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Fort Worth, Texas, United States
January 05, 2018

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**** ********* **. ***** ******** Hills, TX 76182 817-***-**** Professional Summary

- 2 years of payment reconciliation.

- 4+ years of internal auditing; inventory, cash, vendor exchanges

- 5+ years of customer service in a variety of different industries.

- 7+ years of working in Microsoft Suite programs; PowerPoint, Word, Excel, Access. Education

Computer Skills

• Basic SQL queries

• Python programming

• Data visualizations in Tableau

• Comfortable using statistical programs for quantitative analysis of large data sets

• Advanced functional knowledge of Microsoft Excel, including pivot tables and v-lookups. Experience

Clerk; QuikTrip Corporation Dallas division

• Successfully fulfilled hundreds of individual business transactions per hour, in high volume stores.

• Working under pressure in a fast-paced environment while simultaneously ensuring that accurate cash exchanges.

• Assisted in verifying that a vendor’s merchandise delivery invoice matched up with their order-book invoice.

• Effectively handled any distressing situations that came about during peak traffic hours, while retaining a positive and professional attitude.

• Carefully monitored the cash flow balances in every register in an effort to help ensure that cash variances were minimized.

• Assessed and resolved any miscellaneous problems that arose, often times requiring that a viable solution be produced within seconds of knowing.

August 2014


Nov 2017

Group Sales/Business Admin; NRH2o Hurst, Tx

• In charge of processing, applying & verifying all customer transactions as requested.

• Assisted in negotiating group packages rates based off of the customer’s preferences.

• Answering all incoming calls to the waterpark to assist the caller with any questions, concerns, complainants they might have.

• Preformed several large money transactions a day, and at times up to $1000 of cash in a single transaction.

• Effectively communicated with customers, co-workers, and superiors to ensure that everything said was thoroughly understood between the both of us before proceeding. April 2012


August 2013

Store operations; Abercrombie & Fitch Co. Hurst, Tx

• Unpacked, censored, and stocked daily shipments.

• In charge of SKU-style inventory organization.

• Preformed audits of merchandise on the sales floor every few hours to achieve minimal loss prevention.

• Meticulously worked to ensure that the appropriate promotions were updated storewide, as needed.

• Provided assistance to customers in any way possible such as refunding, returning, or exchanging items. May 2010


Feb. 2011

The University of Texas at Arlington Bachelor of Science in Economics 2017 Tarrant County College Business Administration 2012

“Approaching each day

with an enthusiasm

unknown to mankind.”

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