etc. 2IC in the absence of HR Manager.

Represented the organization in disputes and litigation involving human rights, collective agreements, and employment / labour laws.

Recruited 1200 people for the G8 & G20 summit.

Director of Human Resources – 500 Staff Members

Hilton Suites-Toronto/Markham Conference Centre & Spa 2005 to 2007

Created and lead an effective Human Resources Services team responsible for and capable of delivering high quality consulting and administrative services to each department as needed.

Established and communicated the human resources objectives and strategic plans and delivered on expected results.

As a results oriented leader, communicated and implement human resources policies and procedures that supported the administration and management of the company within the contractual and legislative requirements. Co-Chair of the Occ. Health & Safety Committee.

Prepared the Human Resources Services budget and manage approved expenditures.

Managed/Advisor to the departments on employment and labour relations matters, representing the company in disputes and litigation involving human rights, collective agreements, and employment / labour laws.

Director of Human Resources – 450 Staff Members

Royal Equator Inc. - Park Plaza /Days Hotel/ Hilton Garden Inn 2000 to 2004

Responsibilities: Maintain the Human Resources function at three hotels including the management of: WSIB, Recruitment, Union negotiations; Compensation and Benefits; Training and Development; Performance Management; Human Resources Policy/Procedures; Employee/Labour relations.

Education & Professional Development

OSSD (Ont.Secondary School Diploma) completed early

Business Administration (2 years completed) - Ryerson Polytechnical Institute, Toronto

Human Resources Professional Association of Ontario- CHRP designation

6 year’s experience in the Manufacturing Industry and High-end Retail ie Birks Jewellers, Taschen fine luggage boutique

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