PROFESSIONAL EXPERIENCE

*.Publisher’s Clearing House, New York – Business Analyst / Scrum Master

(Aug, 2016-Current)

Key Responsibilities:

Worked with key project stakeholders to formulate and communicate the business vision for the project, project scope, and map out initial requirements.

Built strong relationships

oInternal: Established strong contact with all key constituents; acted as central hub for the project.

oExternal: Coordinated and acted as day-to-day project contact with client teams and other 3rd party vendors. Managed client expectations and was accountable for ensuring that all project specifics are delivered on time as contracted.

Served as Scrum Master/Project Manager for North American Delivery Team using JIRA and Version One as our project source:

oHeld Sprint Planning Meetings

oGrooming Sessions for all stories in the backlog

oHeld Retrospectives/ Code Reviews

oHeld Demos to have stories accepted by all Stakeholders

Created and managed solution and design documentation.

Documented requirements and business details. This included:

oProviding “Winning” Solutions to Clients

oModeling process requirements

oModeling data requirements

oEstablishing User Stories and Acceptance Criteria’s.

oIdentifying key business rules and processes

oBuilding Use Cases to test requirements

oIdentifying options, risks, and costs based on the requirements and details

oData mapping

Validated requirements through reviews and walkthroughs with key stakeholders; propose alternate solutions for clients based on functionality.

Served as Quality Assurance lead to define test strategy and test cases/scripts

Manage the project team under Agile Methodology and various agile tools.

Other duties as assigned.

2.Fabtech Technologies International Limited, Mumbai – Assistant Project Manager

(Feb, 2011-Dec, 2014)

Key Responsibilities:

Research, identify and develop solutions to problems and documents requirements specifications.

•Define detailed stories with applicable acceptance criteria in collaboration with product owners and technology team.

•Work closely with the Product Owners to understand the product vision / roadmap and translate that into the product backlog.

•Conduct analysis of business issues and challenges.

•Work with end users to define and execute test scenarios.

•Support integrated systems tests, working with internal and external clients to resolve issues.

•Proactively manage changes in project scope, identify potential risks and develop contingency plans.

Research, identify and develop solutions to problems and documents requirements specification

Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.

Escalating promptly any issues that may impact operations.

Providing strategic direction during the implementation stages.

Managing client expectations by ensuring the delivery of the highest quality service

Acting on client feedback.

Monitoring staff & team performance.

3.Conduit, UK – Sales Executive. (Oct, 2009-Nov, 2010)

Key Responsibilities:

Provide good customer service and to achieve team targets in the given time.

Explain product line to our customers and provide the best available package.

Up selling was one of the main duties.

4.Sanjay Mehra Associates (Chartered Accountancy Firm) (Mar, 2007-Nov, 2007)

Key Responsibilities:

Assisted Mr. Sanjay Mehra in various projects like Auditing, Preparing Balance Sheet, Project Reports and many other assignments.

Technologies and Tools

Methodology: Waterfall, RUP, Agile Scrum, DevOps.

Business Tools: JIRA, Version One.

Workflow Modeling: MS Visio, Unified Modeling Language (UML).

Documentation & Reporting MS Office [Word, Excel (V Lookup, Pivot Tables), Access, PowerPoint], MS Project, MS SharePoint.

Management Skills

Good conflict management and prioritization skills.

Can understand and document project requirements and dependencies.

Ability to manage multiple projects simultaneously and under pressure.

Strong attention to detail and focus on task completion.

Ability to get on with all levels of people and possess strong relationship building skills.

Ability to gain results through others.

Certification:

Certified Professional Scrum Master.

EDUCATION QUALIFICATION

Degree

Institute / Organization

Specialization

Board / University

Pass Class

MBA

Goldey-Beacom College

Information Technology & Marketing

-

GPA 3.9

MBA

University of Wales, Cardiff

Finance & Marketing

University of Wales, UK.

Merit Class

B. Com

Thakur College of Science and Commerce, Mumbai

Commerce

Mumbai University.

2nd

HSC

Thakur College of Science and Commerce, Mumbai

Commerce

Mumbai University.

1st

SSC

St. Francis D’Assisi High School, Mumbai

-

SSC/Maharashtra Board.

1st

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