Supply Chain Customer Service

Courtney Garth

**** * ****** **. *******, IL ****2

Email: ac3xcr@r.postjobfree.com

Phone: 970-***-****

RELEVANT EXPERIENCE

Supply Chain Analyst- Storck U.S.A July 2017-Present

Conduct analysis to maintain accurate inventory levels for North American Warehouses and resolve any discrepancies

Effectively manage inventory coverage levels and freshness at all warehouses through inter-warehouse transfers

Coordinate with Demand Planning team to move inventory to most optimal warehouse locations based on customer demand

Generate bi-weekly freshness report informing supply chain team of inventory on hand, including best by dating

Manage full container imports from Germany to US and Canada

Distribute monthly inventory status and total value of remaining inventory to upper management

Identify underperforming areas in the supply chain and movement of product

Work with upper management and 3PL's to develop most efficient and cost-effective shipment possibilities

Customer Operations Associate- Storck U.S.A March 2015-July 2017

Manage $126M in order to invoice revenue for key accounts including McLane, Wal-Mart, Target, Chicago, IL

and Walgreens

Lead CRM for key accounts in the U.S and Canada ensuring on-time delivery, order updates, and inventory management

Generate, distribute and analyze account reports to manage monthly invoicing expectations and proactively identify shipment or forecast risks

Support demand and supply in monitoring air freight and communicating new product launch timing to customers

Coordinate with sales and demand and supply to execute closeout orders

Influence cross-functional teams across credit, demand and supply, operations, and sales to ensure exceptional customer service

Partner with German production and logistics teams to manage full container imports

State Specialist- Walgreens Corporate December 2014-March 2015

Maintained the Beer/ Wine catalogs for changes and promotional pricing Northbrook, IL

Liaised with distributors, suppliers, store and corporate employees on day-to-day matters

Analyzed Competitive Pricing Reports (CPR), missing items & other pricing inquiries

Solved any issues arising from Beer/ Wine matters at store level

Coordinated and tracked new beer-wine rollouts

Bartender/Food Runner- Ada St. Restaurant March 2014-December 2014

Stocked bar to ensure efficiency Chicago, IL

Maintained weekly inventory and ordering forms

Legal Assistant, Intern- Colorado Department of Health Care Policy and Financing Summer 2013

Developed new online Medicaid Appeals and Eligibility Appeals process for clients, Denver, CO

increasing efficiency and accessibility of program for recipients

Developed web design for Head of Legal Department, creating easier navigation and accessibility for website

Utilized project management software to distribute summaries of tasks to fellow co-workers and track progress

Intern- Found Chicago Summer 2012

Performed outreach to city festivals and non-profits to secure representation at events and Chicago, IL

increase awareness and potential donor base

EDUCATION:

Storck - Certification in Supply Chain Management (CPSM) Present

Chicago, IL

Lake Forest College Lake Forest, IL

Political Science and Legal Sciences 2010-2014

Member and team captain varsity soccer

Student Athlete Advisory Committee and Athletic Council

Member of Pi Sigma Alpha (National Political Science Honor Society)

LANGUAGES AND SKILLS:

SAP, BI, Cognos, Basic Spanish, Microsoft Office, Social Media

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