On-boarding Specialist/Sales

Audrey Noe Cranmer

760-***-**** *********@*****.***

Objective

To gain long term employment with a company that puts value on people and the products they are promoting. Striving to be on the cutting edge, while being honest and ethical, I am looking to call this company my future.

Education

Bridge TEFL October 2014–January 2015

Masters TEFL Certificate

Emphasis: Teaching English as a second language

California State University Long Beach September 2007–December 2012

Bachelors of Arts

Emphasis: Drawing and Painting

Minor in Recreation

Emphasis: Event Planning

HAW Hamburg University of Applied Sciences February 2011–August 2011

Study Abroad

Emphasis: Drawing and Painting

Travel League: Roller Derby Coach “Harbor City Girls Hamburg”

Professional Experience

FortuneBuilders San Diego, CA November 2016-November 2017

On-boarding Specialist/Sales

●Consistently meeting all three KPI’s (Key Performace Incators) at the highest %.

●Won awards in two consecutive quarters with highest marks in Request to Cancel, below 16%, and highest marks in Cash Collected totalling $805,475.

●Helping in the implementation and development of the department, creating strategies and solutions for closing the gap between departments ability to serve the customer.

●Maximizing profits for the company on a quarterly basis by increasing cash collected and retention. Over my year with the company I had a direct impact on increasing student retention by 4%, which translate into over a million dollars saved on individual level.

●Working with over 350 new customers, helped source capital and educate them on their financial position to prepare them for real estate investing and building their business.

Perry Infiniti of Escondido, Escondido, CA April 2016-November 2016

Ass. Finance Manager/Sales

●Consistently meeting product penetration expectations

●Averaging $1,000 per copy by up selling customers

●Processing all customers DMV docs and forms to compliance

●Maximizing profits for the dealership through banks participation programs

●Working with over 20 banks for the best rates and programs for customer and dealership

Ford of Escondido, Escondido, CA August 2015-April 2016

Sales Consultant

●Consistently in the top three producers

●Expert knowledge on all Ford Product Lines and equipment

●Needs Assessment and Product Pairing

●Demo product with highlighting product feature benefit

●Consistently exceed monthly quota

Future Ads, Irvine CA March 2014-August 2014

Jr. Account Manager

●Troubleshooting tech problems on the Trafficvance platform to ensure our users have access to CPC/CPV advertisements

●Building pivots in excel to analyses revenue and make sure CPC/CPV advertising are within budget and exceeding revenue

●Following client’s trends in revenue on an hourly basis to make sure there were no problems with keywords or firing of pixel (code to identify the actions of a user)

●Weekly team building meetings with Sales Reps and Account Managers to formulate ideas for revenue growth

Other Experience

Bottled Up Words Book Cover Illustration August 2016 – September 2016

●Illustrated the Cover of Bottled Up Words by Deanna Lengua, MA CCC Speech & Language Pathologist, The book is a publishing of her research done on speech pathologies for stroke patients.

Audrey’s World Trip October 2014 – April 2015

●Financial Budgeting- for six countries, three continents in six months I spent $7,330 coming out to about $40 a day.

●Critical Thinking- Learning to communicate ideas in an efficient manner with individuals that don’t speak the same language.

●Logistics- Planning lodging and travel with a limited time frame and budget.

●Interpersonal Communication- working with individuals of a different culture and language to teach English.

●Time Management- while traveling around the world I completed a Master’s certificate from the TEFL program

●Self-Marketing- I was hired for professional opportunities relating to the degree acquired while traveling

Volunteer Work

Lyceum International Model School 2015, Chitwan Nepal February 1st-28th, 2015

Full Time English Teacher

●Created lesson plans for and taught grades 1-10th English

●Helped with teacher-training with regards to English language perfect the teachers English

●Brainstormed with teachers how to create economical and engaging ways to teach materials

Chitwan Children Foundation 2015, Chitwan Nepal February 1st-28th, 2015

Full Time English Teacher

●Taught ages 2-4 years foundation English and Math

●Created lesson plans and learning tools, ex. Pictorial description of the Alphabet and body parts

●Lived with a family to teach the teacher better English

●Had weekly meetings with the principal to go over areas of improvement

●Work with teachers to learn Business English, email format, cover letter, resume etc.

Extracurriculars

San Diego Roller Derby February 2016–Current

Travel Team

Learned hard set skills of team building

Analyzing competitions strengths and weakness

Long Beach Roller Derby February 2010–August 2014

Travel Team

MPI, Meeting Professional Internation September 2012-September 2013

Became a member of this organization during my internship at Meeting Sites Resource International and attended conventions as well as monthly industry meetings. During this time I was able to network in the meeting/event planning/hospitality industry and build life long contacts.

Costco, Childrens Hospital Golf Torniment Fundraser June 2014

Spoke on behalf of Children's Hospital and Costco, to raise money for children with cancer. Since my remission of Leukemia in 2001 I have spoke in several Costco fundraising events on the behalf of children with cancer.

References

Scott Kirby, Warehouse Manager

Costco Signal Hill

Phone: 562-***-****

Email: *******@******.***

Deanna Lengua MA CCC,

Speak & Language Pathologist

San Marcos Unified School District

Phone: 760-***-****

Email: ******.******@*****.***

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