EXPERIENCE

Cocktail Waitress/Team Lead (PT / Seasonal) Legends Club at Yankee Stadium Bronx, NY June 2014 - Present

•Lead a team of 70 employees in high volume; five-star Michelin Legends Suite Club at Yankee Stadium

•Provided exceptional customer service to VIP clientele

•Monitored dining room to ensure optimal guest experiences

•Supervised the event set-up, break down and training new waiters

Administrative Assistant Owl Creek Asset Management New York, NY February 2017 – August 2017

•Managed all business expenses including: collecting & entering receipts from travel and client meetings, ensure all expenses were accounted for and reconciled on a weekly basis

•Created and managed monthly expense reports, analyzed budget to actual amount, and created comprehensive summaries for key executives

•Managed and maintained complex executive calendars, itineraries, and personal agendas

•Executed administrative duties including: precise calendar management, reading and filing mail, responding to all communications received (email, telephone, snail mail), and provided assistance to all partners and associates within the firm

•Coordinate and oversee the day-day management of office supplies, equipment and facilities

•Booked and managed multiple conference rooms and meetings daily

•Additional responsibilities included: verify client information, data entry, and assist staff members as needed

Marketing Manager A1 VIP Entertainment New York, NY June 2015 – February 2017

•Performed, executed and managed a company wide rebrand in order to effectively utilize social media marketing. As a direct result the company achieved measurable growth through a new clientele base and now tracks new revenues through various technology platforms including: Facebook, Instagram, Mailchimp, and Constant Contact

•Assisted the CEO and Sales Manager in making travel arrangements and tracking monthly budgets

•Implemented and maintained the company website

•Effectively and efficiently used data analysis in order to create targeted marketing campaigns for customer retention and hyper engaged leads

Events Coordinator & Administrative Assistant A1 VIP Entertainment New York, NY May 2012 – June 2015

•Scheduled all appointments and meetings, booked travel arrangements, managed agendas, handled mail and email, purchased and sent client gifts, and acted as the main liaison between clientele and company personnel

•Coordinated international and domestic travel itineraries for CEO/Sales Manager

•Researched, proposed and implemented vendor services to decrease organization costs

•Maintained full responsibility for credit card and cash purchases

Monitored market activity and quoted pricing to maintain healthy profit margins

EDUCATION

St. John’s University, Public Relations New York, NY May 2012

CERTIFICATIONS/SKILLS

•Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

•Adobe Photoshop

•WordPress, basic HTML

•QuickBooks