Business Professional

ROBERT S. WOLFF

www.linkedin.com/in/robertswolff

** ******* ****, **********, ** 08057 609-***-**** *********@*****.***

Business strategist with diverse experience and competencies in sales and consulting, corporate financial management, and process improvement.

PROFESSIONAL EXPERIENCE

AON INSURANCE SERVICES Hammonton, NJ 10/2017 – 12/2017

A global leading global professional services firm providing a broad range of risk, retirement, and health solutions.

Benefits Counselor

Seasonal position assisting with open enrollment of large clients such as Tyson Foods, KAR Auction Services, and Northwell Health.

Explained and advised client team members, often with an intermediate language translator, on benefit options from a complex array of offerings

Enrolled clients via multiple technology platforms including Uenroll and Workday

PROXUS LLC Fort Washington, PA 2004 - 2017

A regional Human Capital Management (HCM) technology solution provider and consulting services company.

Business Development Director

Developed and retained business in the middle market, contributing approximately 25% of annual revenues.

Delivered varied presentation formats, from consultations to product demonstrations, to prospective clients, winning over 80% of new business against the billion dollar national providers

Designed highly effective marketing communication plans to compete against national firms

Developed strong relationships with clients, including CEOs, CFOs, and HR leadership, and provided strategic direction on technology solution modification and implementation to best support human resource processes

Created largest vertical market, generating approximately 15% of annual revenues

Closed the largest client in Company history with 1,100 employees in 15 states

Maintained 95% client retention rate with excellent ongoing service and support

FLEET FINANCIAL SERVICES Mt Laurel, NJ 1995 - 2004

An employee benefits company (Corporate Dynamics) and division (Summit Bancorp / Fleet Financial Services).

Employee Benefits Consultant

Managed a significant cost center for corporate client base, negotiating and delivering cost-effective benefit solutions within an inflationary cost environment, developing business in a highly competitive industry, retaining long-term business relationships, and providing forward-thinking approaches.

Procured over $50M of health benefit plans during 8+ years, working closely with executive leadership

Managed a growing portfolio of clients, ranging from 25 to 400 employees, while growing the business every year, from managing $0 in 1995 to over $11M of benefits in 2003

Obtained savings 3-5% below national averages with effective leveraging, negotiating directly with national and regional carriers on all major health benefits- fully-insured and self-insured

Advised on complex compliance issues, including COBRA, HIPAA, FMLA, IRS Codes 105 and 125, ERISA, and state laws

Developed monthly Employee Wellness Communications Program for client intranet sites

No client lost in 8+ years on the basis of either cost or service level attention

FEDERAL BUSINESS PRODUCTS, INC. Clifton, NJ 1986 - 1995

A business forms and direct mail printing company. During the 9 years, company grew from $15M in revenues to $35M.

Vice President Finance

Managed corporate finance, order entry, billing operations, and banking relationships. Led human resources management including health and retirement programs, salary and benefit administration, recruiting, performance management, and on-boarding. Commanded a $3M corporate print division.

Financial Management

oIncreased annual freight income by $200K through intense negotiation and innovative dividend arrangements

oMaintained print division gross margins consistently above 30%

oLimited accounts receivable write-offs to less than .05%, well below industry standards

oDesigned and implemented IT enhancements, reducing financial statement time by 40% and saving 4,000 hours annually in order entry department

oIncreased staffing levels by less than 25% while corporate revenues grew by over 100%

Health Care Management

oManaged $5M of health insurance for corporate employees

oSaved over $300K in annual medical costs, with increase of only 3.98% from 1987-1994, well below national averages

Retirement Plan Management

oDeveloped and implemented 401(k) plans, capturing 65% participation with no employer match, exceeding national averages.

oReceived favorable determination letters, passing all IRS audits without incident

Worker’s Compensation Management

oNegotiated successfully with carriers, reducing retention requirements in each of the last 5 years

oEnsured safe work habits, lowering the experience modification from .80 to .72 for manufacturing employees from 1990 to 1995, and gaining a 30% increase in dividends

NEW JERSEY DEVILS East Rutherford, NJ 1982 - 1986

A professional sports franchise in the National Hockey League established in 1982.

Controller

Chief accounting officer responsible for financial statement presentation, cash flow projections, budgeting, treasury, payroll, employee benefits, and corporate policy development.

Organized the 1982 corporate start-up by developing accounting policies and procedures, general ledger, financial statements format, and budget package

Automated the accounting system, significantly enhancing financial statement timeliness and workflow processes

Absorbed subsidiary’s accounting function, saving over $50K annually

Maintained excellent banking relationships, enabling avoidance of annual audit requirements

EDUCATION

ST. JOSEPH’S UNIVERSITY Philadelphia, PA

Master of Business Administration

THE PENNSYLVANIA STATE UNIVERSITY University Park, PA

Bachelor of Science in Accounting

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