PROFESSIONAL EXPERIENCE
*.Publisher’s Clearing House, New York – Business Analyst / Scrum Master
(Aug, 2016-Current)
Key Responsibilities:
Worked with key project stakeholders to formulate and communicate the business vision for the project, project scope, and map out initial requirements.
Built strong relationships
oInternal: Established strong contact with all key constituents; acted as central hub for the project.
oExternal: Coordinated and acted as day-to-day project contact with client teams and other 3rd party vendors. Managed client expectations and was accountable for ensuring that all project specifics are delivered on time as contracted.
Served as Scrum Master/Project Manager for North American Delivery Team using JIRA and Version One as our project source:
oHeld Sprint Planning Meetings
oGrooming Sessions for all stories in the backlog
oHeld Retrospectives/ Code Reviews
oHeld Demos to have stories accepted by all Stakeholders
Created and managed solution and design documentation.
Documented requirements and business details. This included:
oProviding “Winning” Solutions to Clients
oModeling process requirements
oModeling data requirements
oEstablishing User Stories and Acceptance Criteria’s.
oIdentifying key business rules and processes
oBuilding Use Cases to test requirements
oIdentifying options, risks, and costs based on the requirements and details
oData mapping
Validated requirements through reviews and walkthroughs with key stakeholders; propose alternate solutions for clients based on functionality.
Served as Quality Assurance lead to define test strategy and test cases/scripts
Manage the project team under Agile Methodology and various agile tools.
Other duties as assigned.
2.Fabtech Technologies International Limited, Mumbai – Assistant Project Manager
(Feb, 2011-Dec, 2014)
Key Responsibilities:
Research, identify and develop solutions to problems and documents requirements specifications.
•Define detailed stories with applicable acceptance criteria in collaboration with product owners and technology team.
•Work closely with the Product Owners to understand the product vision / roadmap and translate that into the product backlog.
•Conduct analysis of business issues and challenges.
•Work with end users to define and execute test scenarios.
•Support integrated systems tests, working with internal and external clients to resolve issues.
•Proactively manage changes in project scope, identify potential risks and develop contingency plans.
Research, identify and develop solutions to problems and documents requirements specification
Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
Escalating promptly any issues that may impact operations.
Providing strategic direction during the implementation stages.
Managing client expectations by ensuring the delivery of the highest quality service
Acting on client feedback.
Monitoring staff & team performance.
3.Conduit, UK – Sales Executive. (Oct, 2009-Nov, 2010)
Key Responsibilities:
Provide good customer service and to achieve team targets in the given time.
Explain product line to our customers and provide the best available package.
Up selling was one of the main duties.
4.Sanjay Mehra Associates (Chartered Accountancy Firm) (Mar, 2007-Nov, 2007)
Key Responsibilities:
Assisted Mr. Sanjay Mehra in various projects like Auditing, Preparing Balance Sheet, Project Reports and many other assignments.
Technologies and Tools
Methodology: Waterfall, RUP, Agile Scrum, DevOps.
Business Tools: JIRA, Version One.
Workflow Modeling: MS Visio, Unified Modeling Language (UML).
Documentation & Reporting MS Office [Word, Excel (V Lookup, Pivot Tables), Access, PowerPoint], MS Project, MS SharePoint.
Management Skills
Good conflict management and prioritization skills.
Can understand and document project requirements and dependencies.
Ability to manage multiple projects simultaneously and under pressure.
Strong attention to detail and focus on task completion.
Ability to get on with all levels of people and possess strong relationship building skills.
Ability to gain results through others.
Certification:
Certified Professional Scrum Master.
EDUCATION QUALIFICATION
Degree
Institute / Organization
Specialization
Board / University
Pass Class
MBA
Goldey-Beacom College
Information Technology & Marketing
-
GPA 3.9
MBA
University of Wales, Cardiff
Finance & Marketing
University of Wales, UK.
Merit Class
B. Com
Thakur College of Science and Commerce, Mumbai
Commerce
Mumbai University.
2nd
HSC
Thakur College of Science and Commerce, Mumbai
Commerce
Mumbai University.
1st
SSC
St. Francis D’Assisi High School, Mumbai
-
SSC/Maharashtra Board.
1st